Jl. Kartika Plaza, Gang Puspa Ayu No. 99, 80361 Kuta, Indonesia
#5 of 188 hotels in Kuta
Guests' ChoiceBased on 2964 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
8.8
Facilities
9.2
Staff
9.6
Value for money
9.1
Free WiFi
8.9
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End of dialog contentReviewed: 20 May 2024
Tom
Australiabreakfast may be better as a buffet option, but minimal impact
The staff were all beautiful to deal with and were all very helpful with any requests
Stayed in May 2024
Reviewed: 20 May 2024
Lisa
AustraliaEverything was excellent. Just doing things a bit different to the ‘normal hotel’ but in a good way. Easy walk to main road/beach, but much nicer at the hotel!
Stayed in May 2024
Reviewed: 19 May 2024
Jessica
AustraliaThere was nothing in our mini fridge on arrival, no robes, the breakfast wasn’t hot (our poached eggs were cold).
Lovely atmosphere and really comfortable bed. We only stayed on night but were able to leave our luggage and explore and return to collect it. The hotel and amenities were clean. The staff were lovely.
Stayed in May 2024
Reviewed: 18 May 2024
Yi-chieh
TaiwanI had a very pleasant stay at Amnaya Resort Kuta, and I can't say enough good things about my experience. The location is excellent, with the beach and Discovery Mall just a short walk away, making it very convenient for both relaxation and shopping. The resort is impeccably clean, and the atmosphere exudes a chill and relaxed vibe that instantly puts you at ease. Every morning, I was greeted warmly by Artanaya, whose friendly and welcoming demeanor set a positive tone for the day. The staff across the board were extremely friendly and helpful, particularly the receptionist who went out of their way to ensure all my needs were met. The breakfast at the resort’s restaurant was extraordinary, offering a delightful start to each day with a wide variety of delicious options. I left feeling rejuvenated and satisfied, and I highly recommend this resort to anyone looking for a top-notch experience in Bali.
Stayed in May 2024
Reviewed: 17 May 2024
Daniel
United KingdomSTAFF, EXTRAS - 5* BREAKFAST, POOL, ROOM, Wi-Fi, PRICE, LOCATION - 4* VIEWS - 3* We stayed only one night to be close to the airport and enjoyed our stay. The staff were all very friendly especially ‘Ima’ on reception who checked us in. We left prior to breakfast so we ordered a packed breakfast which was simple but enjoyable. It would have been nice if they could have delivered to the room though rather than having to walk down and collect from reception. As with most hotels in Bali a complimentary afternoon tea was served which is always a nice touch. The pool area was sizeable but it’s in a long, narrow courtyard so sun is limited. Wi-Fi was good in the room but poor at the pool where we were. The room was well-appointed although no mini bar which was a shame. Strong, hot shower and nice big bath. Comfortable bed. Location was good and surprisingly quiet considering how close you are to busy streets and the airport. Would return again.
Stayed in April 2024
Reviewed: 17 May 2024
Sara
AustraliaThere was not anything I didn't like.
During our recent stay, we were utterly impressed with the hotel and its exceptional service. Upon arrival, we were delighted to receive a complimentary upgrade to a room with direct pool access. The room itself was outstanding, boasting impressive architecture, immaculate cleanliness, and an amazingly comfortable bed. The spacious room offered plenty of storage, a convenient clothes drying rack, and the most beautiful bath we've ever seen. The air conditioning was top-notch, keeping us cool and comfortable throughout our stay. The hotel pool area had an amazing atmosphere, making it the perfect place to relax and unwind. From the start, Bella at the front desk provided excellent service, making our check-in smooth and welcoming. What truly set this hotel apart was the extraordinary effort the staff made for my boyfriend's birthday. Without any prior mention, Raka, Dee, Tana, Widi, Ima, Bayu, and other team members surprised us with a birthday cake and heartfelt celebrations. Their thoughtfulness made our stay incredibly special and memorable. Additionally, the hotel offered us the use of the pool area and shower facilities after our checkout as we waited for our flight, adding to the overall convenience and enjoyment of our stay. Overall, this hotel exceeded our expectations in every way, providing an unforgettable experience with exceptional service and attention to detail. We highly recommend this hotel for anyone looking for a memorable and luxurious stay.
