Couple if miner issues that where taken care of properly very satisfied with the outcome

The owner and staff where excellent and try to make you stay the best it could be . The breakfast was excellent too

Stayed in June 2024

There are only two points I could raise as negatives: I experienced slight discomfort because of the protective covers on the mattress — they led to me waking up several times during the night because of overheating. Also, using the shower was tricky — positioning it in a ‘typical’ orientation directly into the tub resulted in water running onto the edge of the bathtub and then onto the floor (there was a significant gap in the shower screen that funnelled water from the tub edge onto the floor!). However, none of these issues would prevent me from staying there again.

The staff were incredibly friendly and made my time there exceptional. The room was spacious, comfortable and clean, and the complementary wi-fi was faultless (although should probably be more secure!). Bedding and towels were all faultlessly clean. The food in the restaurant was exceptional — the staff said they had recently hired a new chef, and I can safely say that they are a credit to the hotel!

Stayed in June 2024

Good location

Stayed in June 2024

Decent Breakfast, rooms clean, central location.

Stayed in June 2024

The placement of toilet and sink

The shower was decent enough.

Stayed in June 2024

The pillows were uncomfortable, so didn't sleep incredibly well. Breakfast was very good as stated, but could have been laid out better.

The hotel is an an excellent location and the room was extremely well presented. I enjoyed the breakfasts and the wi-fi was outstanding.

Stayed in May 2024

The hotel has only just been taken over by Best Western and we couldn't find it because they had no signage up. I understand this, but they could have informed us. They sent several e mails telling us we would be denied entry without identification and never asked for it but, no guidance as to how to get there. Everybody seemed to be finding their feet, to be honest' but it was just a quick stopover and the price was very reasonable for Central Glasgow reflecting the situation.

Our room was small but well appointed and clean. There was free parking outside until 8am when we just got in the car and left.

Stayed in May 2024

Nothing

The room was lovely and comfy and it's only a short walk to the Hunerian museum and art galleries as well as Kelvingrove Park.

Stayed in May 2024

Clean and nice

Stayed in June 2024

Parking. Hotel was selected because it offered parking, but this is very restricted and none was available on our arrival. This should be made clear on their website and Booking.com entry.

The bed was blissfully comfortable - had a great nights sleep. Had an evening meal at the hotel restaurant. Food was simple Italian style but prepared and presented very well.

Stayed in June 2024

Ideal for location ,within walking distance to the secc.

Stayed in June 2024

You get an additional charge that you are not made aware of if you have any of your own snacks in the room and there was no bins provided in the bathroom and the breakfast I paid additional for was very very poor and had to pay more for any sort of hot food when I had already paid for the breakfast

Close to ovo hydro and very comfortable room

Stayed in May 2024

The bathrooms seemed old and were not up to the mark in terms of cleanliness.

The location and size of the room

Stayed in June 2024

All was good

Good location, albeit a fair walk from Glasgow Central Station. Lovely room and a really nice breakfast the next morning.

Stayed in May 2024

Taxi driver didn't recognise hotel name, but new old name. Signage was A4 paper stuck to outside wall, so only very recently changed. Taxi cost £10.40 from Queen Street. Bus (77) were seen next day so that might be better option as walk is around 30 minutes.

Warmly welcomed on arrival. Quick check in. Room nicely decorated and clean.

Stayed in June 2024

Nothing

Comfortable and friendly. Very affordable and good location.

Stayed in May 2024

Couldn’t take takeaways on - was a sign stating would be charged

Clean , location , price per room

Stayed in May 2024

The location was excellent. There were restaurants and other shops close by. Free parking out the back was very convenient.

Stayed in May 2024

Bathroom is quite small, carpeting of the room looked a bit cheap.

Room was spacious, the building was beatiful. West Glasgow is a good place to stay and visit in general.

Stayed in May 2024

Overall a bit expensive, and beds not most comfortable. Big dips in mattress and spring popping.

Staff great, breakfast good.

Stayed in May 2024

Nothing, all suited what I needed!

Just stayed one night but clean, comfortable, friendly staff and in a beautiful bit of town.

Stayed in May 2024

Nothing really, but breakfast was too basic. A bigger choice would have been better but good valu

Nice location, a long walk into the city centre but no noise, nice quiet hotel. Continental breakfast could have had better choices but very good value for money.

Stayed in May 2024

Would have been nice to have a fridge but it was not all that important

Location. Lift to upper level room. Nice restaurant

Stayed in May 2024

Bathrooms need a spruce up . Rooms a bit dowdy

Friendly staff , parking on site worked well , clean rooms , hot and powerful shower , comfortable bed

Stayed in May 2024