7200 West Broad Street, Richmond, VA 23294, United States
#47 of 74 hotels in Richmond
Guests' ChoiceBased on 72 hotel reviews
7.5Cleanliness
7.9
Comfort
8.0
Location
8.7
Facilities
7.9
Staff
8.5
Value for money
8.0
Free WiFi
10.0
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Showing 1 – 25
Reviewed: 27 May 2024
Rosa
United StatesThe bed spreads had stains on them. The toilet stopped up. The bathroom could have been cleaner. Overall I would stay again but cleaner bedspreads
Customer was awesome
Stayed in May 2024
Reviewed: 31 December 2023
John
United StatesI have stayed there multiple times , & it is constantly being improved .
Stayed in December 2023
Reviewed: 30 May 2024
Aruwaje
Nigeria1. The room is clean once in seven days, pose a lot of health hazard. 2. Booking was with breakfast, but no breakfast was provided, claiming it was booking .com factors 3. No pressing iron table in the room 4. Open carboard, which is outdated 5. No room coffee and kettle service
Locationservices internet and environment neatness very okay
Stayed in May 2024
Reviewed: 27 May 2024
Qianqian
United StatesWonderful customer service by front desk. Decent rooms and quiet placew to stay with family
Stayed in May 2024
Reviewed: 27 May 2024
Faizul
United StatesVery dirty, with rotten smell.
We had a place to stay.
Stayed in May 2024
Reviewed: 27 May 2024
Shelba
United StatesThis place is FILTHY, reeks of cigarette smoke, burn holes on 20 yr old spreads
The ONLY good thing; water pressure and hot water
Stayed in May 2024
Reviewed: 20 May 2024
Charity
United StatesIt was dirty and need cleaning.
It was a place to sleep.
Stayed in May 2024
Reviewed: 14 May 2024
Ian
United KingdomAbsolutely disgusting. Should be shut down and needs fumigation due to the bed bugs Wouldn't let my dog stay in this place. Filthy!
Nothing at all.
Stayed in May 2024
Reviewed: 7 May 2024
John
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 6 May 2024
Steffie
United KingdomWhat an absolutely gross place. I cannot get my head around where the positive reviews came from: this place is absolutely run down and filthy. First impression of the room is the rank smell; then the dirty carpet, crusty unclean windows, ripped chair and damaged nightstands.. I genuinely considered sleeping in my car. On top of all this: they advertise breakfast, but offer nothing.
Honestly? Nothing.
Stayed in May 2024
Reviewed: 28 April 2024
George
Abkhazia, GeorgiaEncountered some issues with our reservation upon arrival, but the staff resolved it efficiently. The cleanliness and safety measures in place are well maintained, made us feel secure during our stay.
Stayed in April 2024
Reviewed: 28 April 2024
Corey
United StatesThe overall experience was good and justified the price.
Stayed in April 2024
Reviewed: 23 April 2024
Shields
United StatesGood rooms
Stayed in April 2024
Reviewed: 23 April 2024
Dirk-hans
GermanyGood rooms
Stayed in April 2024
Reviewed: 18 April 2024
Frances
United StatesClean rooms and easy check in
Stayed in April 2024
Reviewed: 18 April 2024
Wilmar
United Statesfriendly staff and good service by them. Clean rooms.
Stayed in April 2024
Reviewed: 14 April 2024
Ben
United StatesLively place
Stayed in April 2024
Reviewed: 14 April 2024
James
IrelandQuiet, Spacious and comfortable room. Friendly Staff.
Stayed in April 2024
Reviewed: 14 April 2024
Mykhailo
United StatesEverything. This is a very very very bad experience. I even didn't stay there longer than 2 minutes. Very very dirty place. Blankets with holes from cigarettes smell very bed. Walls dirty. Disgusting place. I returned back to the desk in 2 minutes and they even not return my money. Please don't waste your time and money on this.
Stayed in April 2024
Reviewed: 13 April 2024
Jacqueline
United StatesNice quiet place and good stay. Friendly staff.
Stayed in April 2024
Reviewed: 12 April 2024
Priscilla
United StatesThe place is filthy, mold on bathroom curtain and looks like the place haven't been cleaned in a while.
No breakfast available just coffee
Stayed in April 2024
Reviewed: 7 April 2024
Kavon
United StatesNice location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice.
Stayed in April 2024
Reviewed: 7 April 2024
Chen
ChinaEasy Check in procedure. The staff at reception were very helpful and and accommodating and the rooms were spacious and comfortable. We would recommend this hotel for its location,
Stayed in April 2024
Reviewed: 5 April 2024
Kavon
United StatesBest value and best location for a charming stay in richmond.
Stayed in April 2024
Showing 1 – 25
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