The elevators are incredibly annoying, and I dreaded having to use them every time I needed to go back to my room. The elevators require you to press your room key card against a scanner before you can press the button for your floor. However, the scanner is fickle, in an awkward position, and takes several seconds to read your card. If you're not fast enough to pull out your card and have it scanned, the elevator will take off to someone else's floor, wasting your time. Going to the parking garage requires you to walk through an alley that made me feel very unsafe.

Absolutely the best hotel for Origins Game Fair. The hotel is pricy, but worth the convenience. It has a sky bridge to the convention center. It has its own parking garage, which is rare and difficult to find for a Columbus hotel, and you can purchase a pass to get in and out of the garage with no hassle. The hotel has a coffee shop, is close to a Starbucks, and is not far from the convention center's excellent food court. The common areas are large, pretty, and surprisingly relaxing. The room had a comfortable bed, many pillows of different textures, plenty of outlets for charging electronic devices, and a rather spacious bathroom.

Stayed in June 2023

They mattresses was not comfortable and in the bathroom had lots of long, dark hairs laying in the floor and in the shower . The overall shower needed a good scrubbing on the walls.

That is was close to the venue that we was attending.  We liked that there were different places that you could get breakfast, lunch and dinner inside the hotel.

Stayed in July 2023

The pricing felt a little gouged because of my late reservation for the convention. I still paid it because it got me right next to the con, but definitely felt like a few rooms had been left off the available list just to get a higher price for them later. I paid close to three times the normal rate. I understand that is capitalism and supply and demand, but it felt a little extreme.

This hotel experience was one of the best I have ever had. I have traveled the world extensively for military, civilian and pleasure time. The staff and amenities were simply top notch. I will make this hotel my stay every year when I come to the game convention that I was attending. The front desk greeting, the bellhop, valet, bartenders...everyone was extraordinary quality. They should all receive raises, recognition and whatever done to retain them.

Stayed in June 2023

Felt it was very overpriced

Great location for our needs

Stayed in May 2023

Leaving but have good memories of the night . Will be seeing you again next year .

Love everything about the stay ❤ friendly staff . Room was very nice and clean thank u .

Stayed in June 2023

Getting in and out of parking was alot of work… 🤣

Beautiful Hotel… Easy to walk to alot of things! Would stay again!!

Stayed in May 2023

welcoming front desk with a quick and easy check in! Everything was smooth and efficient. Great room and location

Stayed in May 2023

Came in for one night would definitely recommend this hotel absolutely beautiful inside and extremely clean, staff was absolutely amazing as well and very helpful!! We will definitely be back!!

Stayed in May 2023

The location was great!

Stayed in May 2023

we hated the fact that the room A/C would not get below 75 degrees. we felt like we were sleeping in a sauna after coming in from exploring the area. we were hoping after all the walking we would come into a nice cool room and be able to get a good nights sleeep before the wedding. The Groom was one of the guests and he was exhausted from not getting much sleep. This really put a damper on wedding day as he was dragging trying to get last minute things done.

the hotel was very nice, a little confusing due to having two towers. we had a tendency to get lost. but it is a very nice hotel, great location

Stayed in May 2023

The roof top bar it needs to be redone with the seating had me sitting in the middle of floor where i was in the way and had to get up to let people in and out. The elevator situation needs to be fixed u need more 5 elevators is not enough

The room was clean the staff was wonderful

Stayed in May 2023

cost and no breakfast included

decor, cleanliness, comfortable , quiet

Stayed in May 2023

Beautiful hotel, modern, upscale. Room and entire building is fantastic. FYR restaurant is great too

Stayed in April 2023

there wasn’t anything I didn’t like

I liked everything!

Stayed in April 2023

that the pool and whirlpool where across the street instead of in the same building. The towels were a little rough being the luxury of the room.

I liked being right downtown and walking distance to restaurants and our concert.

Stayed in March 2023

was in a great location and the rooms were beautiful!

Stayed in March 2023

na

clean with a happy staff

Stayed in March 2023

Parking at $40 was too high.

Style of the hotel and location.

Stayed in February 2023

Parking was difficult and expensive. I also was not aware of the automatic $60 incidental fee that was charged up front.

The property was beautiful and completely updated

Stayed in March 2023

Oh my goodness, this hotel is beautiful! The structure is truly breathtaking and modern.

Stayed in March 2023

I wish the room service was later because I didn’t know where to get food without leaving after concert let out

I didn’t get breakfast

Stayed in March 2023

all staff and Manager front and FYR restaurant is very helpful and friendly we like new building 402 is new 3 months and next to convention center is convenience the room 1970 is perfect see sunrise also breakfast and Lunch at FYR is the best so recommendations dinner top building “stories on hight “. fun to walk skywalk building 401 to 402 is top of north hight street see view love it we have a great time /we will go back thanks Brian’ mgr and all staff your are the best helpful and thoughtful

Stayed in March 2023

All guest should be aloud to go to the new roof top if they have rooms at the Hilton????

Stayed in February 2023

I did find a dirty towel underneath the sink. I didn't pull it out so somebody might want to double check room 833 to make sure someone grabs that.

Loved the location and convenience for the convention center! Loved the little welcoming touch with name on the TV screen when I got up to the room

Stayed in February 2023

price

accessibility

Stayed in February 2023