Nothing really.

Even though only 1/2 block from Bourbon St at night no noise, until trash trucks in morning. The hotel staff awesome. Augustine took such great care in the evenings of us. The restaurant is some of the best food and bar staff great too.

Stayed in May 2024

The room is not very bright. Wish the windows were bigger or better lighting in the room. The thermostat seemed to have a mind of its own.

room was good size, bed comfortable, shower good. Elevator relatively quick. Some rooms were noisy but I was tucked back in the corner so was quiet

Stayed in May 2024

Nothing I really disliked. I do not harp really hard on the minutia of things as we are all human and nothing is perfect.

Celebrated my Birthday in one of the best places in the US - NOLA. This is our third time staying at this hotel. We love it for it's location and friendly staff. We arrived pretty late as our flight had been delayed so check-in was past closing time. The front desk clerk, Senorita, I believe that was her name, was attending it. She was so sweet and welcoming and took care of use really quickly to get us in and rested for the night. We booked two rooms with balconies that overlooked the courtyard. They were very nice and comfortable if a little dated and mildly worn. But it is a historic hotel right in the French Quarter so it was expected. The shower was hot and pressure really good and the beds super comfy and plushy. The A/C worked wonderful (we experienced warm and cool climate during our stay). The location is perfect if you want to be in the heart of the French quarter but not right on Bourbon street. I also appreciated that the main lobby is locked after a certain time and only tenants have access with their keys. The street is well lit so you felt safe going in to the hotel late at night. In addition, all the staff of the hotel was really nice, from the bell hops, front desk ladies, housekeeping, security, etc. I appreciate the hospitality industry employees and the work they do - it is a tough job. We did not make use of the onsite restaurant or the other amenities as our travels primarily focused on immersing ourselves into the history, food and drinks of the City.

Stayed in February 2024

The shower curtain was extra long and bunched/puddled at the bottom which was just odd. Make sure to buy water to use the coffee pod machine.

Hotel staff from front desk to porters/concierge ( Andrea, Keisha, Jada, Darron etc) was engaged, friendly and helpful. Location was close to what I wanted to do. My courtyard room was very quiet and I enjoyed the outdoor space.

Stayed in May 2024

The room was a bit dated and the smell of detergent wasn't very appealing. Nevertheless, it was clean enough.

Location as well as staff were very good. Reception helped by letting us checkin a bit earlier :)

Stayed in May 2024

Pricing

Location, charm

Stayed in May 2024

The courtyard balconies were very tiny

Great location in the French quarter. The pool area was very nice!

Stayed in May 2024

We got a bit snacky and it was late and raining hard so we didn’t want to go out. It’s a very small note, but we were hoping to find a vending machine with snacks. Not really something we’d think about until this particular scenario came up.

Great location in the heart of the French Quartet. We had our car parked in their garage for 3 days and never used it once. And it was raining!

Stayed in May 2024

Nothing

It was so quaint, such a good location, outside space was fabulous.

Stayed in May 2024

The bar restaurant was too small

Very clean and staff so friendly

Stayed in May 2024

The restaurant on site is amazing but too small. Very limited seating, which is a shame because the food is excellent!

Close to everything in the French Quarter! Clean and comfortable! Lovely character! The staff were excellent and being only 1/2 a block off bourbon, it was amazingly very quiet! Would definitely stay again!

Stayed in May 2024

Great location, staff were very helpful. Smoking allowed on balcony with door shut as well as in the courtyard where you can also take your drinks from the bar. Swimming pool was clean and a great benefit in the Louisiana heat. Shower was very good and comfortable beds.

Stayed in May 2024

Completely satisfied

Hotel staff were exceptionally friendly and helpful.

Stayed in May 2024

Honestly we'd have to stretch for something negative...no Splenda for the coffee?

So many things. Staff was lovely. Our bags were taken up to the room, a cab was called and rescheduled multiple times when our flight was delayed. One of the porters took pics of us before we went out to a costume event. Pool is lovely. Location is amazing, just half a block off bourbon street. AC kept the room chilled.

Stayed in April 2024

Nothing! Loved it

This hotel is fantastic. Right near all the action but far enough that it was quiet at night. So much character and charm. Loved the little courtyard. Can’t recommend this hotel enough

Stayed in April 2024

everything, from location to facilities to the cafe/restaurant in the lobby. Very happy with our stay and will def come back. Staff was very helpful and welcoming.

Stayed in April 2024

Nothing

Clean and friendly staff.

Stayed in April 2024

Room's location

Stayed in March 2024

Breakfast offerings are very slow and pricy considering the room cost

Walking around the "Quarter"

Stayed in March 2024

Friendly service, great location

Stayed in March 2024

Not much. I didn't eat at the restaurant except for some good breakfast pastries, so I couldn't say.

I love New Orleans and this was the first time I had been back since before the pandemic. The Valentino group, which owns another lovely vintage property I've stayed at always comes across with a pleasant stay. Another thing about this particular hotel is that it's close to Bourbon Street, but it wasn't too loud!

Stayed in April 2024

Decor a little tired but lovely atmosphere and great staff.

Great location - comfortable room, nice courtyard, great coffee shop

Stayed in March 2024

Nothing

Great location with spacious rooms

Stayed in March 2024

Staff was friendly and knowledgeable

Stayed in March 2024