Would like to see more food options with slow cooked meat, also there was a queue for the omlet

It was absolutely amazing experience, everything is so modern and beautiful, not far to walk, spa is the best I have ever been, kids club manager and our personal assistant Anil were really friendly and great, made us feel welcomed

Stayed in March 2024

Limited a la carte dining. The restaurants one paid for were good but expensive. The wine was not good but the cocktails were marvellous .

The rooms, the fitness centre, the fitness classes the bathrobes and the staff. The food was incredible and the cocktails fantastic.

Stayed in April 2024

Facilities were great. Staff fantastic. A step above most of the hotels in Antalya. Would highly recommend.

Stayed in November 2023

the water slide the longest one wasn’t safe for me , unfortunately it hits my back and I couldn’t enjoy the rest of my vacation. I’m still hurting, the pain is a nightmare . But I will definitely come back to NG again and again.

Everything was perfect. the view was breathtaking, the facilities, food, very clean and modern room. I celebrated my birthday at NG . The did everything to make my day!. Free dinner at A la cart, free room upgrade, free room decoration. Thank you so much to Oksana and the rest of the team. I will definitely come back to this paradise again !

Stayed in September 2023

N/A

Facilities, food, staff

Stayed in September 2023

Can’t fault anything

Everything is fantastic 👌

Stayed in September 2023

Food is very simple, than i expected, and there is no good enough show, or concert

Stayed in July 2023

Nothing. The Hotel was amazing.

Excellent hotel all round facilities, staff and entertainment.

Stayed in April 2023

I don’t think there’s anything I do not like about the property

The food was great. Our room was so beautiful and the activities they had to engage our little ones. I really enjoyed my stay!

Stayed in April 2023

Ng Phaselis hotel is a highly recommended option for families looking for a memorable and comfortable stay. The hotel is immaculately clean and well-maintained, with a dedicated team of staff who work tirelessly to ensure that every guest enjoys a pleasant experience. The service at the Ng Phaselis hotel is truly amazing. Guests have access to a WhatsApp group with a hotel assistant who is available to take care of all their needs. The staff members are courteous, friendly, and always ready to assist in any way possible. Furthermore, guests receive a free upgrade to a sea view room which is highly appreciated. For families with kids, the hotel offers a wonderful kids club that provides excellent care for the little ones. Kids who are 4 years old or older can stay unsupervised which allowed us to relax. Special thanks to Melissa, Deniz, and Marina, who were extra amazing with our girls. There’s also number of pools including a indoor heated pool, water park and arcade with video games - needles to say our kids never got bored. For guests traveling with babies, the hotel is well-equipped with baby equipment in the room, and there is a fridge with baby food in the main restaurant, making it very comfortable for parents with babies. However, there are a few minor points for improvement that could make the hotel even better. The vegetarian selection is limited and not very diverse outside the main restaurant. Additionally, most of the special restaurants require extra payment, which was not clear from the official website. Overall, the Ng Phaselis hotel provides excellent value for money, and guests are sure to have a memorable and comfortable stay. It's a great choice for families with kids. I would definitely return to the Ng Phaselis hotel and recommend it to others.

Ng Phaselis hotel is a highly recommended option for families looking for a memorable and comfortable stay. The hotel is immaculately clean and well-maintained, with a dedicated team of staff who work tirelessly to ensure that every guest enjoys a pleasant experience. The service at the Ng Phaselis hotel is truly amazing. Guests have access to a WhatsApp group with a hotel assistant who is available to take care of all their needs. The staff members are courteous, friendly, and always ready to assist in any way possible. Furthermore, guests receive a free upgrade to a sea view room which is highly appreciated. For families with kids, the hotel offers a wonderful kids club that provides excellent care for the little ones. Kids who are 4 years old or older can stay unsupervised which allowed us to relax. Special thanks to Melissa, Deniz, and Marina, who were extra amazing with our girls. There’s also number of pools including a indoor heated pool, water park and arcade with video games - needles to say our kids never got bored. For guests traveling with babies, the hotel is well-equipped with baby equipment in the room, and there is a fridge with baby food in the main restaurant, making it very comfortable for parents with babies. However, there are a few minor points for improvement that could make the hotel even better. The vegetarian selection is limited and not very diverse outside the main restaurant. Additionally, most of the special restaurants require extra payment, which was not clear from the official website. Overall, the Ng Phaselis hotel provides excellent value for money, and guests are sure to have a memorable and comfortable stay. It's a great choice for families with kids. I would definitely return to the Ng Phaselis hotel and recommend it to others.

