3100 Olentangy River Road, Columbus, OH 43202, United States
#34 of 153 hotels in Columbus
Guests' ChoiceBased on 185 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
8.8
Facilities
9.0
Staff
9.1
Value for money
8.2
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End of dialog contentReviewed: 22 May 2024
Birt
United StatesN/A
The size of the room, the cleanliness of the room, and the comfortable bed
Stayed in May 2024
Reviewed: 1 May 2024
Yadira
United StatesVery clean and comfortable the breakfast very good
Stayed in April 2024
Reviewed: 29 April 2024
Spencer
United StatesNo complaints at all
Excellent place to stay! Very clean, comfortable and quiet rooms with a very helpful staff. This was the best hotel experience we’ve ever had
Stayed in April 2024
Reviewed: 19 April 2024
Ana
BrazilNothing
The hotel is very clean and the amenities are great. The towels are big and The bem is great.
Stayed in April 2024
Reviewed: 1 April 2024
Dana
United StatesThe only observation, not even a complaint. Was that you walk through the area where conferences are held to get to the pool. This would be awkward if a conference was happening. Luckily one was not happening during our stay.
The breakfast waffles were delicious. The pool was small but nice. Overall, the hotel was very clean and smelled amazing. Excellent front desk staff and easy parking. The room was large.
Stayed in March 2024
Reviewed: 29 March 2024
Magdalena
United StatesExcellent staff! Excellent hotel. Will definitely stay here again.
Stayed in March 2024
Reviewed: 20 March 2024
Odei
United KingdomThe staff who checked us in was saying we were not on the system I panicked but the manager sorted it out
The clean environment And Morden facilities
Stayed in March 2024
Reviewed: 17 March 2024
Annalyn
United StatesFridge last for 2hrs only instead of Continuous No microwave to heat up food No WiFi
Cleanliness Politeness of staff
Stayed in March 2024
Reviewed: 1 February 2024
Patrouious
United StatesBreakfast felt a little overpriced. Other than that, nothing really, I didn't like. Internet does cost an extra charge unless you have a Bonvoy number or unless you use Booking.com or Experian. If you are going to stay here I recommend getting a Bonvoy membership because they will ask for that to help avoid some of the extra charges.
The rooms were clean, the staff were amazing. The staff hotel is absolutely amazing overall, you are walking distance to many local restaurants. You are also close by Ohio State University, if you are visiting family at the University and were to go to an OSU football game, the football stadium is close enough to walk to! There is an ATM at the hotel some of the hotels I been in Columbus did not have that. Breakfast just be aware it is about an extra $15.00. Also, another thing to be aware of The Residence Inn is right next door in the same building on the right so it may seem confusing but other than that everything was great.
Stayed in January 2024
Reviewed: 27 January 2024
Hulson
United StatesNone
Outstanding hotel, will stay there again
Stayed in December 2023
Reviewed: 18 December 2023
Jessica
United StatesThe location was the only thing for me because it is more downtown and when we come to Columbus it is to go to the Polaris mall. It is only about 15 minutes away though. There isn't really anything to do around the hotel.
The breakfast was really good with a lot of choices and even bacon! The hotel was very clean. The check in and out process was extremely easy.
Stayed in December 2023
Reviewed: 18 December 2023
April
United StatesNothing.
Breakfast was excellent!
Stayed in December 2023
Reviewed: 5 November 2023
Samantha
United StatesWith the room we were first assigned, the TV did not work. Maintenance staff tried to fix the problem, however they were unable to fix it. We were moved to another room promptly.
Liked that the room was clean and comfortable.
Stayed in October 2023
Reviewed: 7 August 2023
Andy
United StatesWaited in line for a drink at the bar for over 25 minutes before we finally left.
Clean and crisp.
Stayed in August 2023
Reviewed: 31 July 2023
Millikan
United StatesThe cleanliness and the staff was kid and accommodating. Rooms were spacious and clean
Stayed in July 2023
Reviewed: 26 June 2023
Sharon
United StatesDifficult to find parking space.
Convenient to my destination. Clean and well staffed. Good amenities.
Stayed in June 2023
Reviewed: 25 May 2023
Martha
United StatesPool could have stayed opened a bit later like 11pm
Everything was wonderful. I wish I had time to get in the pool but didn’t. The outside sitting area was marvelous.
Stayed in May 2023
Reviewed: 18 May 2023
Tricia
United StatesClean, updated, friendly staff.
Stayed in May 2023
Reviewed: 10 April 2023
Dominique
United StatesStaff was awesome! Treated us like family very welcoming. Big thanks to Yorde
Stayed in April 2023
Reviewed: 15 March 2023
Christy
United StatesLong walk to the room but I asked for quiet area. There was a wrestling tournament and hotel busy. There were still a lot of slamming doors but not too bad. Also a little miscommunication with housekeeping but management satisfied my complaints
Everyone friendly Everything clean Bedding very comfortable
Stayed in March 2023
Reviewed: 6 March 2023
Molly
United StatesThe hotel was spotless and in a great location relative to OSU campus
Stayed in March 2023
Reviewed: 23 February 2023
Jennifer
United Statesno food or restaurants near by
location and nice rooms
Stayed in February 2023
Reviewed: 23 February 2023
Sheila
United Statesn/a
clean and gorgeous
Stayed in February 2023
Reviewed: 20 February 2023
Angela
United StatesNo complaints
Very nice stay. Clean hotel and very friendly staff.
Stayed in February 2023
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