Reviews of HOTEL SUITE HIROSHIMA HAKUSHIMA This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
730-0004 Hiroshima, Hiroshima, 中区東白島町8番17号, Japan
#27 of 119 hotels in Hiroshima
Guests' ChoiceReview Score
Based on 86 hotel reviews
8.6Score breakdown
-
Cleanliness
9.2
-
Comfort
9.2
-
Location
7.8
-
Facilities
8.8
-
Staff
9.0
-
Value for money
8.5
-
Free Wifi
8.6
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: June 3, 2024
Pablo
Spain30 Reviews1 helpful vote9.0“A recommended place to stay near historic landmarks”- • Leisure trip
- • Couple
- • Economy Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing to add.
Quiet location and 15’ away by bus from main Hiroshima historic reference points. Compared to other hotels I’ve been in Japan, the room was pretty spacious, in fact was like a little appartment with all facilities (kitchen, washer, etc).
Stayed in May 2024
-
Reviewed: May 30, 2024
Daria
Canada16 Reviews1 helpful vote10“An amazing place, would 200% recommend and will be back!”- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 1 night
Nothing really. The whole experience and stay were fantastic.
It was an amazing experience! The room was huge, with a nice layout, the location was fantastic, the view from outside the room was breathtaking, and there was a balcony inside the room. It totally exceeded my expectations as I wasn't expecting anything as good as I got for the price I paid. Wish I stayed there longer. Staff were very friendly and helpful. As I arrived early, I was able to drop my luggage and leave to explore the city; when I came back, they already put my luggage in the room for me which I wasn't expecting.
Stayed in May 2024
-
Reviewed: May 28, 2024
Daphne
Australia3 Reviews9.0Wonderful- • Leisure trip
- • Group
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Location excellent- right next to tram. The room was huge... great bathroom with binus big wooden spa room.
Stayed in May 2024
-
Reviewed: May 28, 2024
Devesh
Germany3 Reviews9.0“Home away from home - Recommended for Long stays”- • Business trip
- • Solo traveler
- • Economy Twin Room
- • Stayed 27 nights
Hotel doesnt have restaurant options, however there are good restaurants, cafeteria, supermarket and conveninet stores in walking distance.
Spacious room with kitchen and small balcony. Room amenities included washing machine, clothes ironing facilites, spacious wardrobe & small refrigerator. Staff was good specially Mr. RadhaKrishnan. He guided a lot during long stay. Good clean spacious washrooms. Overall recommended for long stays.
Stayed in April 2024
-
Reviewed: May 26, 2024
Alejandra
United States of America11 Reviews10“Incredible value and amazing room features”- • Leisure trip
- • Solo traveler
- • Economy Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Hard to say, I loved everything about it
Amazing value, biggest room I had in Japan. Felt super safe and had everything I needed. Biggest perk was in-unit laundry and apartment style room. Close to Shinkansen station and main attractions. Did not need to use subway, very walkable to main attractions. Loved my stay here!
Stayed in May 2024
-
Reviewed: May 23, 2024
Mario
Austria9 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The staff was incredibly friendly.
Stayed in May 2024
-
Reviewed: May 21, 2024
Rawiri
New Zealand7 Reviews1 helpful vote9.0“Very enjoyable”- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Not a major but the traffic noise came through a ‘vent’ on the wall.
Clean, roomy, new, great staff interactions
Stayed in May 2024
-
Reviewed: May 11, 2024
Anna
Latvia35 Reviews7 helpful votes10Exceptional- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
There wasn't kitchen equipment (only kettle, cups, view dishes and cutlery)
Location. Clean. View. Luggage storage
Stayed in April 2024
-
Reviewed: May 2, 2024
Roy
Netherlands31 Reviews2 helpful votes9.0“Very nice facility for a visit to Hiroshima”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
Nothing, it was excellent.
Plenty of space in the suite, excellent staff, everything you neer an more. Close enough to th centre to explore the city.
Stayed in May 2024
-
Reviewed: April 29, 2024
David
United Kingdom3 Reviews8.0“Relaxing stay.”- • Leisure trip
- • Couple
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Very comfortable. Soaking tub was great.
Stayed in April 2024
-
Reviewed: April 24, 2024
Iz
Greece89 Reviews8 helpful votes10“Clean to perfection”- • Leisure trip
- • Solo traveler
- • Economy Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
The hotel is on a quite busy avenue. I was on the 3rd floor and there was a lot of noise. The ventilation system was somehow bringing more noise in. The staff at the reception was very kind to give me a big tape to put around the ventilator to reduce it. I am neither a light sleeper, nor a heavy one, but that solution worked for me and didn't affect at all the comfort of my stay there!
Clean to perfection! I had absolutely a comfortable stay there! Polite and helpful staff..
