10060 W. Broad Street, Richmond, VA 23060, United States of America
#60 of 75 hotels in Richmond
Guests' ChoiceBased on 134 hotel reviews
5.9Cleanliness
6.7
Comfort
6.6
Location
7.6
Facilities
6.3
Staff
7.2
Value for money
6.4
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Maria
United States of Americacoffee somewhere in the building wouldve been nice, but otherwise, great place to rest up in between a long drive.
staff very friendly, lots of pets good for animals, chill residence living there, great location close to everything. rooms have the extreme basics, a bed, bathroom and tv.
Stayed in April 2024
Reviewed: March 8, 2024
Yvonne
United States of AmericaWasn’t smoke free environment people were smoking in the building!
Location and amenities in room
Stayed in January 2024
Reviewed: February 28, 2024
Queen
United States of AmericaDid not see any breakfast. Bathroom sink was clogged. Front desk not open for me to checkout, had to call someone on the phone(checked out at 8am)
The location was good for where I was going
Stayed in February 2024
Reviewed: February 15, 2024
Tara
United States of AmericaThey didn’t have dishes and didn’t have a nite person to bring towels wen we need them
Friendly staff and nice area
Stayed in February 2024
Reviewed: October 2, 2023
Melanie
United States of AmericaToilet had a slow drain and water was coming out the floor and behind the stands and dressers and sofa was a lot of trash and dirt like they didn't move the stuff around to sweep there were stains on the nightstand from where somebody speel something roaches were crawling around
The location was nice surrounded by a lot of stores and restaurants
Stayed in October 2023
Reviewed: April 11, 2023
Donna
United States of AmericaThere were roaches in the room and hallway. The room 217 didn’t have working heat or air so the room had to be changed. People letting their animals out of their rooms unleashed. Dog bit my dog and owner couldn’t control I ended up falling and still in pain now.
Stayed in April 2023
Reviewed: April 1, 2023
Oyster
United States of AmericaIt was very outdated
It was tucked away and quiet.
Stayed in March 2023
Reviewed: November 26, 2022
Latisha
United States of Americano extra linen or towels no kitchenware some of the staff not so welcoming
It had a kitchen
Stayed in November 2022
Reviewed: August 24, 2022
Alfred
United States of AmericaAir conditioner was extremely loud and goes off and on constantly.
No breakfast
Stayed in August 2022
Reviewed: July 14, 2022
Mountainlaurels
United States of AmericaIt said breakfast included but it was coffee and packaged muffins. The room was dark and brown everywhere.
The room was clean and spacious.
Stayed in July 2022
Reviewed: March 22, 2022
Michelle
United States of AmericaThe bed was hard as a rock and the floor we were on had a awful smell. The staff was NEVER at the desk and when I went to check out no one was there and they weren't able to email me my receipt
The location was great, easy access to everything we needed
Stayed in March 2022
Reviewed: March 8, 2022
Bledsoe
United States of AmericaI feel like the price was to high for the quality of the hotel.
The staff was great.
Stayed in March 2022
Reviewed: July 11, 2021
Patel
United States of Americabathroom was not clean, no ice machine
bed was comfortable
Stayed in July 2021
Reviewed: May 29, 2021
Beyjhana
United States of AmericaCharged twice and was given the run around and attitude from the front desk.
Stayed in May 2021
Reviewed: May 4, 2024
Catherine
CanadaIf you have a late check in, it's nearly.i.posible to check in. The staff are not the friendlies. The rooms have a nasty smell to it. Not made for small stays.
Bed were comfortable
Stayed in April 2024
Reviewed: May 2, 2024
Shawn
United States of AmericaEverything. Kids running around at all hours, people literally living there for a year, drug use in the open, it was like a prison for free people.
Absolutely nothing.
Stayed in April 2024
Reviewed: April 30, 2024
Ishan
United States of AmericaLocation and spacious room.
Stayed in April 2024
Reviewed: April 27, 2024
Gerlyn
PhilippinesSpacious room with complete kitchenette.
Stayed in April 2024
Reviewed: April 26, 2024
Paula
United States of AmericaComfortable bed, friendly accommodating staffs. See lots of pets too. Place is family and pet friendly
Stayed in April 2024
Reviewed: April 19, 2024
Mark
Puerto RicoThe staff, especially Anne, are great!
Stayed in April 2024
Reviewed: April 9, 2024
Ryu
United States of AmericaThe place feels like home. Quiet and within the area where everything is walkable.
Stayed in April 2024
Reviewed: April 5, 2024
Chekia
United States of AmericaNo one was at the front desk for 15 minutes. The lobby smelled like it wasn't cleaned. The lobby bathroom was locked and when I ask to unlock it the attendant walked away came back and didn't inform me she unlocked it, even that smelled and it wasn't any soap to wash my hands. It was an empty bottle of hand sanitizer that was old because the nozzle was clogged. The room was the only room and it had broken furniture 😫 and they don't supply breakfast and you have to buy the kitchen utensils for $19.99 or $39.99 🤦🏾♀️. The guests that was there looked like they live there and the hotel basically looks like a shelter.
The manager was very aware of the issues and worked with me to give me a refund and tried to accommodate me and my 5 children.
Stayed in April 2024
Reviewed: April 3, 2024
Michael
United States of AmericaBugs, screwed up banged up furniture, seedy atmosphere
Not a damn thing
Stayed in March 2024
Reviewed: March 30, 2024
Keith
United States of AmericaArea that Close to everything you need
Stayed in March 2024
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