Stayed in May 2024
Reviewed: 16 May 2024
Alexandra
GreeceEverything was perfect !!!
Very nice hotel , great hospitality! !!!
Stayed in May 2024
Reviewed: 16 May 2024
Mal
AustraliaGreat clean facilities & friendly staff, particularly our room attendant Yogi. The Vegan options available for breakfast were decent. Nice cean & warm swimming pool.
Stayed in May 2024
Reviewed: 16 May 2024
Sarah
AustraliaStaff were not able to accommodate a later check out but did store our luggage which we were grateful for. They were unable to offer a shower room on our return either which they had advised they would be able to provide if we needed it so we ended up at the airport very early, hot, sticky and tired.
The hotel is fabulous. Right next door to Waterbom Park if you're travelling with kids (we weren't). We only stayed one night to be nearer to the airport. If you are wanting to stay in Kuta, the hotel is in a great location and very convenient for all Kuta has to offer. The spa onsite is also incredible but you need to be organised and book ahead of arrival as they book out.
Stayed in April 2024
Reviewed: 15 May 2024
Indira
SloveniaActually everything was perfect.
Everything was just perfect! The location, breakfast was 👌 superb! Everyone was just so kind and loving. 🥰 Spacious and clean room, bed so comfy and pillows like a dream. Yummy breakfast, so many options for choose.
Stayed in May 2024
Reviewed: 15 May 2024
Aliesha
AustraliaGreat location and amazing staff. Everyone is so friendly and welcoming - from reception to housekeeping, restaurant and spa. A really pleasant stay and felt great the whole time. Would definitely recommend!! A special mention to Puspa and Taufan - great housekeeping, All staff at Bhava Spa - who provided a wonderful spa service, Kariati, Purnama and Dee at reception, and our Driver Ngurah.
Stayed in May 2024
Reviewed: 14 May 2024
Jose
United KingdomNo
All fantastic
Stayed in May 2024
Reviewed: 14 May 2024
Madiha
FranceEverything was perfect
Stayed in May 2024
Reviewed: 14 May 2024
Mehryar
IranBreakfast was top notch, staff were so polite and friendly
Stayed in May 2024
Reviewed: 13 May 2024
Malcolm
United Arab EmiratesNothing in particular. The Wifi was good and fast. However, for some reason I find hard to understand, it appeared to be unsecured as no password was required to access it.
Located in a quiet area within a few minutes’ walking distance from Kuta’s Discovery Mall and Kuta Beach, the Amnaya Resort is very centrally placed. My wife and I had booked a Deluxe Double room. The rooms are very large, comfortable and well lit. The bathrooms are very comfortable as well. Ours had separate sections for the shower and the toilet, with a large washbasin in the middle. Amenities are provided, including a very good pair of rubber slippers which was great for daily use in-room. The room came with a spacious balcony, with 2 chairs and a coffee table plus a lounging area with mattress and pillow covers. Very comfortable for taking in the fresh air and having a cup of tea or coffee anytime of the day. Our room was outward facing and provided us with beautiful views of the sunrise, when it wasn’t too cloudy. The room also has a desk with chair, tea & coffee facilities and a television. But I found it so much more pleasant to sit on the balcony and enjoy the ambience, especially on the days we had no day trips planned. The entire ambience especially in the lobby and restaurant below, feels open and spacious because it was literally just that – open and very spacious. But it was the service that we found to be excellent. We stayed at the hotel for 8 nights and during that time we had an issue with the telephone and the toilet pot, both of which were resolved very quickly. The staff at the lobby were very polite and willing to support. We dealt a lot with Bella over key card, taxi bookings, late check out and found her service and support impeccable. We also had daily breakfast at their in-house restaurant Sukun, located at Ground level, adjacent to the pool. The ambience was very pleasing and also calming and the serving staff excellent. Although we spent a lot of time eating at the hotel, there are plenty of good restaurants on the main street just a short walk from the hotel, catering to Indonesian, Western and even Indian cuisine.
