433 West Mount Rushmore Road , Custer, SD 57730, United States of America
#5 of 26 hotels in Custer
Guests' ChoiceBased on 258 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
9.0
Staff
8.9
Value for money
8.4
Free Wifi
9.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 2, 2024
Laura
United States of AmericaThe fan in the bathroom could have worked better and more hanging hooks for towels would be nice.
This hotel is perfectly located for the sites of the Black Hills. It has a nice pool and outside area. The breakfast buffet allowed my family to eat early and head out to enjoy the day. It was clean and looks very recently renovated. Beds and pillows (both soft and firm provided) were comfortable.
Stayed in June 2024
Reviewed: May 18, 2024
Erl
United States of Americait was fine
Stayed in May 2024
Reviewed: May 16, 2024
Hong
United States of AmericaWay to road trip
Excellent
Stayed in May 2024
Reviewed: April 29, 2024
Wallace
United States of American/a
great location & beautiful interior
Stayed in April 2024
Reviewed: April 3, 2024
Alexis
United States of AmericaBreakfast was average
The pool/spa area was fantastic! Great view! Rooms were clean and comfortable.
Stayed in March 2024
Reviewed: April 2, 2024
David
United States of AmericaThe plug in the bathroom sink did not seal properly and could not hold any water. It made it more difficult to shave-I had to run water all the time instead of having a sink full of water. Charges were different for the days that we stayed. Didn't recall seeing this when I made the reservation.
The layout of the room-everything was in a convenient location, and was accessible. Plugins for charging the phones, hooks to hangup coats, closet location, and counter space to place items. Breakfast was very good with a lot of choices (loved the make-your-own pancakes)!
Stayed in April 2024
Reviewed: February 28, 2024
Colin
United States of Americathe pillows
everything
Stayed in February 2024
Reviewed: February 13, 2024
Kim
United States of AmericaFront desk clerk was rude!
Bed and pillows were comfortable, room was clean, we would definitely stay here again! Only thing we didn’t like was the front desk clerk, he was rude and seemed unhappy being there!
Stayed in February 2024
Reviewed: February 11, 2024
Lynn
United States of AmericaThere was no exhaust fan in the bathroom.
Room was very nice and beds were comfortable.
Stayed in February 2024
Reviewed: February 5, 2024
Mary
United States of AmericaBreakfast is
Everything was great except for breakfast
Stayed in January 2024
Reviewed: January 21, 2024
Amy
United States of AmericaCan't think of anything
We came to watch the beetle burn and stayed here over night. Extremely comfortable beds and bedding. Elevator. Private balcony off our room. All the furnishings, fixtures, and decor throughout the entire building are newer and work as they should. A very pleasant stay!
Stayed in January 2024
Reviewed: January 8, 2024
Joni
United States of AmericaWorker at desk Only the one the rest were great
Location
Stayed in December 2023
Reviewed: November 12, 2023
Faith
United States of AmericaFriendly staff. Nice view of the mountain from my window. Nice breakfast area.
Stayed in November 2023
Reviewed: October 31, 2023
Peter
United States of AmericaClean and comfortable
Stayed in October 2023
Reviewed: October 27, 2023
Ron
United States of AmericaNothing, excellent place!
The breakfast, dinning area. The entrance was fabulous! Loved the view on the back side withe rocks, trees! Loved the fire place in the morning & evening! Parking lot was easy to move through & park
Stayed in October 2023
Reviewed: October 27, 2023
William
United States of AmericaI can't think of a think.
I'm older so I asked to have a room on the first floor near a door. That is what I got and I was so happy! The place was super clear and the location was great, so was the breakfast in the morning! I will be coming back when I come to Custer.
Stayed in October 2023
Reviewed: October 22, 2023
Barbara
United States of AmericaClean and close to where the wedding was
Stayed in October 2023
Reviewed: October 17, 2023
Thomas
United States of AmericaNothing everything was fabulous
It was very clean and quiet, and the staff were professional and friendly. Breakfast was excellent. Although we did not have an opportunity to utilize the pool area and the fitness room, they looked wonderful.
Stayed in October 2023
Reviewed: October 15, 2023
Nathan
United States of AmericaThe hot tub seemed dirty and with too much chemical trying to clean it up.
Clean rooms nice location close to main st. Easy to get in and out of the hotel parking lot.
Stayed in October 2023
Reviewed: October 8, 2023
Michael
United States of AmericaNo complaints.
Great staff, good pool and fitness center. Okay breakfast, very clean.
Stayed in October 2023
Reviewed: September 5, 2023
Ricardo
United States of AmericaBreakfast could be better but it wasn’t bad
The cleanest of the entire hotel and the service at the front desk
Stayed in September 2023
Reviewed: September 2, 2023
Ann
United States of AmericaChairs on patio weren’t comfortable and patio was over parking lot :(
Clean, quiet and close to town
Stayed in September 2023
Reviewed: August 17, 2023
Sherly
United States of AmericaAverage food
Mediocre
Stayed in August 2023
Reviewed: August 15, 2023
Craig
United States of AmericaThe floors were really dirty in the lobby and main stairwell. Like they hasn’t been cleaned in a couple weeks.
The breakfast was great. Wide selection of items and that were of decent quality and everything was always stocked and fresh!
Stayed in July 2023
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