Ponteland, Woolsington, Newcastle upon Tyne, NE13 8DJ, United Kingdom
#48 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 4694 hotel reviews
6.7Cleanliness
7.1
Comfort
7.2
Location
8.8
Facilities
6.8
Staff
8.3
Value for money
7.7
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 May 2024
Valerie
United KingdomTo be greeted with "name on reservation " would of been nice to get a hello or good evening. No blackcurrant for drink and a long wait for food.
Proximity to the airport
Stayed in May 2024
Reviewed: 18 May 2024
Anthony
United KingdomNot much.
Excellent location to the airport,actually on site,literally a minute.
Stayed in May 2024
Reviewed: 16 May 2024
Ellen
United KingdomWe had a very short overnight stay so it suited our needs
Perfect location for early flight
Stayed in April 2024
Reviewed: 16 May 2024
Andrew
AustraliaNo air conditioning
Location and excellent breakfast
Stayed in May 2024
Reviewed: 14 May 2024
Vicky
United KingdomThe room was very warm even though we had the window open.
The location to Newcastle Airport. The staff are also very friendly.
Stayed in May 2024
Reviewed: 13 May 2024
Will
United KingdomDirection wasn’t clear which is no fault to the hotel. Very dated
Very close location to the airport. Parking for short trips make it ideal although payed a higher price than what was stated by the hotels FAQs
Stayed in May 2024
Reviewed: 13 May 2024
Lee
United KingdomDecor
Close to airport
Stayed in May 2024
Reviewed: 12 May 2024
George
United KingdomRoom was a bit dated and dirty
Great location and friendly staff
Stayed in May 2024
Reviewed: 12 May 2024
Rachel
United KingdomDistance to airport Airport parking available
Stayed in May 2024
Reviewed: 11 May 2024
Janice
United KingdomDidn't see much left at 4am
Stayed in May 2024
Reviewed: 9 May 2024
Valda
United KingdomUgly outside and parking difficult
Bars were nice room ok
Stayed in April 2024
Reviewed: 8 May 2024
Joanna
United KingdomToo hot! Rooms were hot and not able to open window..no air con. Beds were also very hot. Huge synthetic duvets on each bed. Very dated decor. No bath mat.
Convenient for a funeral we had to attend. Bar prices very cheap! Staff were all very friendly and helpful.
Stayed in May 2024
Reviewed: 6 May 2024
Stephen
United KingdomCheap and clean
Stayed in May 2024
Reviewed: 4 May 2024
Stuart
United KingdomReally budget accommodation
very close to the airport.
Stayed in April 2024
Reviewed: 3 May 2024
Leandra
South AfricaProperty is in need of upgrade, especially the carpets
Close to airport
Stayed in April 2024
Reviewed: 3 May 2024
Mohammed
United KingdomBed was uncomfortable
Location
Stayed in April 2024
Reviewed: 3 May 2024
Eileen
United KingdomVery dated bedrooms
Nearness to airport
Stayed in May 2024
Reviewed: 30 April 2024
Colin
United KingdomDated rooms.
Good price.
Stayed in April 2024
Reviewed: 29 April 2024
Samantha
United KingdomConvenient for airport
Stayed in April 2024
Reviewed: 25 April 2024
John
United KingdomRestaurant closed too early. Had to eat in the bar and struggled to get a seat.
Close to airport. Good value with parking included.
Stayed in March 2024
Reviewed: 24 April 2024
Steven
United KingdomRooms were a bit dated, but nothing to worry about
Perfect location to stay if you have an early flight the next morning. Decent bar, good beer, pool table etc. Short walk over the road in the morning.
Stayed in February 2024
Reviewed: 22 April 2024
Richard
United KingdomCold tap in bathroom needs attention. Would have been easier to operate and turn off with a plumber’s wrench.
Stayed in April 2024
Reviewed: 22 April 2024
Paula
United KingdomWas convenient for early morning flight. Hotel is dated but was clean and comfortable
Stayed in March 2024
Reviewed: 21 April 2024
Ian
United KingdomNeed to be updated
Clean
Stayed in April 2024
Rethymno Town, Greece
Johannesburg, South Africa
Woodland, USA
Lisbon, Portugal
Mount Ābu, India
Tbilisi City, Georgia
Pattaya South, Thailand
Salem, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content