50 South Front Street, Columbus, OH 43215, United States
#86 of 121 hotels in Columbus
Guests' ChoiceBased on 423 hotel reviews
7.0Cleanliness
7.6
Comfort
7.7
Location
8.5
Facilities
7.2
Staff
8.2
Value for money
6.9
Free WiFi
7.0
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End of dialog contentReviewed: 7 June 2024
Sherri
United StatesArrived to check in about 3:45pm (check in was 4) was told room not ready and to come back in 15 or 20 minutes. We had an event to attend and needed to shower and change and be out the door no later than 5:15pm. Got in line about 4:10pm with many others. Called to the desk at 4:25pm was told the room was not ready and could be between an hour and an hour and 1/2. I expressed that we had to be showered and dressed and out the door in less than 50 minutes. Asked for any other room. We were given a suite and not charged for the difference which I greatly appreciated but by the time we checked in and got up to the room it was 4:45pm cutting our time to get ready too short and one of us could not shower before the event.
Hotel was nice and staff friendly.
Stayed in June 2024
Reviewed: 6 June 2024
Jason
United KingdomVery dated decor and seemed like 70’s or 80’s feel. The toilet kept running and making noise in my room.
Great location and plenty of space inside room.
Stayed in June 2024
Reviewed: 2 June 2024
Amy
United StatesThe air-conditioning would not cool correctly. It would not cool below 76 no matter what u set it on.s
The staff was great. Loves the location. The room was large
Stayed in May 2024
Reviewed: 31 May 2024
Lashawnda
United StatesThere was no breakfast which I was told it would . The vent in my bathroom was leaking n making noises through the night hard to sleep
The view from the room was nice and the space in the room was very kool
Stayed in May 2024
Reviewed: 21 May 2024
Nicole
United StatesIt needs to be updated, especially for the price you pay for the rooms. Only 1 elevator works.
I like the close proximity to the convention center.
Stayed in May 2024
Reviewed: 20 May 2024
Frank
United StatesI booked the room through a third-party app and when we arrived they said they didn’t have my reservation even after they sent me a confirmation email.
Convenient parking.
Stayed in May 2024
Reviewed: 12 May 2024
Angel
United StatesRooms are a little out dated windows were dirty wall paper is peeling off the wall
We loved the location of the hotel
Stayed in May 2024
Reviewed: 12 April 2024
Sean
United StatesOlder building that is dark and dingy. Mirror in the bathroom was no cleaned from toothbrush spit around the frame. Older elevators and parking directions on the site were not very clear.
Great location, plenty of parking and the room was very spacious.
Stayed in April 2024
Reviewed: 18 March 2024
Sybil
United StatesOur room was very warm and stuffy! We attempted to turn temperature down to no avail. Front desk said the air had not been turned on yet so only heat would come on! Seriously????? This is Ohio…snow one week, upper 70’s next. Need the ability to have air when needed. Luckily my friend brought a fan or it would have been VERY uncomfortable!
Loved the suite, comfortable furniture and beds!
Stayed in March 2024
Reviewed: 19 February 2024
Keva
United States$25 a day to park in the hotels parking garage and then cars were broken into. Rooms were cold it is winter. Top part of window was broken and laying in window sill. Bathroom shower tile needs scrubbed good. Mildew. People didn’t have hot water to shower.
Location to convention center
Stayed in February 2024
Reviewed: 1 January 2024
Matt
CanadaToilet made a high pitch noise sometimes, had to fiddle with it. The little shop could have stocked diet coke or pepsi.
Location is great, staff is always friendly. King suite is super comfortable, beds are comfortable. Close walk to downtown. Always love staying here for Leaf games!
Stayed in December 2023
Reviewed: 31 December 2023
Kristin
United KingdomDidn’t feel clean - bath/shower had a lot of mold, room was sold as having a sofa bed, but the mattress looked ancient, there was a smell of old smoke and “river view” was almost completely obscured by dirty windows.
