Staircase is narrow but not that bad.

Staff behaviour and the friendliness were amazing. They are very understanding and supportive.

Stayed in May 2024

some damages to some furnitures. could be repaired. the shelves in closet fell. bathroom mirror light didnt work. some things were not to hotel standard. the stairways were super slippery and even worse when wet and being cleaned. no elevators so not for elderlies or those with poor mobility.

cute quaint hotel in an easy accessible location. close to the street train and many restaurants nearby. comfortable beds and clean rooms. nice staff.

Stayed in May 2023

Bed was defective, breakfast a little expensive

good location, uncomplicated, they made a parking spot available for me, close to tram station

Stayed in April 2023

WIFI did not work because too many people were using it. TV did not work. Tiny bathroom. That's it.

Very convenient location, only a few minutes from the Capitol - if you attend a concert or some other event there. Only fifteen minutes by tram from the central train station and the city centre. Very friendly staff, very helpful. Nice breakfast.

Stayed in November 2022

contact with staff difficult

Stayed in July 2022

Disabled fascilities that do not exist. Staff that have a 2 sided personality; nice to begin with and then rude and unfriendly.

Breakfast was tasty and plentiful. Placement of hotel was average.

Stayed in May 2024

The roof or the room wasn't height enough and I hit my head several times

Attention and food

Stayed in April 2024

Huge bedroom and so friendy.

Stayed in April 2024

Everything was fine

Reception team was really nice, the room was cozy and clean Parking inside the hotel is possible

Stayed in October 2023

I’m not sure is good

Good

Stayed in August 2023

read above. wish we could have stayed. price seemed reasonable.

we did not stay here!!!! got to hotel late, due to delayed trains and hotel closed. didnt allow us to check in. A cleaning lady from restaurant (i think) couldnt help us other than to say it was too late. website said different time than what she told us. No one could help us. very dissappointed as i had to sleep on a floor that nite.

Stayed in June 2023

Clean and nice room. Good beds. Helpful reception. Easy to lock in at night.

Stayed in June 2023

Slightly better cleanliness in the bathrooms. It's very loud at night but that's not the fault of the hotel, it's just how this part of Mannheim is.

Location is very convenient and in one of the more lively parts of Mannheim. The staff/owners are genuinely good people. They don't speak much of any English but they make it work and mean well.

Stayed in July 2023

Very minimal room with cheap equipment. The bathroom door handle almost stayed in my hand when trying to open the door. Not very smooth communication with some of the staff. It was also not very nice that the cleaning staff took an empty bottle (with deposit!) in a paper bag on the table assuming it was trash (and not even emptying the trash bin)

Good location and price for my purposes.

Stayed in June 2023

The rooms were modern and clean.

Stayed in May 2023

The room was clean and the staffs were friendly. Very nice stay 😊

Stayed in April 2023

The staff was very helpful. Even when I booked the room at the last minute it was ready just in time.

Stayed in April 2023

We were on the 4th floor but no elevator. 😅

The staff is very friendly and nice! Superb!❤️ The restaurant is also is a big plus.❤️ The room is clean and comfy.🤗

Stayed in March 2023

No complaints from me

The hotel was fairly close to the City Centre and only a bit further to the train station. All within easy walking distance. Nice size room with a comfortable bed and good shower.

Stayed in November 2022

Not many convenient power sockets in the room - an extension cable with several sockets would fix that. The LCD TV was v small, not very visible from 1 bed, and only a few working channels - but who wants to watch anyway?! Parking is probably difficult - I parked 10 mins walk away at the west end of the University Klinik parkplatz - €6 for 24 hours, might be full in the morning.

Hotel Memo is a very handy place to stay if you're visiting an event at Alte Feuerwache. It's also just a 10 minutes walk over the river into the city centre. Also tram lines there too. My room (205) was spacious but spartan with 2 well-separated single beds. There was no traffic noise even with the window open. The bathroom was clean and fully functional, but dated. Wifi worked fine for me - streaming audio.

Stayed in November 2022

There were good rooms, but a distinction happened I think and they gave me a bad low-ceilinged room on the last floor of the hotel!The rooms were not like the pictures on Booking!

Stayed in September 2022

We ended up taking the train and a taxi at the last minute as the hotel does not have parking available, and did not respond to my request through Booking.com when I asked that they recommend a safe public parking lot. So, we decided on public transport and were happy with that decision.

The bed was very comfortable, and the cafe cappucino was lovely.

Stayed in May 2022

All of the above.

The room is very simple. Bathroom toilet wasn’t working properly. Bed had torn bedsheets.

Stayed in April 2022

There are no comments available for this review

Stayed in March 2024