104-04 Ditmars Blvd, Queens, NY 11369, United States
#49 of 81 hotels in Queens
Guests' ChoiceBased on 1307 hotel reviews
7.3Cleanliness
7.8
Comfort
8.0
Location
8.4
Facilities
7.5
Staff
7.9
Value for money
7.1
Free WiFi
7.8
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End of dialog contentReviewed: 22 September 2023
James
United StatesFurnishings a bit dated and worn Desks, cabinets & drawers
Proximity to LGA
Stayed in September 2023
Reviewed: 4 September 2023
Claire
United KingdomThe decor is a bit dated.
Easy walk to the Mets and the US Open (they also run a free shuttle bus to the tennis).
Stayed in September 2023
Reviewed: 3 September 2023
Dawn
United StatesNo complaints. The room was large, comfortable, and clean. The bathroom was a little outdated but it was clean and good sized and we had plenty of clean towels. Stayed 3 nights and the maid service was great.
Travelled with my family to Queens to attend the US Open. So close to the tournament and the hotel provides a free shuttle to and from the tennis tournament as well as LaGuardia Airport. The Plaza has a nice breakfast available in the morning as well as a nice little bar/restaurant where you can have a cocktail and a meal after a long day at the tournament.
Stayed in September 2023
Reviewed: 1 September 2023
Madelyn
United StatesPaying for breakfast. No complimentary coffee.
Shuttle to the airport and the US open.
Stayed in August 2023
Reviewed: 23 August 2023
Caio
United StatesThe front desk staff is not very friendly. The restaurant staff was great however.
Location close to LGA
Stayed in July 2023
Reviewed: 22 August 2023
Autumn
United StatesThe food was very slow for room service and was just ok tasting.
The location is ideal for an early morning flight out of LGA. The room was very clean and comfortable.
Stayed in July 2023
Reviewed: 21 August 2023
Kasey
IndiaAt checkin, no one told be about the pool or the wristbands or anything. No one offered to help me get all my stuff (single mom traveling with baby) onto a cart or lend a hand. In fact, one man even told me to move my stuff out of the way but didn't offer to help. No robe or slippers in the rooms. The ac was super loud. No bathtub.
Shuttle driver Anthony was so helpful and friendly and professional! Give that man a raise! He totally redeemed my stay for me and is the only reason I'm not giving this place a 3 or 4 rating. The woman at the front desk when I checked out was great too. It was about 4am on Sunday but I don't remember her name unfortunately. Super close to the airport but quiet in the rooms except for the loud ac.
Stayed in August 2023
Reviewed: 21 August 2023
Alice
KenyaThe bathtub was blocked and the door housing the furnace was broken
The hotel was decent and clean. The environment was safe
Stayed in August 2023
Reviewed: 17 August 2023
Odelia
United StatesI was disappointed because when I called housekeeping, I didn’t receive anything, and when I went downstairs to the front desk, was told I would get it, and never did
The facility itself was ok
Stayed in June 2023
Reviewed: 14 August 2023
Sherece
United StatesIt was clean. I had a joined room. Unfortunately one room heat and hot water and tv wouldn’t work while other
Stayed in August 2023
Reviewed: 14 August 2023
Ralph
United StatesThe cleaners never cleaned room looked right at me across the hall when i left and still didn’t clean. Also one maid watch me come out room left my key wouldn’t open it for me had to go downstairs to get another key she was looking right at me cone out.
Nice
Stayed in August 2023
Reviewed: 9 August 2023
Melanie
Canadathe carpet in the room and the lightness
it's close to the airport and the staff was very kind and helpful
Stayed in August 2023
Reviewed: 9 August 2023
Ramy
QatarThe front desk assistant was rude, also there is no bull man that mean if you are there with your family say welcome to the back pain, we was 4 persons with 4 big bags and 4 carry on bags it was hell coz I have back problems, no water at the room no mini bar items,
It’s was so close to LGA airport, I reserved room at the hotel coz my flight was cancelled at last minute,
Stayed in August 2023
Reviewed: 7 August 2023
Agnieszka
United KingdomNot welcoming staff, did not explain anything when asking questions did not really get the answer! Not clean still crumbs on the floor and confetti from guests before!
Never had breakfast flight was early morning!
Stayed in August 2023
Reviewed: 6 August 2023
Cara
CanadaThe price of hotels and bars/restaurants in hotels are outrageous.
Free airport shuttle from LGA, and there was a pool and hot tub.
Stayed in August 2023
Reviewed: 25 July 2023
Edward
United StatesThe property is obviously dated but is clean and in good repair.
Location and shuttle to airport. Clean and maintained. Somewhat dated
Stayed in July 2023
Reviewed: 23 July 2023
Seau
American SamoaTour around the city and entertainment.
Hotel location and lunch.
Stayed in July 2023
Reviewed: 1 July 2023
Angela
United StatesRestaurant was basically room service to your table. Skip it and go elsewhere
Hotels was in a nice part of town. Felt very safe.
Stayed in May 2023
Reviewed: 26 June 2023
Jacqueline
United StatesPool extremely cold, tv kept acting up, outlets in bathroom didn’t work, blow dryer didn’t work.
Clean, facility’s weren’t crowded at all, on-site restaurants were good, staff very friendly.
Stayed in June 2023
Reviewed: 23 June 2023
Dub
United StatesThe in-house restaurant was expensive
The facilities were nice.
Stayed in June 2023
Reviewed: 19 June 2023
Tracey
United StatesPricey and could have been a little cleaner in the room. Dirt in corners of bathroom
Stayed in June 2023
Reviewed: 18 June 2023
Neil
United StatesNo outlets by the nightstands. Could have used more towels, and maybe a second waste basket.
Professional and friendly staff, especially in the bar/food area. The shuttle drivers were excellent. The 4 AM shuttle was much appreciated and needed.
Stayed in June 2023
Reviewed: 10 June 2023
Raymond
United StatesYou have to hunt down coffee for your room because they clean upon request.
Located directly across from LaGuardia with two busses to the train and a walk over to LaGuardia to catch the M60 to Harlem.
Stayed in June 2023
Reviewed: 3 June 2023
Elaine
United Statesthe air conditioning unit motor was so loud that I didn’t get a restful sleep. the humming was very annoying.
this is a recently renovated property. however, they need to finish by getting better furniture in the rooms. night table, desk and bureau looked mixed match. perhaps in 6 months to a year the furnishings will be better
Stayed in June 2023
Reviewed: 30 May 2023
Latisha
United Statesthe only thing that aggravated me is that the volume on the tv did not work even though they have a garage 30 dollars a day is a bit much but I guess they gotta get money outta people all the way round
that it was convenient and in a good location to everywhere I needed to get to
Stayed in May 2023
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