Stayed in April 2023

One major and incomprehensible problem. The air conditioner in the room only worked for heating and it was not comfortable to sleep at night. I asked to change the air conditioner to cooling and was told that the air conditioner is central throughout the hotel and I should open the balcony door so that air can enter. I couldn't understand the logic. in every hotel I've been till today, the air conditioner has always been able to change heat or cold according to my mood.

A very high class hotel Excellent service . Really delicious food and a selection of drinks.

Stayed in April 2023

Nothing

The contemporary and stylish hotel with a fantastic see view.! The staff were exceptional on all levels. Thank you very much to Anna and Anil for your professionalism! Always super helpful and ready to assist with a smile. All Facilities were perfect. The food was delicious! We really enjoyed our stay there !

Stayed in December 2022

Because it's winter the beach is not well-maintained, looks a bit disorganized

Superb service, great food, great room facility. We had a late flight so they kindly extended our check out time into the afternoon, very generous.

Stayed in December 2022

The varity and quality of food , especially on bb resturant. The winter consept , the open Buffett is closed.

guest relation very helpful. Very clean in general. Location and the view.

Stayed in December 2022

fantastic view on the see and mountains! it was amazing level of service, very friendly and attentive hotel team, any demands could be satisfied very soon (including support by personal manger), highest quality and huge variety of food, several a-la card restaurant, very positive animation in baby-club. I definitely recommend !

Stayed in December 2022

There was problem with accommodation. When I booked Deluxe Room Sea View there was choice of twin beds. I went with my friend. But actually there is no one Deluxe Sea View Room has twin beds in it. They offered us another room with twin beds on third floor that was low ceiling and less area (30 sq. m, we booked 42 sq. m) and bad view to the Sea. We refused. At the and they placed us Deluxe Sea View Double Room and put one single bed in. So we had one double bad and one single bad. I would ask Sales Department to change to the information that there is no Deluxe Room Sea View with bed choice, just Double

Everything besides room accommodation

Stayed in November 2022

none that I could remember

excellent staff specially welcoming Elif was very helpful and made our stay so enjoyable.

Stayed in October 2022

A salad mixing service at the restaurant would be a nice addition. The fluorescence lights outside the main cafeteria may be replaced with warmer lights.

Excellent service. Everything included (high quality cocktails, chocolate). Great beach.

Stayed in September 2022

the staff are great, special appreciation to Elif and Emre

Stayed in August 2022

- There is a Doctor during a reduced time but under a fee (not cheap) - There are shops to buy clothes, to cut your hair, etc. but not a pharmacy to buy basic first aid things or medicaments. However, you can order them at the hotel and they will deliver them to you in a short time for a reasonable price - At the SPA they do not provide bathrobes (unless you go to the private SPA area or book a massage or treatment - under a fee), you need to take yours from the room - The orange juice did not look like fresh-squeezed orange juice to me, which I would expect for a 5 * hotel of this characteristic - The service in the pool was sometimes very slow, maybe they could schedule more personnel for that

The hotel entrance and common areas and the welcoming experience The staff was great and very helpful, always very attentive to our demands and going the extra mile. Special thanks to Elif and Tunahan. The room was big, the shower nice and spacious, and the bed very comfortable The breakfast buffet was very rich The buffet for lunch and dinner was also pretty good, with plenty of options, and very good food quality considering the magnitude of the hotel - If you like meat, I advise you to try the lamb chops and the beef ribs (they do not have them every day) The different all-inclusive restaurants, especially Nautilus that open 24 hours, and the Patisserie was great - don't miss the San Sebastian cake (Patisserie) The pool area was very comfortable and perfect for chill

Stayed in June 2022

Several ants spotted in room 3239, not many, 1-2 each day. There was a trouble with towels during the rainy days, after rain no towels anywhere - a bit confusing. This was fixed later on.

Best buffet restaurant in my life, really impressing! Stunning views!! Very modern and cosy facilities. Overall exceeded out high expectations.

Stayed in June 2022

Nothing

I like everything in the hotel it was more than i expected . Great staff. Great cleanness. Best food . I”ll back shortly for sure

Stayed in May 2022

there was nothing to but like

modern and no expense spared for the guest

Stayed in May 2022

Nothing

Everything was perfect the staff was very king . Mustafa from the staff was kindest person i have ever met

Stayed in May 2022