620 North High Street, Columbus, OH 43215, United States
#16 of 153 hotels in Columbus
Guests' ChoiceBased on 83 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
9.1
Staff
9.3
Value for money
8.0
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End of dialog contentReviewed: 22 March 2024
Jodi
United StatesLocation! Breakfast/coffee bar, decor, service
Stayed in March 2024
Reviewed: 5 February 2024
Arianne
United StatesStaff is always lovely. My room faced high street which was much much better than facing the highway. The last time I faced the highway and there was road work- it was truly terrible. I love having breakfast in the lobby bar- nice selection.
Stayed in February 2024
Reviewed: 13 October 2023
Scott
United StatesView of the interstate.
Location. New construction.
Stayed in September 2023
Reviewed: 15 July 2023
Kirk
United StatesThe staff were wonderful - friendly, accommodating, knowledgeable. Beautiful, comfortable room. Great location.
Stayed in July 2023
Reviewed: 29 May 2023
Geeta
United StatesNone
Staff very helpful, answered questions Felt like family
Stayed in May 2023
Reviewed: 6 May 2023
Mark
United StatesFront desk staff (multiple) were delightful.
Stayed in April 2023
Reviewed: 23 April 2023
Jeffrey
United Stateslocation is right in the heart of High St. Upscale facility, very elegant.
Stayed in April 2023
Reviewed: 13 March 2023
Joseph
United StatesStaff friendliness and courtesy. the location. the amenities. the art. the experience.
Everything! it’s the best hotel experience we ever had!
Stayed in March 2023
Reviewed: 9 March 2023
Linda
United StatesI forget how much hotel prices have gone up since Covid!!
The location was within walking distance of my daughter. I felt safe and the staff was helpful when I had questions. Breakfast and the latte was good.
Stayed in March 2023
Reviewed: 20 February 2023
Eefje
United StatesThere was nothing we did not like
Room, ambience, entertainment were great! The restaurant was fantastic!
Stayed in February 2023
Reviewed: 13 June 2022
Gregory
United Statesnothing
everything
Stayed in May 2022
Reviewed: 6 June 2022
Orange
United StatesComplimentary coffee token which was nice to have as someone who can’t function without her morning coffee.
Stayed in June 2022
Reviewed: 16 May 2022
Mary
United StatesThe staff is outstanding.
Stayed in May 2022
Reviewed: 9 January 2022
Jeffrey
United StatesPoor valet service and security at 11:30 PM on a Saturday night.. just unacceptable
Beautiful property convenient location
Stayed in January 2022
Reviewed: 6 December 2021
Manon
United StatesWe ate at the restaurant - the food was amazing! The menu was unique and more than we expected.
Stayed in November 2021
Reviewed: 18 October 2021
Mannikka
United StatesThe beds were small and the closet took up a lot of room.
The breakfast was fantastic. I got the overnight oats and hardboiled egg. The service was quick and the ambiance was so comfortable. Our flight got in 3 hours before check in time and we were still able to get into our room early. The staff was really accommodating.
Stayed in October 2021
Reviewed: 12 August 2021
Robin
United StatesNothing
The courtesy of the staff
Stayed in August 2021
Reviewed: 10 June 2021
David
United StatesSnacks and drinks at the mini bar in room were a little on the pricey side.
David B was very knowledgeable and made us fantastic cocktails. We called the front desk around midnight to ask about a microwave as we didn’t have one and they brought one to our room within 5 minutes.
Stayed in June 2021
Reviewed: 14 October 2023
Robert
United StatesWay overpriced for the property
Location and staff
Stayed in October 2023
Reviewed: 17 July 2023
Wilson
United StatesThe room was less clean then you would think for the price you are paying. There were pubic hairs and such on the floor of the shower. The staff were great but the facilities were not quite up to what I had been expecting.
The staff was friendly and very helpful and the location was great for a quick weekend getaway.
Stayed in July 2023
Reviewed: 12 March 2023
Lindsay
United StatesHowever, for a place of this price and reputation, I expected the room to be cleaner. It smelled of we*d from someone smoking in a nearby room, and the shower, floors, and countertop felt grimy. The towels smelled musty, and the duvet underneath the coverlet was yellowed. Overall the cleanliness was only a 7/10 and for a place this “nice” I want to feel at home, where it’s safe to put my feet on the floor and head on my pillow. Additionally, you can hear EVERY single noise from inside and outside the hotel from your room. So my sleep was disrupted by rowdy guests and room service at all hours.
The property was in an amazing location and more upscale compared to nearby hotels. There is also a parking garage nearby, or valet available. The lobby is beautiful and has a great bar. Additionally, the service/staff was incredibly welcoming. Plus, Malin + Goetz soap?! A win for sure!!!
Stayed in March 2023
Reviewed: 12 September 2022
Jacqueline
United StatesStaff, facility amenities, parking. Dark and kind of unkept looking. From desk staff were really bad. Ho-hum attitude, no warm welcome, they weren’t even smiling. They were training someone new, and made we wait at checking until they were finished talking.
Not much. Location was good that’s.
Stayed in September 2022
Reviewed: 11 August 2022
Anna
United StatesTerrible food. No vegan options and few vegetarian. Not even a veggie burger.
Friendly people, comfortable beds, clean, decent fitness area
Stayed in August 2022
Reviewed: 10 January 2022
Gabriel
United StatesTemperature control in SPA
N/A
Stayed in January 2022
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