150 South Parade, Matlock, DE4 3NR, United Kingdom
#2 of 8 hotels in Matlock
Guests' ChoiceBased on 406 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.2
Staff
9.7
Value for money
9.1
Free WiFi
8.5
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End of dialog contentReviewed: 1 June 2024
Jo
United KingdomIt not a dislike just didn’t realise how historical the. Property was maybe my own fault at not reading more in depth
The staff could not do more to help. The breakfast were amazing .
Stayed in June 2024
Reviewed: 1 June 2024
David
United KingdomNo staff there on arrival
Quiet, relaxed atmosphere.
Stayed in May 2024
Reviewed: 31 May 2024
Brid
United KingdomNo staff around at night Would have liked extra milk as there was no local grocery shops we had to do without our cuppa!
Hotel located in the heart of Matlock Bath could not have wished for a better location! Easy to find and easy parking right by the hotel. Decor of the hotel was delightful - so quirky and steeped in history! Great staff - very friendly and homely athmosphere.
Stayed in May 2024
Reviewed: 30 May 2024
Alan
United KingdomDidn’t have the full breakfast cos no chef
Come and go as you like
Stayed in May 2024
Reviewed: 29 May 2024
Anne
United KingdomSome staff on site on arrival.
Presentation and atmosphere
Stayed in May 2024
Reviewed: 26 May 2024
Sandra
United KingdomIt was just a shame that their dining room was closed, although we were made aware of this before our trip.
Room was a nice size, 2 nice armchairs and all the bits and pieces you would need for a comfortable stay. Lovely breakfast..
Stayed in May 2024
Reviewed: 25 May 2024
Tracey
United KingdomNothing not to dislike
Loved the fact that the hotel was like stepping back in time
Stayed in March 2024
Reviewed: 23 May 2024
Christopher
United KingdomLack of contact with staff. Staff were only seen at breakfast. Self check-in is impersonal. Breakfasts were chaotic.... but fun! Orders were left night before but not delivered correctly on any of our three days. Music permanently playing was good but didn't match the style of the hotel.
A hotel set in time .... in some respects! It has a lovely ambience. The original Edwardian/Victorian theme runs throughout the rooms and lounge. The breakfast food & drink were very good. The breakfast waitress worked hard and did her very best.
Stayed in May 2024
Reviewed: 22 May 2024
Danielle
United KingdomLoved the vintage room! Very clean and comfortable
Stayed in March 2024
Reviewed: 19 May 2024
Brett
United KingdomNothing to not like we would like to return again at some time
All very nice, comfy and clean
Stayed in May 2024
Reviewed: 18 May 2024
Lorraine
United KingdomQuirky, comfortable. Staff amazing & very friendly
Stayed in May 2024
Reviewed: 16 May 2024
Chris
United KingdomUnfortunately the kitchen was closed in the evening due to work in progress. We knew this before but would have been nice to have a meal on site.
Victorian decor was good, something different, made a nice change. Staff were excellent.
Stayed in May 2024
Reviewed: 14 May 2024
Ron
United KingdomLovely period features and furniture. The cave was amazing.
Stayed in May 2024
Reviewed: 13 May 2024
Joanne
United KingdomPerfect location , right in the heart of everything. Breakfast was superb, staff were really friendly, we had a great weekend and would definitely stay here again
Stayed in May 2024
Reviewed: 11 May 2024
Pauline
United KingdomSteep stairs!
Bed linen excellent, lovely breakfast and staff delightful.
Stayed in May 2024
Reviewed: 7 May 2024
Zhehui
United KingdomIt was self check-in, but I didn't get the code for entrance. I have to wait for some guests to open the door and pick up the key for my room.
Great location and easy to find. The breakfast was splendid and the staff were friendly. The hotel has a vintage look, with decorations from Victorian age.
Stayed in May 2024
Reviewed: 5 May 2024
Arthur
United KingdomThe only small issue that I found was that the toilet didn’t flush very well. Everything else was spot on
It was authentic and not ultra modern. A hark back to the olden days where customer service came first.
Stayed in May 2024
Reviewed: 3 May 2024
Lisa
United KingdomStairs no lifts but the hotel is quirky so not a problem really
The staff were amazing so friendly and couldn’t do enough to help, Amelia on the reception desk was lovely and a pleasure to meet, hotel was in a perfect location us and the room and bed was super comfy
Stayed in May 2024
Reviewed: 2 May 2024
Nicola
United KingdomThe bill to the car haha
So nice and quaint absolutely stunning
Stayed in April 2024
Reviewed: 29 April 2024
Lunn
United KingdomOnly saw staff when you booked in then gone before 6.Nice staff at breakfast
It was right in the centre of matlock.lovely breakfast
Stayed in April 2024
Reviewed: 15 April 2024
Martyn
United KingdomGood freshly cooked breakfast
Stayed in April 2024
Reviewed: 13 April 2024
Magdalena
United KingdomThe perfect ending to a countryside hike. The hotel takes us back to the past. We felt the atmosphere. Tasty breakfast. Very quiet place for relax at late night.
Stayed in April 2024
Reviewed: 11 April 2024
Jenny
United KingdomNothing to dislike.
The decor is rather dated, but this kind of adds to the quirky appeal of this hotel. Bed was beautifully comfortable, crisp, cotton sheets, very clean. The ensuite was very clean too, lovely shower. Filling, really tasty, piping hot breakfast. Friendly staff. Thank you.
Stayed in April 2024
Reviewed: 11 April 2024
Darren
United KingdomLiked it all
Couldn't be more happy, good location near all attractions and pubs, had a great time would stay again
Stayed in April 2024
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