I was hoping the hotel was closer to the airport. The rooms could use a bit of a “refresh.” Also, elevators were located waaaaay back of the hotel. Not something you want to “hike” after a 4 hr flight and getting in late night.

The staff were extremely friendly and wanting to please.

Stayed in May 2024

Furniture was ahabby, outdated, bed was ok comfort-wise

Quiet, pillows

Stayed in April 2024

The Bartender/ Waitress was rude and inconsiderate. If some of the people sitting at the bar placed an empty glass at the edge of the bar and she would automatically fill it. Others were totally ignored as we were. She gave us dirty looks and was very inconsiderate even though we tipped. Staying at the hotel was nice and the beds were comfortable. We were picked up at the airport in a shuttle but charged for parking 10.00 even though we didn't have a car. We advised the check-in person when she asked and the check-out person when we left. Just a shame that a Marriott would rip customers off like this and give such poor service.

The beds were comfortable.

Stayed in February 2024

The bathtub was clogged. They charged me for parking even though I told them I did not have a car at the time of check in. I got it corrected at the check out.

Professional staff. Clean.

Stayed in October 2023

The ac vent was dirty, so I cleaned it up a bit with some hand wipes I had with me. I didn’t like that they charged extra for parking, the breakfast (we didn’t add it), and internet, if you weren’t a member of their club. I had never stayed somewhere that charged for all of those. Also, there is a$35 charge a night to cover any damages, which was cheap for that, but I hadn’t seen that listed when I looked through Booking.com, so it surprised me. It’s supposed to be taken off the charge, though, but not sure how long it will take.

The staff was friendly and the updated bathroom was nice. It was an easy location to travel to and from places, while being in a less busy area. I was glad for the mini fridge and beds were comfortable.

Stayed in August 2023

I didn’t like the staff

the room itself was nice

Stayed in May 2023

Room didnt have a microwave. And the toilet was very loud when flushed.

The room was very clean and spacious. Bed was comfortable.

Stayed in March 2023

The hotel is dated. It needs updating in the main common area near the front desk. Several of the chairs are peeling on the seats. The hotel has seen better days. The pictures of Columbus on display throughout the hotel are far outdated. Just simple things like updating the photography goes a long way. The staff was not overly friendly by any means. on top of that, they had system issues throughout our entire stay. They double charged us, but didn’t have record of the transaction in their system. Leading us to be charged multiple times for the same thing. Overall, not the best interaction with staff that we have received at a Marriott property. I understand the frustration with the systems being down, but there should be back up options in place to be able to fully service your guests efficiently.

location and the grounds were upkept

Stayed in December 2021

The hotel is old and run down, there was stains on the walls of the room. Plus very over priced

Stayed in December 2021

I wish the restaurant and bar was open. No breakfast

Quiet and clean

Stayed in November 2021

If the dining area was open.

Dining services were not provided.

Stayed in September 2021

The property is very dated, 80's carpet throughout. Elevator carpet needs to be replaced- long overdue.

Great facility- impressive capacity just needs some updates.

Stayed in July 2021

Cleanliness,building is dated , furniture too old , very cheap soap and shampoo

No breakfast was included There is a bar and restaurant but you have to pay for it

Stayed in March 2024

The price that was previously agreed on, was different from the price that I was final charged

Stop false advertising on the pricing

Stayed in November 2023

There were 6 trucks all around my car that had their windows broken out in the morning. Thankfully mine didn't get hit. Somehow this happened with full time parking lot security...

Everything seemed very clean and well kept. The bed was comfortable. The heat and A/C worked well.

Stayed in November 2023

the hotel is fairly run down and old. the breakfast is minimal, no cheese. Not explained what can be requested to order like omelette etc. value for money is not balanced, felt like I overpaid by 50%.

friendly staff, airport shuttle

Stayed in September 2023

Getting charged for parking in an open lot

Breakfast was awesome. Plenty to choose from.

Stayed in August 2023

It did not have a microwave And I did not like that we had to pay $10 a night for parking

The location was perfect for what I needed

Stayed in July 2023

nothing

they still upheld my room for me even I was delayed getting in until 2:00 AM due to flight delays

Stayed in June 2023

everything was amazing

Stayed in March 2023

the fan noisy too loud

Lobby is wonderful

Stayed in March 2023

the heat didn’t work froze the whole night

nice bathroom comfortable bed

Stayed in November 2022

Out dated but we was just there to catch a flight early in the morning

Close to airport about 4 minutes away

Stayed in September 2022

For being a business oriented hotel, and to not offer a free Wife, its kind of ridiculous. They expect you to pay for the wifi in the room.

Close to the airport

Stayed in September 2022