Address Beach Resort Fujairah, Sharm, Fujairah, Al Aqah, United Arab Emirates
#1 of 11 hotels in Al Aqah
Guests' ChoiceBased on 1801 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.2
Facilities
9.2
Staff
9.2
Value for money
8.5
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 2, 2024
Tarique
United Arab EmiratesWhile my stay was pleasant overall, there were a few areas that could be improved. The check-in process was lengthy, and I had to repeatedly follow up for my room upgrade. Additionally, the initial room offered had an undesirable view of the mountain and resort entrance driveway. Although the upgrade was eventually provided, the delay and lack of communication were frustrating. Furthermore, I encountered challenges with the lighting touch panel in the room, particularly next to the bedside, which was inconvenient and the shower temperature from the overhead shower was inconsistant. These issues, though minor, impacted the overall experience.
During my stay, I particularly enjoyed the exceptional service from the staff. David at the front desk was confident and helpful, ensuring a smooth check-in and assisting with a room upgrade. The room itself was clean and cozy, with stunning views of the pool, ocean, and mountains. The poolside experience was a highlight, with Ahmed, Omar, and Sivanna providing attentive and knowledgeable service. Their attention to detail and proactive approach made my time by the pool truly relaxing. Overall, the staff's professionalism and the beautiful setting made my stay very enjoyable.
Stayed in June 2024
Reviewed: May 30, 2024
Daniel
United Arab EmiratesWe got called in the afternoon, both on the phone and the door ring at the same time, asking if we were needing anything. Good customer service practice but woke us up from that power nap after a few mojitos on the pool.
Despite the pictures from Fujairah, the resort beach is great, clear and clean water. The facilities are great both in the beach (sunbeds and umbrella) and on the several pools. Nice staff offering chilled water every 20 or so. The pool bar staff is also a great team. Breakfast was delicious, high five to the team working on the poached eggs & smoked salmon station, delicious food: good variety and fast service. The seafood restaurant: food was ok, service was great. The room was clean, spacious, with nice bathroom. Frontdesk team was always smiling faces, very approachable.
Stayed in May 2024
Reviewed: May 28, 2024
Daniel
United Arab EmiratesNothing.
The location, well-maintained, luxurious, and aesthetic design.
Stayed in May 2024
Reviewed: May 24, 2024
Wahid
United Arab EmiratesF&B. I ordered Room Service. Club sandwich. It wasn't seasoned with any salt. Neither were the chips. Speaking of salt, they didn't bring any salt and pepper shakers with the meal. The breakfast buffet was at the best average. It certainly wasn't as good as what I thought it would be.
The service and staff. Absolutely top-notch. From the check-in staff to the rest of the waiters, bell boys, etc. Always friendly, cheerful, and polite. Definitely the highlight.
Stayed in May 2024
Reviewed: May 23, 2024
Chetan
United Arab EmiratesThe only problem is food, food was not as Address Hotels, so need improvement.
Property is good, clean and a lot more to do. The only problem is food, food was not as Address Hotels, so need improvement.
Stayed in May 2024
Reviewed: May 17, 2024
Andrei
United Arab EmiratesIncredible staycation. Loved every detail about the property. Very attentive housekeeping with Ishara and team taking care of the room, helpful Front Desk and great F&B team. Salia is superb: first class hospitality by Abdul and Evgeniy.
Stayed in May 2024
Reviewed: May 14, 2024
Salina
United KingdomOur only dislikes are that not all the plug sockets work in the room or lobby (only realised when I had a meeting to attend and my battery was almost dead!) And the water temperature fluctuating was quite a challenge.! Lastly a nice to have would be perhaps some coverage for the car park?
From the moment we arrived until we left, we couldn't have been looked after better. Super informative, the attention to detail was almost magical! Valet parking crew, the reception team for the high floor, and extending our check out, the spa, the restaurant, both the buffet and al a carte were amazing. Big shout out to Abdul in Salia for making the night special and to Abdul in the main restaurant for our breakfast arrangement. Thank you all, we will return!
