i didn’t like the air fresheners and fragrance sprayed in the room every day with the each room clean.

The service was incredible! Stood out from the rest!

Stayed in June 2024

Friendly and helpful staff and very approachable need help they came as soon as they could..Place out of the busy area which I like.

Stayed in June 2024

Nero north location is amazing, right at the beach. The staff was very kind and arranged everything we asked for especially hasti, she was very kind. The rooms were spacious and clean. We loved our stay

Stayed in May 2024

nothing :)

nice place, nice people, nice beach

Stayed in May 2024

Located at the northern end of Gili T, it is absolutely perfect for snorkelling with turtles right out the front of the hotel. We enjoyed breakfast daily on the beach and the staff are absolutely amazing! This is the quieter part of Gili but still close enough to reach busier spots on a bike if thats your thing. The staff booked us a private boat tour with a guy named Anam (highly recommend) and he was a legend. So friendly and hospitable. We travlled with kids and Id recommend staying here for sure.

Stayed in May 2024

We loved our stay here. 15 minutes from main part of island. Snorkeling on hotel beach front we were able to swim with a turtle. Breakfast was fantastic each day. Room was a good size and bed was confortable. All really clean.

Stayed in April 2024

It’s truly a paradise definitely will come back again here

Stayed in May 2024

Nothing. Everything was perfect.

A beautiful hotel, but the most important thing are the people who work here. Always smiling and helpful. We felt at home. In addition, very tasty à la carte breakfasts, afternoon coffee/tea, and great attention to customer comfort. We recommend the hotel, we regret that we only stayed a few days. Greetings to all the wonderful staff.

Stayed in May 2024

nothing

very clean and kind staff

Stayed in April 2024

Quiet location on Gili T other side of island but that was ok with us. Other side has lots of restaurants, shops etc.

We booked a family suite that was 2 full rooms with one king bed and bathroom with a shared sitting room. Fantastic beach. Great food. Beautiful pool. Price was great for the 2 full rooms.

Stayed in March 2024

nothing it was perfect

beautiful property had everything we needed and more.

Stayed in March 2024

The only thing I didn’t like was the hotel doesn’t offer pickup from the port . Trying to get transport to the hotel was a nightmare. We were a group of 15 and all ended up seperated. Not ideal when it’s a logistic nightmare .

We liked every about this property , staff friendly and helpful , breakfast included was amazing . The restaurant food all day was exceptional. We would stay here again . Hotel were helpful to get bikes as was the end of Ramadan and a lot of things had shut down. Note to self avoid the end of Ramadan for future trips .

Stayed in April 2024

No hot water

Everything is nice

Stayed in April 2024

Staff, calm, clean

Stayed in March 2024

Nothing

Everyone working in Nero North was extremely friendly and helpful, always trying to make your experiance even better. Rooms are very clean and breakfast was great.

Stayed in March 2024

amaizing big room and shower. very quiet place. close to sunset beaches. saw a turtle very close to hotel beach. staff is very helpful.

Stayed in February 2024

Beautiful hotel

Staff, room and food were all really good!

Stayed in February 2024

Everything was great

The costumer service was great. Great price for the quality!

Stayed in February 2024

Everything. Specially the stuff was so sweet. Specially shout out to Hasti and Ayub. They really made everything easy and possible. Everything. Definitely coming back. Room was great. Food and Beach as well.

Stayed in February 2024

It's absolutely not the hotels fault and just a small thing to be aware: As you are on the north side and you can only take bikes it's quite exhausting to get to the harbour side where all the bars are. The roads are quite sandy as you are on an island and the bikes aren't the best ones (they have the same bikes everywhere so nothing the hotel can do about that) If you want to go out you'd have to take quite a dark path through the island back which isn't ideal for a solo traveller. But we weren't there to party (the crowd is very young) so it didn't bother us too much and we lovely our stay.

The hotel is very modern and the rooms are stunning. Very nice design and super spacious. The staff is also very helpful and great. The breakfast was one of the best breakfasts I had in all bali. The choice is fantastic and everything that's amazing. The pool is also a great size and you also have access to the beach. This side of the island is more quiet but has great restaurants and bars. we'd definitely come again.

Stayed in December 2023

The only downside is the location of the hotel. It's on the other side of the island with constructions in between, so walking or riding through the back can be a bit dangerous as it's not well-litted. Aside from the construction in between which can't be avoided as it's not their fault, I would still recommend this place!

I love this place! It's aesthetically pleasing with very friendly staff. The breakfast is delicious, too! If I can, I would wanna try everything on the menu cause everything looks so good! Because it's away from the pier, the view is amazing as there isn't much crowd so you can enjoy your peace & quiet time.

Stayed in December 2023

Aircon could have been more effective. One small unit to try cool a large room.

Staff were fantastic, location was perfect with perfect beach and view at your front door. Ambience created with the beach seating for meals. Bed was really comfortable too.

Stayed in January 2024

Amazing place in the best corner of the island. Lovely and efficient staff

Stayed in December 2023

The best staff in Indonesia!

Stayed in November 2023