Nice, friendly staff Recycling bins in the bathroom
Stayed in December 2023
Reviewed: 11 December 2023
Jessica
United StatesRoom needed repairs
Room size was nice but the room needed some repairs, the staff was great
Stayed in December 2023
Reviewed: 11 December 2023
H
United StatesThe very small and short toilet
The comfortable bed
Stayed in December 2023
Reviewed: 5 December 2023
Jason
United StatesBreakfast buffet is worse than most. Very overpriced, not well/consistently stocked (food or dishes), and service staff was virtually absent (couldn't get coffee or water at our table).
Rooms were well sized and decent quality for the price paid for a downtown hotel. Great location, onsite restaurant and bar are a huge plus when you're tired and just want to stay in.
Stayed in December 2023
Reviewed: 24 November 2023
Kenneth
United StatesParking was 25 night and breakfast wasn’t included
Cookies on check in were delicious,room was spacious and bed was comfortable
Stayed in November 2023
Reviewed: 29 October 2023
Bernard
United StatesNeeds renovations, only one elevator was working and some things just look like they need updated. Room was not the cleanest. I had specifically asked for it to be cleaned very well because I have dust allergies and that was not done at all. There was a floss toothpick under where the sink was when we arrived. Little things matter and the room wasn’t cheap so asking it to be clean shouldn’t be a hard thing to do. Very comfortable and could be a great hotel if they had staff that did their job and paid attention to the smaller details. We also only had one washcloth but several hand towels. Attention to detail is important.
Beds were very comfy and within a block to where we were going.
Stayed in October 2023
Reviewed: 14 October 2023
Benjamin
United StatesWe had a corner room, the windows were dirty from the outside obscuring our view of the river and city. There were holes in walls the wall paper covered it but was still there. No trash bags in the trash cans. We liked our stay, however we stayed at the Hyatt in downtown Cleveland two week before, for a Browns game, and felt like our hotel stay was cleaner. Oh and there was no valet parking
We loved room size and the view! The bed was comfortable and the location was perfect
Stayed in October 2023
Reviewed: 13 October 2023
Sharon
United StatesThe Staff was very helpful
Stayed in October 2023
Reviewed: 9 September 2023
Camarca
United StatesI could have got my deposit back that I still haven’t received
It was alright
Stayed in August 2023
Reviewed: 15 August 2023
Oliver
United StatesThere was a faint smell of smoke --I barely noticed it, but it bothered my wife when we first entered. I didn't mind finding out that parking was NOT included in the price we paid at booking (must've misread), BUT $25/night is outrageous, especially because we saw lots that charged half the price within walking distance (Although, I suppose those might charge you more for coming and going, whereas the hotel's pass didn't. But we only stayed one night and didn't need to leave until the next morning). The breakfast buffet was also not included, and ~$23 seemed reasonable, but when we saw they only offered scrambled eggs, one breakfast meat, and an assortment of breads, we chose to walk somewhere to eat.
The complimentary cookies we got at check-in were soft and warm! The room was very spacious and the beds were comfortable. It was split in two, with TVs on both sides. It's close to the Scioto River and pathway, which is good for running/walking/cycling. CoSI and the art museum are very close by, and there are good options for eating out by walking and/or a short drive.
Stayed in August 2023
Reviewed: 15 August 2023
Rene
United StatesVery good location, but the property needs to be updated
Stayed in August 2023
Reviewed: 4 August 2023
Charzetta
United StatesThe staff and room were excellent. However, it was hard to find the parking garage and lobby upon arrival. When you walk into the building you gad to take the elevator which was located off to the side up to the lobby which was very confusing due to not signs.
I personally did not care for the breakfast. The quality of food for $22.50 was definitely not worth it.
Stayed in July 2023
Reviewed: 31 July 2023
Ida
CanadaThe bathroom
The room was perfect The bathroom are very old model need total renovación But the were very clean Lots of water damage
Stayed in July 2023
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