Stayed in May 2024
Reviewed: May 12, 2024
Narmina
AzerbaijanAbsolutely nothing
Property is amazing , buffet variety and taste is 10/10 , all staff are super friendly! Service was amazing
Stayed in May 2024
Reviewed: May 12, 2024
Komolkhon
United Arab EmiratesLocation and there's room for an improvement for service
We had 2 rooms we enjoyed the great location and the amenities
Stayed in May 2024
Reviewed: May 12, 2024
Dalia
United Arab EmiratesNothing absolutely nothing
My family and I recently had the pleasure of staying at The Address Fujairah, and it was truly an exceptional experience. From the moment we arrived, we were greeted by a warm welcome from Tilini at the front desk, who efficiently checked us in. Abdulla, who graciously assisted us with our luggage and escorted us to our room. Throughout our stay, the staff went above and beyond to ensure our comfort and satisfaction. Ahmad, the friendly Egyptian gentleman by the pool, was incredibly attentive, ensuring we stayed hydrated and offering exceptional hospitality. Also, I can't forget to mention Ajay, the waiter at the pool bar, who served us with a smile. Saroj, our housekeeping attendant, meticulously maintained our room, even going as far as to create a special bedroom setup that exceeded our expectations. Not to be overlooked are the wonderful ladies in the kids' playroom, whose names I unfortunately didn't catch. They were incredibly caring and attentive towards my son, making his stay truly enjoyable. Special mentions also go Intisar for her professionalism during our check-out process. Overall, our staycation at The Address Fujairah was nothing short of magical. Every member of the staff exuded hospitality, ensuring that our every need was met. This has undoubtedly been one of the best stay experiences we've ever had, and we can't wait to return.
Stayed in May 2024
Reviewed: April 30, 2024
Wissam
United Arab EmiratesAlmost nothing
Location
Stayed in April 2024
Reviewed: April 30, 2024
Georgy
United KingdomThe dining facilities are not equipped to have the hotel at full capacity. The last three days we spent at the hotel coincided with the end of Ramadan. It was carnage in the dining hall. Not a lot of dining options on top of it.
The hotel was reasonably priced. The staff tried very hard to do their best, being stretched thin by the management/owners
Stayed in April 2024
Reviewed: April 23, 2024
Farah
United Arab EmiratesOn busy days, the staff cannot keep up at breakfast.. unexpected for an address hotel
Beautiful location, amazing scenery. Rich breakfast.. good food during the day at the restaurants, . Family activities available at the beach
Stayed in April 2024
Reviewed: April 19, 2024
Tarek
Saudi ArabiaNothing
I love the interiors of the rooms - blended white and blue is very refreshing
Stayed in April 2024
Reviewed: April 15, 2024
Chloe
United KingdomNothing
The views
Stayed in March 2024
Reviewed: April 14, 2024
Ahmed
United Arab EmiratesEverything was amazing
Stayed in April 2024
Reviewed: April 14, 2024
Mohamed
United Arab Emiratescouldn't ask for more
Everything
Stayed in April 2024
Reviewed: April 13, 2024
Melania
United Arab EmiratesNothing
Very clean and the personal very nice . Nice views also .
Stayed in April 2024
Reviewed: April 10, 2024
Roger
FranceOverall service is not up to expectation. Smiles are forgotten on many occasions.
Great housekeeping- very attentive to details. Very helpful check in desk agent Intissar.
Stayed in April 2024
Reviewed: April 8, 2024
Hadi
United Arab EmiratesThe receptionist Thilini was very very very nice and professional which made my vacation worthy for providing best option
Stayed in April 2024
Reviewed: April 1, 2024
Sean
United Arab EmiratesI tried to make certain arrangements by email in advance but the online team were not very responsive. The staff at the hotel sorted it out.
The hotel facilities were excellent and the staff on the ground very accommodating.
Stayed in March 2024
Reviewed: March 28, 2024
Rasha
EgyptNothing
Everything was outstanding and mostly how everyone in the resort is greeting me at every venue
Stayed in March 2024
Reviewed: March 15, 2024
Inès
United Arab EmiratesThe food… So so so disappointed by the Iftar buffet We barely ate…
The location, the amenities, the view and the room
Stayed in March 2024
Reviewed: March 10, 2024
Alexandra
United Arab EmiratesWe loved it all to be fair. What could be added is a bit variety for dinners and a bit more activities for little ones. Kids club is there but would be amazing to have a few activities to keep little ones busy
We absolutely loved the vibe, the rooms, how tidy and comfy the rooms/ beds/ infrastructure is! Friendly staff! Proper heated pools which is huge for Dubai winters! Breakfasts , dinners were delicious! Lovely kids playground outside. Everything is compact and great for families!
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content