Scotswood Road, Newcastle upon Tyne, NE1 4AD, United Kingdom
#32 of 59 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 4326 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
9.0
Facilities
8.0
Staff
8.9
Value for money
8.2
Free WiFi
8.3
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End of dialog contentReviewed: 2 June 2024
John
United KingdomStaff very pleasant and helpful. Location excellent.
Stayed in June 2024
Reviewed: 2 June 2024
Gavin
United KingdomRooms were quite basic and dated, but clran
Very helpful and friendly staff
Stayed in June 2024
Reviewed: 2 June 2024
Jillian
United KingdomIt’s a little tired.
It was well located and good value for money
Stayed in June 2024
Reviewed: 1 June 2024
Forrest
United KingdomNo room service due to hotel being at capacity and we planned on eating while we got ready to go to a concert but ended up having to do without. Also the showers made an awful noise, not just ours we could hear our neighbours shower on the morning.
Friendly helpful staff and ideal location, we arrived early to leave bags and they let us check in early which was a great help.
Stayed in June 2024
Reviewed: 1 June 2024
Colin
United KingdomRoom furniture quite dusty and bathroom could do with little update
Location good food lovely nice comfy bed
Stayed in May 2024
Reviewed: 1 June 2024
John
United KingdomNothing
Location
Stayed in May 2024
Reviewed: 31 May 2024
Jade
United KingdomOur bed was only changed and our bed was only made once during our 3 night stay.
Location was good
Stayed in May 2024
Reviewed: 31 May 2024
Steven
United KingdomYoung ones arriving back late at 340am loud wakened us out of hotels control so could not be helped. Bucket lorry around 530am woke up.
Breakfast, room was good comfy bed
Stayed in May 2024
Reviewed: 31 May 2024
Ian
United KingdomEverything was fine.
Door handle didn't fall off this time!
Stayed in May 2024
Reviewed: 30 May 2024
Michael
United KingdomRoom felt tired especially the bathroom .
Great reception staff
Stayed in May 2024
Reviewed: 29 May 2024
Manni
United KingdomStains In The Bathroom Sink In The Hotel Room, Shower Curtain Was Dirty, Shower Wasn't Very Good. No Air Conditioning In The Room.
The Hotel Was Very Nice, Location Was Perfect. Only A 3 Minute Walk From National Express Bus Station To Hotel. Staff We're Very Friendly & Helpful. Bed Was Very Comfortable To Sleep On.
Stayed in May 2024
Reviewed: 29 May 2024
Nick
New ZealandIts a pretty rundown hotel not a 4 star
Location and comfortable beds
Stayed in May 2024
Reviewed: 29 May 2024
Alison
United KingdomThe bedrooms seriously need updating/ refreshing the carpets in the bedroom were not in good shape and the bathroom sink was cracked in several places and the bathroom itself was clean the floor clearly hadn’t been swept in sometime as there was plastic sticks / toothpick type things on the floor when we arrived and they were still there when we left 3 days later, the floors should be swept and mopped every day but especially between different bookings surely ! Skirting boards burst off the wall in 2 places and it just looked really shabby
Excellent location, friendly helpful staff at reception
Stayed in May 2024
Reviewed: 29 May 2024
Tomlinson
United KingdomRoom was too hot and when opening window noise of road
Great location. Quiet rooms Comfy beds Nice food
Stayed in May 2024
Reviewed: 28 May 2024
Margaret
United KingdomShower would be better if it wasn’t over the bath and you didn’t have to turn it through cold toget it to run hot. One of the duvets was feather, she has allergies
Comfortable bed Yana on front desk was very helpful and allowed my friend to borrow her own phone charger which was much appreciated . Great to have tea and coffee supplied
Stayed in May 2024
Reviewed: 28 May 2024
Naomi
United KingdomOur room was full of little moths we noticed 1 or 2 on check in but came back to our room at night time to a load of them. All windows were shut no idea where they came from. Overall could do with a better clean.
Quick and easy check in. Big room. Great location
Stayed in May 2024
Reviewed: 28 May 2024
Gibson
United KingdomSecondary glazing missing in room 628
Central location, handy for everything we needed
Stayed in May 2024
Reviewed: 27 May 2024
Tom
United KingdomReceptionist very good
Stayed in May 2024
Reviewed: 27 May 2024
Gillian
United KingdomNot keen on the non directional shower head but at least it had decent power and lots of hot water.
Location cleanliness and very good value for money
Stayed in May 2024
Reviewed: 25 May 2024
Lisa
United KingdomDry uncomfortable pillows No aircon or fans
Lovely and clean Friendly staff
Stayed in May 2024
Reviewed: 24 May 2024
Floris
NetherlandsEasy check in/check out, location right next to station, pretty spacious room with nice view.
Stayed in May 2024
Reviewed: 24 May 2024
Charles
United KingdomThe view from our room ( but you couldn't do anything about that.) Our impression was that the room was a little tired.
Very friendly staff. Bed was comfortable. Location in city centre is excellent. Breakfast team were friendly and cheerful. Breakfast choice was good. Great that we arrived early and the reception team were able to check us in. Much appreciated.
Stayed in May 2024
Reviewed: 23 May 2024
Katrina
United KingdomThat anyone can access the hotel floors via the lift without needing a card so security is an issue especially when staying alone/with children
Didnt have food, used the bar once and staff were friendly. Good location overall but perfect for the Utilita Arena!
Stayed in April 2024
Reviewed: 23 May 2024
Karen
United KingdomBreakfast was not great, half the food had ran out and we were told they were short staffed 🤷🏻♀️ So you pay the same and get less and its not there fault cos they are short staffed???
The staff who did turn up to work were all lovely 😂
Stayed in March 2024
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