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  5. Reviews of Rafters at Riverside House Hotel

Reviews of Rafters at Riverside House Hotel 5 stars

Fennel Street Ashford in the Water, Bakewell, DE45 1QF, United Kingdom

#1 of 5 hotels in Bakewell

Guests' Choice

Review score

Based on 457 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.6

  • Facilities

    9.3

  • Staff

    9.9

  • Value for money

    8.5

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 9 June 2024

    10
    Wonderful people,quality rooms and delicious food
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Celebrated our first wedding anniversary here. The staff and food were amazing. Couldn't do enough for us and even upgraded our room! Will definitely be back. Got the impression that the staff loved the hotel as much ads we did. Great Weekend .

    Stayed in May 2024

  • Reviewed: 9 June 2024

    10
    Excellent location in a pretty village
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 1 night

    great location and food

    Stayed in June 2024

  • Reviewed: 8 June 2024

    10
    We chose it because it was halfway home from visiting my family and it was a very lucky choice.
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Interesting old building in a quaint village.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    9.0
    Lovely stay in a sumptuous country hotel with wonderful staff
    • Leisure trip
    • People with friends
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautifully but sympathetically refurbished property with first class staff and exquisite food

    Stayed in June 2024

  • Reviewed: 3 June 2024

    10
    Wonderful stay at The Rafters
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautiful decor and building in a great location. The breakfast was fantastic, room wonderful with lots of special touches. The staff were great too! We had a lovely stay and would definitely return.

    Stayed in June 2024

  • Reviewed: 28 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing it was perfect

    Beautiful location beautiful inside very unique

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    This is absolute perfection in the Peak District and should not be missed!
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 1 night

    This booking was the happiest surprise we encountered on our time in England! While we knew we had booked a lovely hotel near our destination, the service was so exceptional that it quickly became the most memorable part of our visit. Zoe, Josh, Georgia, and Carlos made us feel like family. They were incredibly personable and accommodating to our group of 8 (sisters and mother!) and facilitated an incredible evening dining in their restaurant that will live in our memories forever. The food was extraordinary (we even asked that they bring out the chefs--it was THAT good!), the charming ambiance and location absolute perfection, but the attention to detail and genuine care of the staff is what made our stay a 15/10. We were all so excited to go to breakfast after the wonderful evening and the 3-course meal did not disappoint! And the morning staff were also lovely and caring. The rooms are each uniquely decorated and extremely comfortable. We were greeted with fresh cookies, waters, teas, and hot chocolate. The bathrooms have been beautifully updated and the beds were comfortable. We loved walking the property and town and would be thrilled to stay here again. Cannot recommend highly enough--it was the experience of a lifetime!

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    We loved our stay there
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Lovely country house hotel, finished to a very high standard. Lovely garden and surroundings. Just perfect!

    Stayed in May 2024

  • Reviewed: 25 April 2024

    10
    An amazing weekend
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    We liked everything, there was nothing you could dislike

    All the staff went out of their way to be helpful. The service was impeccable. The hotel was beautiful.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Memorable
    • Leisure trip
    • Solo traveller
    • Double Room with Patio
    • Stayed 1 night
    • Submitted via mobile

    Hotel has character and is beautifully presented

    Staff are very attentive

    Stayed in March 2024

  • Reviewed: 9 April 2024

    8.0
    Lovely hotel in a great village
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The breakfast first course choice was a little limited but the main course was excellent.

    Lovely room, small but very comfortable and quiet. Beautiful setting by the river and in a lovely village. Very helpful and friendly staff.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Would stay again and highly recommend.
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The property has great character, conveniently located for touring the area, exceptional food and staff. Great all round stay.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Lovely stay thank you 😊
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 2 nights
    • Submitted via mobile

    Stayed in garden room - could have done with path lights, stone ornaments a tripping hazard. Mattress needs replacing (rm 7) dip in the side near the bathroom. Not complaints just suggestions.

    Location great. Clean facilities. Friendly pleasant staff.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    Absolutely brilliant!
    • Leisure trip
    • Solo traveller
    • Double Room with Patio
    • Stayed 1 night
    • Submitted via mobile

    Nothing, it was fantastic

    Fantastic property, the room was amazing, great views, very comfortable bed and breakfast was excellent!

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Warm and cosy
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Service was caring and friendly

    Stayed in March 2024

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 2 nights

    Booking.com pricing

    The price that Booking.com chargerd me was 35% higher that if I had booked directly. HJad I booked directlly then it would have been very good value.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Quaint country house hotel. Lovely setting and nice room. Very helpful staff. The breakfast was delicious!

    Stayed in March 2024

  • Reviewed: 31 March 2024

    10
    Exceptional staff make this already 5 star experience a 5star plus.
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Beautiful location. Exceptional staff and food.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 1 night
    • Submitted via mobile

    Settings

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    A lovely relaxing hotel .
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 1 night
    • Submitted via mobile

    A stand for luggage would have been useful .

    Breakfast was great . The complimentary treats were delicious. Very comfortable bed .

    Stayed in March 2024

  • Reviewed: 27 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Can't think of anything negative about our visit, wish we could have stayed longer.

    Very friendly welcoming staff. Very cosy hotel. Excellent food and service. Nothing was too much trouble. Looking forward to our next visit. Beautiful location,, highly recommend

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Issue with window not quite shutting in room leaving gap for noise .

    Location , size , brilliant staff.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    10
    A delightful olde world experience with every mod con you need.
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The fact that we could only stay 1 night..

    A delightful country house hotel by the side of the river Wye. The staff were exceptional.. anticipating our every need.. The food was absolutely delicious, with lots of lovely treats like mini Bakewell tarts with a pot of tea, choux buns in our room and warm scones to die for! It goes without saying that dinner was outstanding.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    9.0
    Beautiful and peaceful place with amazing staff and breakfast
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    We loved everything about our stay. We are already planning our next trip!

    The hotel is located in a picturesque little village in the peak district and the building itself is absolutely gorgeous. It is very quiet and peaceful there. The staff were incredibly warm and welcoming and took amazing care of us. Breakfast was a stand out - it was served in three courses but very well proportioned and it was delicious. We will definitely be coming back!

    Stayed in February 2024

Showing 1 – 25

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