402 North High Street, Columbus, OH 43215, United States
#3 of 121 hotels in Columbus
Guests' ChoiceBased on 448 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.2
Staff
9.2
Value for money
8.2
Free WiFi
9.3
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End of dialog contentReviewed: 6 June 2024
Trina
United StatesClose to our event and our room was clean and comfortable
Stayed in June 2024
Reviewed: 28 May 2024
David
United StatesThe decore of the lobby and the best restaurant is souless. If you're going to go with modern, your need to add human touches, like coffee table books, or something eccentric. You've got a great staff, let its personality shine.
The rooms were newly renovated, excellent bathrooms, good lighting and updated appliances like the wide screen TV, the wireless digital charger, the cuisinart coffee maker. We also like to choose preferences for location of the room and the type of bed. Also housekeeping was excellent.
Stayed in May 2024
Reviewed: 28 May 2024
Hobson
United StatesIt was easy to get lost inside.
Beautiful hotel with lovely artwork on display.
Stayed in May 2024
Reviewed: 20 May 2024
Thomas
United StatesConvenient to restaurants and entertainment venues. Hotel was clean and very friendly and helpful staff.
Stayed in May 2024
Reviewed: 16 May 2024
Britni
United StatesNot letting your guest know which tower to check in at
How big and nice it was
Stayed in May 2024
Reviewed: 14 May 2024
Melanie
United StatesLarge property with many amenities. Parking was a breeze. Hotel held luggage all day for us.
Stayed in May 2024
Reviewed: 8 May 2024
Paul
United StatesMore diverse meals
Valet was friendly
Stayed in April 2024
Reviewed: 6 May 2024
Stephanie
United StatesN/A
Very nice hotel with well-appointed rooms. The room and bathroom were very clean and comfortable.
Stayed in May 2024
Reviewed: 30 April 2024
David
United StatesNothing every thing was excellent
Excellent breakfast
Stayed in April 2024
Reviewed: 27 April 2024
Bob
United StatesN/A
The Gallerie Bistro was delicious and the waitstaff and bartenders excellent!
Stayed in April 2024
Reviewed: 11 April 2024
Jonathan
United StatesThe perfect location… lots of great places to grab a beer/cocktail and have a tasty bite
Stayed in April 2024
Reviewed: 7 April 2024
Curtis
United Statesthe time and great food
Stayed in April 2024
Reviewed: 3 April 2024
Frye
United StatesNothing
Everything
Stayed in March 2024
Reviewed: 29 March 2024
Eden
United StatesSecond tower was far walk from check in desk
Conveniently connected to the convention center
Stayed in March 2024
Reviewed: 18 March 2024
Mhayes726
United StatesThe room was a good size and clean. Kiddo loved the pool and the views from the room.
Stayed in March 2024
Reviewed: 17 March 2024
Joshua
United StatesThe fact that we were only there one night meant that we couldn’t check out the other restaurants in the Hilton.
The location was close to Nationwide Arena for the concert we were attending. Hilton was definitely the nicest and luxurious hotel we’ve ever stayed at. The room was equally amazing. The in room dining option was cool and the food was absolutely delicious.
Stayed in March 2024
Reviewed: 15 March 2024
Dorothy
United StatesIndoor pool was excellent as was the beauty of the hotel and the different restaurant offerings
Stayed in January 2024
Reviewed: 18 February 2024
Long
United Statesnothing
Very clean, comfortable and visibly pleasing.
Stayed in February 2024
Reviewed: 15 February 2024
Renee
United StatesThe hotel hot tub was not very clean. The jets were not powerful at all. The size of the pool area was very small for the size of the hotel. Also, the pool and hot tub should be open until at least 11:00 p.m. and maybe consider adult only hours at the hot tub (like the final hour from 10-11 p.m.). It would be helpful at check-in to be given a map to help locate your room in such a large hotel with two buildings at least marking the elevator locations. Neither of the bars in the hotel serve frozen mixed drinks (like a strawberry daiquiri) and both restaurants did not answer the phones 30 minutes before they stopped serving food. The hotel was so great, I think these suggestions would really help the hotel reach excellent status.
We enjoyed our stay at the hotel. We liked the room set-up and elegance of the room. We loved that the suite had two bathrooms. The staff was VERY kind. The location was perfect for our visit at Nationwide Arena. Very pretty interior. Numerous comfy gathering spots.
Stayed in February 2024
Reviewed: 13 February 2024
Susan
United StatesNoisy next door. Walls too thin because we could hear talking next door. Left fan on all night because of thin walls.
Location
Stayed in February 2024
Reviewed: 11 February 2024
Aryss
United Statest was a little confusing to get to the right building
it was a wonderful view. They upgraded us for free because it was my boyfriend‘s birthday. It was a lovely time. I love the rooftop bar.
Stayed in February 2024
Reviewed: 8 February 2024
Jamie
United StatesReally nothing to say.
Clean, very friendly, and accommodating staff. The suites are excellent for traveling with family. Valet is great
Stayed in February 2024
Reviewed: 4 February 2024
Aleena
United StatesThe AC unit was so loud it sounded like a semi truck idling lol. Also, the curtains don’t close all the way so every morning we were woken up with a lovely ray of bright light. But these are really minor issues and I plan on staying here again.
Location is great and the restaurants/bars are awesome as well.
Stayed in February 2024
Reviewed: 30 January 2024
Kathryn
United StatesI had read online that fitness centers at Hilton have peloton bikes, my fitness center only had a recumbent bike that didn’t have a very good program to go with. Also, the restaurant closed pretty early every day. The Hilton was the host hotel of a major figure skating event, and their athletes. The events ended each day at around 10 PM or later, and most of the days we were there by the time we got back to the hotel, the restaurant was already closed. The saving grace was that they have a marketplace where you can buy premade food. Also, there was no microwave in my hotel room. That was shocking!
The staff was very nice and helpful! The buffet breakfast was excellent! My room was very large and my shower was very nice. Very often the walk-in showers aren’t very nice, but this one was very nice!
Stayed in January 2024
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