56 Travessa da Memória, Ajuda, 1300-403 Lisbon, Portugal
#16 of 396 hotels in Lisbon
Guests' ChoiceBased on 666 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
8.8
Facilities
9.4
Staff
9.7
Value for money
9.0
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 4, 2024
Anthony
United KingdomNothing to dislike.
The staff were the highlight, they were excellent. Polite, well informed, helpful, nothing was too much trouble. They genuinely appeared to enjoy their jobs. Clearly excellent training regime at this hotel, consistency f approach to clients. Location excel for Belém and all the key sights this side of Lisbon. Easy tram ride to centre of Lisbon. Breakfast excellent.
Stayed in June 2024
Reviewed: May 28, 2024
Chanda
United States of AmericaThe staff was excellent, very accommodating, pleasant, respectful, and went above and beyond to make my stay pleasant. The hotel was in walking distance to the most popular attractions and sites in Belém. Housekeeping was thorough, and very efficient in their cleaning, the restaurant was excellent, and I would most definitely recommend this hotel (10 out of 10) for your future travels to Portugal. You won't be disappointed!!
Stayed in May 2024
Reviewed: May 28, 2024
Philippe
GermanyThere were no negative points during my stay. It was absolutely fantastic.
The staff from Wine&Books made this stay an incredible experience. We were greeted with lovely friendliness and the staff excelled in fulfilling every request we raised. Additionally, the rooms are abundantly comfortable with luxurious amenities and a (not for all rooms) lovely view on the church behind the hotel. If you are looking for a great starting point of extended sightseeing, this hotel is basically your place, as you have some of the most famous sights of Lisbon in walking distance. Everything else can be reached via train or bus in 10-20 minutes, which further highlights the remarkable location of the hotel. We will definitely stay here again!
Stayed in May 2024
Reviewed: May 25, 2024
Magnus
SwedenSmall room
Wonderful staff
Stayed in May 2024
Reviewed: May 13, 2024
Janice
SingaporeReception and conceirge/porter service were very good. I like that they have bedroom slippers too.
The room and bed is very comfortable. The bfast is very good. They cook your eggs when you order them. So fresh even the juice is fresh the service staff is fanstistc. Very helpful and they make our stay so pleasant. I highly recommend staying there.
Stayed in April 2024
Reviewed: May 12, 2024
Valerie
SwitzerlandNo resting place in the wellness. Rooms on the small size. No salon to read.
Beautiful and very confortable but on the small side
Stayed in May 2024
Reviewed: May 10, 2024
Fabricio
ItalySmall rooms and the shower in the room
The beds. The breakfast and staff
Stayed in April 2024
Reviewed: May 9, 2024
Alejandra
United States of AmericaExcellent!!! Absolutely love it!!! Coming back 100%
Stayed in May 2024
Reviewed: May 7, 2024
Connie
United KingdomWe had a thoroughly good stay at the property and was pleased with the service quality. In particular, Bruno at the reception was very friendly and attentive and really helped us feel relaxed and comfortable.
Stayed in May 2024
Reviewed: May 7, 2024
Valerie
SwitzerlandThe waiting time for hot beverages at breakfast could be improved a little bit.
All the employees at the reception desk were incredibly nice and helpful! It’s a very important criteria for me. Very nice breakfast.
Stayed in May 2024
Reviewed: May 4, 2024
Bateman
United States of AmericaQuiet location a short walk from restaurants both local and tourist . Amazing staff and beautiful hotel!
Stayed in May 2024
Reviewed: May 4, 2024
Samuel
United States of AmericaNothing
Amazing staff. Beautiful and thoughtfully put together room. Had a wonderful spa treatment and the breakfast is truly lovely.
Stayed in May 2024
Reviewed: May 3, 2024
Georgia
AustraliaIt was a little bit loud at night but not too bad.
The rooms and location were great, it was close to Belém tower and the monuments and a short drive away from the others/main train station.
Stayed in May 2024
Reviewed: April 28, 2024
Cristina
RomaniaEverything was excelent, staff amazing
Stayed in April 2024
Reviewed: April 24, 2024
Tibor
NetherlandsFar away from the centre.
Beautiful, luxurious room with amazingly pretty view at the church. The service is absolutely excellent
Stayed in April 2024
Reviewed: April 22, 2024
Moshe
United States of AmericaThe hotel staff was very friendly, and the room was stylish and comfortable. Breakfast was excellent! Fresh pastries, made-to-order omelets. Properly made coffee.
Stayed in April 2024
Reviewed: April 15, 2024
Gillian
United KingdomThere is a terrace in the sun that they don’t utilises with chairs / sun lounges. The gym didn’t have some weight machines correctly set as far as I could tell. Would have like a rowing machine.
Location was fair for my budget - staff were excellent, food was good, relaxed atmosphere. Room was very nice - they had all I needed - even a sewing kit ( dress strap broke). Spa too, nice theme on books.
Stayed in April 2024
Reviewed: April 11, 2024
Abigail
United KingdomThis hotel was absolutely incredible with a beautiful decor, a great location, tasty food and fantastic service. My stay was perfect from start to finish and I would highly recommend this hotel - I’ve already looked at dates to visit again. Thank you to all the lovely and welcoming staff members at this hotel, definitely one of the best hotels I’ve visited!
Stayed in April 2024
Reviewed: April 4, 2024
Fabricio
ItalyClean. Great beds. Wonderful breakfast. Very nice staff
Stayed in April 2024
Reviewed: April 2, 2024
Anna
PolandHighly recommended! Clean, modern, comfy. Breakfast - top.
Stayed in March 2024
Reviewed: March 27, 2024
Eva
HungaryThe Star is exceptionally friendly and helpful. Reception is very customer focused
Stayed in March 2024
Reviewed: March 19, 2024
Kira
Czech RepublicEverything was amazing ! All the details!
Stayed in March 2024
Reviewed: March 18, 2024
Lisa
United KingdomFantastic staff. Great location.
Stayed in March 2024
Reviewed: March 11, 2024
Madeleine
SwedenLovely little hotel, smelled amazing and very clean! The staff at the reception was so kind, made my visit even nicer. As it was my birthday, they sent up a little gateû with my breakfast which was such a lovely gesture. Would highly recommend.
Stayed in March 2024
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