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Reviews of Chalet Motel

933 Mount Rushmore Road, Custer, SD 57730, United States of America

#8 of 26 hotels in Custer

Guests' Choice

Review Score

Based on 490 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.3

  • Staff

    9.6

  • Value for money

    8.8

  • Free Wifi

    9.5

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Showing 1 - 25

  • Reviewed: June 1, 2024

    8.0
    Great value with unique charm
    • Leisure trip
    • Travelers with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff knock on the door every evening to see if they can refill the items in your room for the continental breakfast, muffin, juice, coffee pods. The sink in the bathroom has no room for toiletires.

    Unique little bungalows

    Stayed in May 2024

  • Reviewed: May 30, 2024

    8.0
    Charming little place.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I wish the bathroom was bigger because it had almost no space around once you enter the shower and I'm a petite person. Also, the breakfast is blah,the leave some fruit,muffin and yogurt in the room.q

    The location is awesome,it's a unique motel build in 1937ish and is charming. The room was comfortable.

    Stayed in May 2024

  • Reviewed: May 30, 2024

    9.0
    Cute and Comfy
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The AC unit was in one room, so if it was hot out, then it might be hard to keep the entire unit cool. They use "real" keys, which as an extra thing to keep track of. Neither was horrible.

    Great location and room set-up for a group or people who can use their own space. We had two bedrooms, each with their own TV and the bathing facilities in the middle. Staff was nice, delivered bfast options to the room, and the room itself have good amenities. Within walking distance of a grocery store and downtown. I'd highly recommend.

    Stayed in May 2024

  • Reviewed: May 29, 2024

    10
    Comfortable
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    Staff was super friendly, and room was super clean!!!

    Stayed in May 2024

  • Reviewed: May 28, 2024

    9.0
    Close to Mount Rushmore
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The heater was very old and loud.

    Great location close to Mount Rushmore. Small breakfast was provided even though we had not booked the room with breakfast. The room was nice even though it was small.

    Stayed in May 2024

  • Reviewed: May 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    The Custer Chalet Motel is an excellent stop for the night and was a very welcome change for my wife and I who had spent the previous few nights in traditional hotels. Each chalet feels very private and had everything we needed. The staff were all very friendly and it was easy to see they cared deeply about the facility and the guests, we felt extremely welcome during our visit. We also appreciated the location of the motel, you are mere blocks away from the main streets of Custer so dining options were abundant. We would highly recommend staying here if you are in the area!

    Stayed in May 2024

  • Reviewed: May 27, 2024

    9.0
    Slept very well
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Tiny

    Quaint little property comfortable and clean

    Stayed in May 2024

  • Reviewed: May 24, 2024

    8.0
    Enjoyed our stay!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The only downside was the small bathroom but not a deal breaker. For extended stays a microwave would be nice.

    We really enjoyed our stay here. This was a very convenient location. I liked the separate cabins. It really cut down on hearing other guests. Very friendly staff!

    Stayed in May 2024

  • Reviewed: May 24, 2024

    9.0
    Excellent cute clean and quiet chalets!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Hot water was slow in coming - had to run the water awhile but not a big deal! (other than wasting water). Would have liked to have a key drop off at the reception area.

    Dog friendly. Clean rooms. Receptionist was helpful and friendly. Internet included. Easy parking. Quiet location. Easy walking distance to the main strip.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    8.0
    We had an excellent time, overall very wonderful experience!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was a bit tough to sleep on, very old

    It was very clean and well kept, the owners clearly took care of the property. They were very attentive and helpful. The room had all the amenities one might need and more!

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Small bathroom

    Stayed in May 2024

  • Reviewed: November 6, 2023

    9.0
    Visited area and Custer in a good location.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    NA

    Basic breakfast but coffee great!! Nice area to walk the dogs!

    Stayed in October 2023

  • Reviewed: November 2, 2023

    9.0
    It was delightful and I would stay there again but I would request a front unit
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    We were put in a back unit and I couldn’t walk around the bed, I had to crawl in the bottom of bed. When one has to get up in middle of night , this presents a challenge. Just something to keep in mind when putting elderly people in those units.

    Chalets we’re charming and location was sweet for us.staff was knowledgeable in helping us getting around area. We were in area for Buffalo round up and to explore the black hills

    Stayed in October 2023

  • Reviewed: October 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Staff were great!

    Stayed in October 2023

  • Reviewed: October 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No vending available.

    Breakfast was adequate, great little town and staff was helpful and nice.

    Stayed in September 2023

  • Reviewed: October 13, 2023

    9.0
    A lovely little place with great location..
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night

    Not really anything to say here. The motel was as advertised. The breakfast was a simple grab and go but had whatever one would need.

    The staff was wonderful. Although old the motel has been well maintained and is very cute. The room was clean and comfortable. The location is perfect for exploring the town of Custer and the area.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    10
    What a little charming place to stay.
    • With a pet
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Weak spot in bathroom floor.

    Very clean and comfortable.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    9.0
    So friendly!
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Super friendly staff!! A cozy place to stay!

    Stayed in October 2023

  • Reviewed: October 5, 2023

    10
    Wonderful stay. Will recommend the Chalet.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff and room was great.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    8.0
    I would return again there to stay. I would even recommend it.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights

    The air conditioner was a little small for the area to cool. However, it did finally get the job done.

    The location was fine. The breakfast we did not take advantage of. We just did our own thing.

    Stayed in September 2023

  • Reviewed: September 30, 2023

    8.0
    We had a great stay!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Great location!

    Stayed in September 2023

  • Reviewed: September 28, 2023

    8.0
    Great staff, fab breakfast
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Room was lovely, but tiny.

    Great location and very quirky, checkin superb, and staff were great. Super shower and great wifi. Bed was comfy, but the room is tiny, that's the only problem we had. Fabulous grab and go breakfast.

    Stayed in September 2023

  • Reviewed: September 22, 2023

    9.0
    I would stay again.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights

    The shower was a little tight, but these are older buildings.

    Friendly staff and good location . Easy to access the Mickelsen trail. Short drive to tourist activities.

    Stayed in September 2023

  • Reviewed: September 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly and helpful staff. Very clean and neat room. Easy take out continental breakfast. Charming small room. Good value for your dollar...

    Stayed in September 2023

Showing 1 - 25

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