The sitting area in the window with panorama view was the best. Bonus: small kitchen area with sink, microwave and rubbish bins.

Stayed in May 2024

Only Samsung phone can screen share and you can’t access Netflix/streaming without screen sharing on their TVs, which is annoying if you want to watch movie etc.

Looks nice, breakfast was good, perfect location

Stayed in March 2024

Nothing I can think of

It was clean and neat

Stayed in March 2024

There could be more vegan and lactose-free alternatives at breakfast.

The location is amazing. Rooms are very clean, modern, cozy and it wasn't loud at all. Price to quality ration is good enough.

Stayed in March 2024

Amazing location .

Stayed in February 2024

Very good hotel in the centre of Mannheim. Excellent gym and spa facilities.

Stayed in February 2024

Lunch was not that exciting and some of the staff could do with some training. Ones the llates was not clean and once the coffe cup at the coffe station was not cleaned properly

First off all the persone who checked me in i didn't get his name was superb . The way he talked and explained os fanominal . Hotel is to the standard and the stay was pleasant.

Stayed in February 2024

in the room was cold. when i switched aircondition and made temperature condition seperate bad smell. the room number was 567.

Stayed in February 2024

The staff were so kind and accommodating, very well designed rooms and the location was convenient to everything.

Stayed in January 2024

The parking fees, no coffee mashine in the room

The location, the spacious room, the cleanliness

Stayed in February 2024

Nothing - all ok

Lovely hotel, great rooms and great roof top bar.

Stayed in January 2024

We didn’t like that the shower area has glass walls into the bedroom

Staff, location & very clean

Stayed in January 2024

Completely open shower! Might work for couples but won't work for most other groups. Tried something new and funky but it is more of a fail.

breakfast was great. Location central. Rooms are modern and facilities are good

Stayed in January 2024

Nil

Everything

Stayed in January 2024

No dedicated parking… first come first serve with public events

Location & Breakfast

Stayed in December 2023

I stay here often for work and it never disappoints. The rooms are very very clean, spacious and with huge bathrooms, the breakfast is one of the best I have ever had in a hotel and the staff is always attentive. Excellent location right downtown Mannheim.

Stayed in November 2023

Some of the staff at the breakfast service were rude. The space was quite full with guests and it was a challenge finding a table. A large table of 8 was reserved and it seemed unclear if the whole table was reserved or not. I sat down at one end with my toddler who was super hungry and to my surprise, a staff very rudely asked me to leave the table instantly and yelled at me for not seeing the reserved sign. To this I asked for help to find another table and I was told that it was my job to find the table. To my relief another staff member came running to me and apologised for the misunderstanding and found a table for me. That other staff was still yelling. This was very upsetting given that the hotel was superb and also the food on offer was really great. That table was unoccupied for the next 45 mins!

The Location of the hotel is very central and was perfect for us. We were within two minutes of walking distance from the Christmas market and all prominent shopping places and restaurants. Also, the hotel design and ambience were fantastic. Very roomy, filled with light and lots of facilities. Our room was exactly like the images; it was spotless, super spacious, and modern. We were extremely happy with the room. The breakfast was also delicious; there was a lot on offer, including a hot breakfast prepared on order, which I always loved.

Stayed in December 2023

Only point is the non existent privacy in the bathroom. There are solutions we’ve seen in many other properties that have only glass between bathroom and hotel room.

Pretty much everything. We always stay there when in the area. Staff/Hotel always great. Very clean. Direct access from the garage to the hotel.

Stayed in November 2023

Great location, good food, nice staff Nice hotel

Stayed in November 2023

Therr is nothing to dislike. Hence I think the breakfast can be more updated like some vegan option if could be by the price.

Location . It is in the center all attraction,shopping mall and restaurants are just walkable distance. Great supportinh staffs.

Stayed in November 2023

Beautiful design, Comfortable,clean, perfect location, really nice and friendly staff, we really enjoyed our staying there!!!!!!

Stayed in October 2023

Amazing

Stayed in October 2023

Nothing

Nice staff

Stayed in October 2023

The shower in the room has no curtain

The gentlemen at the reception were more than excellent, especially Mr. Benz and Mr. Dimitri

Stayed in October 2023