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Linh الولايات المتحدة الأمريكية

clean, friendly staff and great location

Megan هونج كونج

pool size was great with many available beds, tables and sunbrellas, clean toilets and showers nearby, toys and rubber floats were available! staff we always nearby and very tentive and personal, they knew what we had done on most days and asked how it had been. We did jet skii-ing while we were there and a cooking class which was so fun! the cleaners came twice a day which was a nice little touch. we were very happy with our stay, would reccomend to anyone not looking to do much travelling during their stay!

Erik كوريا الجنوبية

The spa was outstanding. Getting massage next to the sea while hearing the waves rolling in just next to you - too good! The massage therapists were great - when one of us had a headache one day, they immediately picked up on it and offered a specialized massage. The other staff of the spa were also top-notch and made sure me and my partner could use one of the sauna/jacuzzi facilities by ourselves. The spa gets a clear 10/10. Pool and beach are very nice and relaxing areas. As for the gym, the equipment was okay; staff great; location and view fantastic. The room we stayed did not feel brand new, but everything was in good shape. Comfortable bed and seating. Decent desk for doing some work. Good shower. There was some miscommunication (our fault) when we ordered room service one time, but the staff very gracefully let us get away with our mistake of ordering four pastas instead of one. :) Breakfast buffet was tasty and with a good selection. We tended to eat the western dishes, but there were also Vietnamese/Korean-style. It was very pleasant to have breakfast outdoors next to the pool. We had also asked the hotel to organise our transfer to the airport, and this was handled very smoothly without feeling too expensive. Normally this would have been a major headache for me, but now we were able to relax completely during our last day. Since we had to check-out before breakfast due to an early flight, the hotel also had prepared a good take-away breakfast for us. Although the hotel is on the expensive side, I went away thinking it was definitely worth it. The staff treated us beyond well, and we enjoyed three extremely relaxing days.

Chris أستراليا

Fantastic hotel, wonderful professional staff looking after the guests, the hotel has a very high end feel about it.

Monica المملكة المتحدة

The Empyrean Hotel is honestly so beautiful! It is situated right near the beach (4 mins walk) and there are so many restaurants nearby! I booked this accommodation very last minute and I am so grateful that Julia was able to accommodate! Julia and her co-hosts are friendly, not the most responsive, but they try their best.

roman أوزباكستان

The room is clean, the balcony is large and has a beautiful view of the city at night. I like this room.

Mary أستراليا

Everything is very new and clean. Room was very spacious and the decor was modern and beautiful. Loved our bathroom and the view of the beach which they kindly upgraded us to. Every team member always greeted us and was always so helpful and polite, the service was exceptional. The buffet breakfast was also great! We enjoyed the free yoga class as well. We have been to Melia in Ho Tram and must say the Gran Melia is next level, really enjoyed our stay here.

Sharyn أستراليا

breakfast was fantastic, lots of different food to suit everyone's taste. comfy beds staff very helpful and spoke good English cleaners do a fantastic job

Ananda ليتوانيا

Amazing value for your money. The hotel is super clean, has great breakfast and wonderful staff. Especially Phung has been incredibly helpful and provided exceptional service. Would love to come back.