Stayed in April 2024
-
Reviewed: April 11, 2024
Rochelle
United States of America63 Reviews5 helpful votes10“Spacious Suite with Japanese Touches”- • Leisure trip
- • Couple
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
N/A
This is not a room but a suite with a spacious living room, smallish kitchen with a table and chairs. The bedroom is modern with comfortable beds and tatami mat floors. The bathroom is large with an ofuro (wooden tub) off of the shower. There’s also a small washing machine. It’s walking distance to Hiroshima Castle and the Peace Park. There’s a grocery store close by, a plus since there is a full kitchen. Pots and pans must be borrowed at the front desk. Overall, the hotel is nondescript but clean and well maintained. The gentleman who checked us in spoke beautiful English. He was so kind, helpful, and gracious … I wish I could remember his name.
Stayed in April 2024
-
Reviewed: April 5, 2024
Barbara
Canada36 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The staff was very friendly and helpful.
Stayed in April 2024
-
Reviewed: March 31, 2024
Georgina
Australia19 Reviews3 helpful votes8.0“Good location, friendly staff and very clean.”- • Leisure trip
- • Family with young children
- • Economy Twin Room
- • Stayed 2 nights
Everything was good.
The hotel was very close to Hiroshima Castle and Shukkeien Gardens. It was close to a tram line although it was still walking distance to other sites. The hotel was very clean and the bath was wonderful after a long day out and about. The staff were quick to anticipate our needs including offering umbrellas on a wet day. Leaving our luggage in storage on arrival and departure was very helpful.
Stayed in March 2024
-
Reviewed: March 27, 2024
Jonathan
Australia3 Reviews10“Hotel Suite Hiroshima review - a very pleasant stay.”- • Leisure trip
- • Solo traveler
- • Economy Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Minor complaint was a little bit far from public transport when going to Hiroshima station.
Very friendly staff, very clean and comfortable room. Was one of my best stays during my trip to japan and mid range hotels. After some of the other 3 and 4 star hotels this one felt like 5!
Stayed in March 2024
-
Reviewed: March 23, 2024
J
Canada8 Reviews9.0“Great hotel with lots of room.”- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 3 nights
- The location is alright but nothing special. - Single Small elevator.
- Large suite with separate toilet to the bath tub. - The bathroom has a heating mode which can be used to dry cloths in the washroom. - Loft area that is nice to chill in.
Stayed in March 2024
-
Reviewed: March 13, 2024
Meunier
Japan11 Reviews9.0“This is my 4th stay in this hotel. The rooms are clean and comfortable.”- • Leisure trip
- • Group
- • Economy Twin Room
- • Stayed 1 night
Clean and comfortable hotel room. Good modern and traditional Japanese style.
Stayed in March 2024
-
Reviewed: February 8, 2024
Philipp
Germany5 Reviews1 helpful vote9.0“Nice stay, very clean.”- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The room setup is a bit unusual, but its not a problem. Toilet room was a bit tight but also not a problem.
The staff was very friendly, it was very clean, nice city view in the rooms on the higher floors. Was very nice, can recommend!
Stayed in February 2024
-
Reviewed: December 31, 2023
Geir
Iceland43 Reviews10“Excellent accommodation”- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 9 nights
Nothing
Great place
Stayed in December 2023
-
Reviewed: December 11, 2023
David
Australia25 Reviews2 helpful votes8.0“Quiet neighbourhood, a little out of the way but ok for price”- • Leisure trip
- • Couple
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
A little out of central Hiroshima but only 10 min walk to the train Easy access by train to Saijo sake town and into central city Friendly and helpful staff
Stayed in November 2023
-
Reviewed: November 16, 2023
Lauren
United States of America11 Reviews5 helpful votes10“Booked a room for my visiting parent, very satisfied”- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 5 nights
It is very close to both the JR and bullet train tracks, and you can feel the vibrations when the bullet train goes by. It's really not bad but if you really hate the noise of trains you might notice it.
The room was very large, especially by business hotel standards, and for a very good price. Honestly gives the vibes of a nice apartment building that was turned into a hotel. Closeness to public transport a big plus, not far from Shinhakushima station and and less than a block from the closest bus stop and the end of one of the tram lines is just past that.
Stayed in November 2023
-
Reviewed: October 17, 2023
Kizanne
Australia7 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Economy Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
NA
We stayed on two non-consecutive nights. The hotel stored our bags and then had them in our room when we arrived for our second stay. My son also locked out room key in our room. They had no problem giving us another key.
Stayed in October 2023
-
Reviewed: October 16, 2023
Francesca
Australia23 Reviews1 helpful vote9.0“Fabulous affordable option for exploring Hiroshima on foot or public transport.”- • Leisure trip
- • Travelers with friends
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Exceptional value in convenient location to explore Hiroshima. Close to train and right on bus line.
Stayed in October 2023
-
Reviewed: September 24, 2023
Massimo
Italy26 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Everything was good, but if you have walking impairment of any sort, consider that it is close to the historical sites, but not too close
Very wide room for Japanese standard. A mix of traditional Japanese in a brand new facility
Stayed in September 2023