Stayed in May 2024
Reviewed: 12 May 2024
Avgerinou
GreeceThe room was amazing, it was big and confortable. The staff was friendly. The hotel is close to the beach and the stores.
Stayed in May 2024
Reviewed: 12 May 2024
Abdullah
Saudi ArabiaThe facility It’s a little bit old, but will maintained
Staff, location, breakfast
Stayed in May 2024
Reviewed: 11 May 2024
Wendy
AustraliaView from balcony
I liked location and breakfast. The rooms were large and comfortable and clean
Stayed in May 2024
Reviewed: 11 May 2024
Luh
IndonesiaThe room was huge, the staff was so kind!
Stayed in May 2024
Reviewed: 11 May 2024
Liis
AustraliaSuper comfortable bed and an amazing breakfast. Staff was extremely helpful. Saddened that we only stayed there for a short period, would’ve loved to experience the activities offered in the hotel and also the spa.
Stayed in May 2024
Reviewed: 11 May 2024
Idylle
AustraliaThe Junior Suite was great however, the shower leaked - when the door was shut, after your shower - water on the door would leak onto floor over to the bedroom side. The curtain that separated the bathroom from the bedroom / rest of the suite, was a little odd. There was no Netflix available on the tv which was a bummer. Only free to air tv was available. There was no minibar just a mini fridge which was on the warmer side. Also, one room key per couple/booking wasnt helpful. So if you wanted to leave the room, you couldnt leave the a/c running to keep the room cool. If you wanted a second room key, you had to pay extra. The pool also closed at 7pm so a night swim wasnt even an option which other hotels offer. Wifi was quite slow and it was an unsecured network which took ages to load a page or not at all. There was a day bed in the suite which had crayon and lots of dirty marks on it. We told reception about it so that they were aware but they only had one cover for it so couldnt change it but we just didnt want to be held responsible for the state of the day beds cleanliness. They were fogging the fish pond and plants next to the restaurant while we were dining at the restaurant and you could smell the fumes. They need more fans in the restaurant area for a comfortable meal but difficult to do given the layout of the restaurant. If you didnt sit at a table with a fan directly above it, you could feel the humidity or get bitten quite easily from the mosquitoes. Make sure to wear insect repellent in the late afternoon through to the evenings if dining at the restaurant. If ordering steak and prefer medium rare - make sure you order it for one higher (eg medium for medium rear / well done for medium etc).
Amnaya was great value for money in terms of location, room size (we opted for a last minute room upgrade), food and speed of staff servicr. The staff, in particular Diah (restaurant and room service) was helpful, friendly and always smiling. All staff were welcoming and helpful and again, always smiling! The bathtub was perfect as was the pool amenities and the restaurant - fantastic value for money. They also accommodated me with my food allergies and the menu. The breakfast was fantastic - never had so much food for breakfast and so many options plus the complimentary appetisers for each meal were a pleasant surprise. The hanging vines in the pool and reception area were beautiful. Great to have live music for dinner sitting but they need to lower the volume a little as it makes for difficult hearing when having a dinner conversation.
Stayed in May 2024
Reviewed: 11 May 2024
Lasitha
AustraliaNothing
Spa was extraordinary must try in Bali
Stayed in May 2024
Reviewed: 11 May 2024
Alexandra
RomaniaNot the best balcony, nor the best view, but we did not use it anyway.
Nice, large room and bathroom.
Stayed in May 2024
Reviewed: 9 May 2024
Luis
PortugalI can't find missing detail
Best is impossible Outstanding service from the reception to the restaurant. All the staff are very kind and super efficient like I've never seen before. Due to an early check-out (before breakfast opening time);they prepared 2 boxs for take away with a full breakfast ready at 5:30am 🙂 The bedroom was quite spacious and modern and fully equipped. Congratulations guys, keep up the good work. For sure the best service among 3 weeks in Bali. I will never forget how great you have been🙏
Stayed in April 2024
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