Nothing at all

The fantastic spa and the location

Stayed in April 2024

Beautiful and peaceful surrounds with a wonderful ambience and it was just what I was looking for. It probably helped that I’d unknowingly timed my stay outside of school holidays.

Stayed in May 2024

There's a bit of a hill that's busy with cars and scooters to walk down (and back up) to get into the centre of Ubud from the accommodation. Because there aren't footpaths, it can be quite scary to negotiate, especially when it rains and it's dark.

Everything really. The staff are outstanding, the ladies in the spa are so welcoming and fun to have a conversation with. The restaurant serves really good food and drinks and is nice place to hang out. The street that the accommodation is on has a few convenience stores, clothing shops, cafes and warungs for a meal so you don't have to venture far at all if you want an all inclusive experience. It's probably a good 20 minute walk into Ubud Centre and another 15-20 minutes to get to the Monkey Forest. All very walkable as long as you're not lugging prams, bags or accompanied by small children.

Stayed in April 2024

The housekeeping staff made a wonderful decoration on the bed with towels and flowers. I had an unforgettable birthday!

Stayed in May 2024

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A beautiful hotel with amazing staff. They were so friendly and helpful. Restaurant was priced very well and the food was delicious with good variety. The spa was really relaxing and the massage therapist were amazing!

Stayed in May 2024

Pool

Stayed in April 2024

Always some mosquitoes in the bathroom, very annoying ...hehehe Restaurant was always too warm, fans too high up, hardly any wind...lovely decoration but just too warm for us.

Super friendly staff in all areas, from the reception to room cleaner to breakfast, afternoon tea staff ,.. Noted some when checking out (unsure of their name spelling, something like .. Made & Uda , Suteja who enjoyed jokes haha ). Nice lovely garden. 12 minutes walk on a busy road to the centre. Lots of restaurants/warung, cafes in the surroundings. Enjoyed the delicious a la carte breakfast and the complimentary afternoon tea with some little snacks. Enjoyed the Saturday night traditional music and dance. Hope to see more ;-)) Nice pool too.

Stayed in April 2024

That I didn't stay longer!!

Great hotel, breakfast was super. Our room had a lovely big bathroom and great aircon.. The spa is really good. I had the best massage there ever.

Stayed in April 2024

A lot of hard wood with edges in the rooms as well as some slightly protruding screws may be a bit dangerous for young kids who like to run and jump around, like ours. Thankfully nothing major happened.

Location and breakfast were excellent. Also our flight was late in the evening and they let us use a room to shower before the trip.

Stayed in April 2024

Lizards and bugs in Room, bathroom and sitting area

Garden Overall Resort

Stayed in April 2024

- staff was very loud when was cleaning neighbouring rooms - nobody cleaned dishes from terrace for 2 days - missed vegetarian options in menu, when I asked to change bacon and other meat with spinach in the breakfast - they did, but it was like for one bite, super small amount, my plate was almost empty when arrived. Wasn't nice to get that - I didn't like the bullying 'funny' note on the laundry basket - 'laundry now or naked tomorrow', doesn't correspond the price of the room

It's a nice place to stay. I liked the swimming pool and the facilities.

Stayed in February 2024

Nothing, couldn’t fault it.

The surroundings and the most friendliest spa team who will go out there way to provide you want you need, I even had a natural skincare lesson, the staff are so helpful. All the attention to detail in the bedrooms including the universal plugs and comfiest king size bed ever! I loved the big bathroom (with pebble walls ) and the way it was so quiet.

Stayed in April 2024

The room was very light, and we were right next to the restaurant, which meant it was quite noisy in our room

Great location, breakfast was good. Staff were great and the massage on arrival was lovely!

Stayed in April 2024

Only the humidity in the room.

Amazing staff Food at the restaurant is really good Easy to go to the center and closed to many touristics points

Stayed in April 2024

I loved it all.

I loved everything. This is a truly beautiful family run hotel and gorgeous place to be and stay and everything is perfect. The staff are so friendly and professional, the grounds and pool beautiful, the rooms spacious and comfortable with exquisite bathrooms, breakfast is delicious as are all meals and location is ideal in the artists quarter.

Stayed in April 2024

Was a bit difficult to walk down with children to main centre, but managed okay.

Location was close enough to main Ubad centre but far away for it to be quiet and tranquil. Hotel was lovely.

Stayed in April 2024

Spacious clean room breakfast was great

Stayed in March 2024

While the location was really excellent for walking distance to many great places to eat, I did find the lack of ATM/ cash machine and no pharmacy in the area a little disappointing. There didn't seem to be either within a 10 minute walk. This wasn't a real issue for us since we were moving around to other areas every day so could still find what we needed, I imagine this could be problematic for some guests.

Room size was fantastic, beautiful gardens surrounding the whole area. Spa location was nice and quiet. Pool was also great! Staff were all super friendly and helpful. Especially loved the sweet touch of a hand delivered Balinese bedtime story every evening, super cute!

Stayed in April 2024

The only negative was a lack of plug sockets and no lights near the bed... Apart from that I would highly recommend!

Staff were very friendly and helpful. Breakfast was very good too. We had a large spacious clean room.

Stayed in March 2024

Breakfast was great and very nice. Gardens are beautiful and staff very helpful.

Stayed in April 2024

Our experience at the hotel resort was simply wonderful. Despite being close to the center of Ubud (just a 10-minute walk away), it felt secluded from the city's hustle and bustle, nestled amidst nature in a serene setting. Our room was impeccably clean and serviced daily, including fresh towels. They even provided pool towels, so there was no need to bring our own. Each evening, we found a bedtime story, a charming touch that we appreciated. And let's talk about the restaurant – truly top-notch quality. We found ourselves dining at the hotel almost every day because it was such a guarantee of excellence. The spa also offered a variety of treatments at exceptional value, and the staff was highly skilled; I always felt pampered. The entire hotel team was professional and welcoming. We couldn't have asked for anything more.

Stayed in April 2024

Location, vibe, suites, pool, staff is so friendly and nice! All reception ladies and guys also massage ladies!! Special thanks to Aiyu! She is the best masseuse and super fun to talk to!

Stayed in March 2024

Nothing.

Very comfortable, family-run hotel. The staff are charming, the breakfast fantastic, the gardens wonderful and the room was very comfortable. Located close enough to the centre of Ubud, but without the hustle and noise.

Stayed in March 2024

It was a clean place

Stayed in March 2024