No complaints. Comfortable room and good shower.

Didn't have breakfast. It was £14 extra.

Stayed in June 2024

N/A

Central location

Stayed in May 2024

Great hotel, location easy to get to

Stayed in June 2024

Room was dated, could do with a makeover. Breakfast was a buffet and not hot enough.

Location is next to the train station and within easy walking distance of pubs and restaurants.

Stayed in June 2024

Great location, staff lovely, room bit dated but very clean. Nice breakfast.

Stayed in June 2024

Server in the bar had an odd manner about her. We returned to the bar near to closing. She was angrily stuffing straws into the holder on the bar, no concern for hygiene/cleanliness/infection prevention as she touched the top of every straw with the palm of her hand and tried to make a joke about her anger issues. In the bathroom there was a very dirty towel left on the back of the door.

Location was good, parking in train station car park was very reasonable. Although room was located at the front of the hotel, noise was not an issue.

Stayed in May 2024

The hotel room was a good size and very clean

Stayed in June 2024

Small room for a double, no view from the window, bathroom a little bit dated but a good shower. But.... a great price, 2 nights for £145! I would absolutely stay again but would probably upgrade the room. Fantastic location for train travellers, bars & shopping.

Location, lovely staff

Stayed in June 2024

No comment

Room was booked for a work colleague and his feedback is as follows: conveniently located, very easy to find. Was able to check in earlier than specified which was very convenient.

Stayed in June 2024

carpet in bedroom was old and tired looking.

bathroom a little smelly

Stayed in June 2024

The long walk and up and downstairs to room. No phone in room. Only one glass in bathroom

Always stay here when in newcastle. Friendly staff. Clean rooms. Perfect location.

Stayed in June 2024

* When I arrived at 5 pm, there were no towels in the room * It took a very long time for reception to answer the phone when I rang about towels * It was quite pricey for what it was (though to be fair, it was the night when the lionesses were playing in Newcastle)

* Location * Comfortable bed * The fact that there was a normal number of pillows on the bed, rather than the heaps and heaps which now seem to be fashionable * Grand architecture

Stayed in June 2024

Excellent location for city centre, St James' Park and, obviously, railway station. I always appreciate a bathroom with bath as well as shower. Excellent buffet breakfast. Very welcoming, friendly reception staff. Very good for solo traveler/short stay.

Stayed in June 2024

Room was slightly smaller than expected and appeared to be in the attic or loft due to sloping roof, also meant TV could not be fully moved to face the bed. Could hear the trains from the nearby station of left the window open.

The location was excellent and right next to Central Station, very close to the city centre and all of the sites, restaurants and bars. The bedroom and bathroom were very clean, fresh bedding and towels, free tea and coffee provided.

Stayed in June 2024

Very tied. My room wasn’t very clean. The bath was dirty and damaged. The room was also much smaller than a premier inn or a travel lodge.

Great location close to the everything.

Stayed in June 2024

Could do with a deep clean and a refurb

Location

Stayed in June 2024

I don’t like the extortionate rates that are becoming commonplace . Parking should be included /or at least subsidised . And more check in staff at 3pm wouldnt go amiss . And at these rates would expect a cooked to order breakfast available . However Newcastle a great city and has great traditional cafes if 👀around I had to be there for an event and the hotel industry takes advantage of that . Not a good policy for the bigger picture and excluding a lot of people before they start .

Location . Traditional hotel with history sadly getting fewer and fewer of them around .

Stayed in June 2024

Traffic noise in room . Pool very crowded not sure about cleanliness . Changing rooms up steep stairs.

Large family room 2 double beds desk & sofa. Staff very friendly & helpful.

Stayed in May 2024

Kids within sports area jumping in pool and throwing balls even though it says no too this staff were not watching what was happening very disappointing

Rooms and pool area

Stayed in May 2024

Bed not very comfy and noisy when moving.

Great location. Huge bathroom, fantastic shower. Mini fridge in room.

Stayed in June 2024

Bathroom floor tiles were loose, damp patches on the ceiling. Plumbing needs sorting. No ease of access for very heavy cases, which I had to heave up two flights of stairs.

Good location. Impressive foyer.

Stayed in May 2024

A little noisy with people returning from nights out

Great location

Stayed in June 2024

The leisure facilities are basic. The pool was cold and floor was wet and muddy. I’m very pleased we brought out slippers down with us. The rooms are huge and the bath was luxurious and big, it’s just some finer details are lacking or missing - there’s tiles need fixing and noticeable damp but it’s a stunning old building, and for the price - put up and shut up, enjoy the stay!

I loved the history of the building, the beautiful staircases and big room. Spacious and comfortable. The staff were helpful and friendly and couldn’t have done more.

Stayed in May 2024

Heaters are not working

Near at the station

Stayed in May 2024