2900 Airport Drive, Columbus, OH 43219-2239, United States
#117 of 153 hotels in Columbus
Guests' ChoiceBased on 1798 hotel reviews
6.5Cleanliness
7.0
Comfort
7.0
Location
7.9
Facilities
6.7
Staff
7.7
Value for money
7.0
Free WiFi
6.8
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End of dialog contentReviewed: 29 May 2024
Jocelyn
CanadaHad an odd experience where our Booking.com reservation wasn't found, so we had to cancel and start over again. While Booking.com people were outstanding in the story (was apparently caused by an email address not being updated), I can't help but wonder if this is a possible scam that is used to bring people onsite and then charge more and avoid to pay Booking.com.
Reasonable stay around Columbus. Decent room. Classic business hotel.
Stayed in May 2024
Reviewed: 28 May 2024
Winston
United StatesEverything
Stayed in March 2024
Reviewed: 27 May 2024
Amanda
United StatesWhen entering room, dirty wash cloth was on floor. Bathroom had used soap inside shower and not enough towels. Vents had what seemed to be bug killer baits. Felt like something was crawling on us and itchy after 5 min. in room. Literally slept with towel on top of bed and towel on too of pillow. Breakfast had cereal & waffles, no milk. Had we not been so tired and need to sleep, debated just gathering our things and just continue traveling to destination.
The design, how the room was setup
Stayed in May 2024
Reviewed: 21 May 2024
Kelci
United States-ants in our room microwave -constantly getting new key cards cause ours would stop working -pool closed, main reason we booked -breakfast coffee was nasty
Staff were sweet and nice
Stayed in May 2024
Reviewed: 12 May 2024
Yvette
United StatesNever enough clean towels tubs dirty and toilet back up
Close to where we need to go
Stayed in May 2024
Reviewed: 1 May 2024
Melissa
United StatesWifi isn't working even after numerous attempts to connect And the pool wasn't open
Stayed in May 2024
Reviewed: 28 April 2024
Erikag122277
United StatesWas disappointed in the breakfast. Being complimentary, I didn't expect a full spread, but limited choice of breads (no bagels, muffins, danish, etc.) and no eggs with the breakfast potatoes and sausage. Overall, good, just would've liked a bit more options. Coffee was really good!
For the price and short-term stay, the room was good. Pretty clean, a couple of the side table drawers did have some previous customer trash, but nothing bad or gross. Basic needs in the room and overall clean.
Stayed in April 2024
Reviewed: 22 April 2024
Francess
United StatesSmoking outside of the facility
Decent to stay
Stayed in April 2024
Reviewed: 15 April 2024
Michael
United StatesThe wifi and the television service were both slow and intermittent.
Hotel was very near major highways and access to roads. Cleanliness of room was very good.
Stayed in April 2024
Reviewed: 15 April 2024
Ashley
United StatesOur room smelled very bad upon arrival. I purchased car air fresheners at the gas station to help relieve the odor. The carpet was VERY stained and looked dirty. We didn’t have enough towels/wash cloths in our room. We asked for more, and were told they were “in the dryer” 4 times in 2 hours before we finally received towels after 8pm. “Breakfast” left a lot to be desired with very small selection.
Location near the highway and downtown Columbus was good.
Stayed in April 2024
Reviewed: 7 April 2024
Krystal
United StatesThe room looked different than the picture on the site and was pretty cramped when the couch bed was pulled out. The breakfast buffet was decent but could have had a few more options.
I like the location, it was close to a bunch of food and gas stations. The staff was friendly and helpful. The room was clean.
Stayed in April 2024
Reviewed: 7 April 2024
Nichols
United StatesThe smell of the room.( the smell was like old butt) And there was a smell of weed in the hallway. There was no chairs by the pool area. No wash clothes in the room. And the room felt unclean. I ran out bought cleaning supplies my room to feel clean.
The breakfast and the pool. Most of the staff was very nice and helpful.
Stayed in March 2024
Reviewed: 7 April 2024
Amy
United StatesThis is our second time staying here. The first time, I was like ok it's ok. Now I don't think I will be back. The pool was closed down, didn't have a coffee maker, sent them a text as they said we should, and never got a response. Went down for breakfast, and the waffle maker was not in service, and the coffee was made, but no cream or sugar was available. I'm not sure we will be back. Will do some looking around.
Like that it is close to the highway.
Stayed in April 2024
Reviewed: 6 April 2024
Wade
United States3 out of 4 of our rooms smelled like smoke. Pool was closed, no advanced notice. 7:00 am no juice or coffee cups, 9:20 am still no cups had to drink coffee out of cereal cups.
Stayed in April 2024
Reviewed: 6 April 2024
Keaton
United StatesMaintenance was lacking, no housekeeping in a week.
Clean, quiet, good location for me at the time.
Stayed in April 2024
Reviewed: 28 March 2024
Keianna
United StatesUpon arrival we noticed we only had one set of wash clothes and bath towels, we asked for more and the staff made it seem like it was a hassle for asking.
Property was okay, the room could have been cleaned a little better than it was.
Stayed in March 2024
Reviewed: 25 March 2024
Cody
United StatesPool was closed.
Breakfast was solid. King suite was nice with 2 separate rooms. Couch bed was surprisingly not terrible.
Stayed in March 2024
Reviewed: 22 March 2024
Robert
United StatesNo hot water in shower second day. Hallways and walls are very dirty. Usually missing bathroom supplies and towels. Breakfast area and food is not good.
Location is close to where I needed to work. Bed was comfortable
Stayed in March 2024
Reviewed: 21 March 2024
Chastity
United StatesOutdated. Could have been cleaner.
Location
Stayed in March 2024
Reviewed: 20 March 2024
Kuron
United StatesNA
BREAKFAST
Stayed in February 2024
Reviewed: 18 March 2024
Barry
United StatesClose to my business
Center to my business
Stayed in March 2024
Reviewed: 18 March 2024
Estee
United StatesWe only had the remainder of a toilet paper roll in our bathroom without any extras on hand. There were no tissues in the room, too, which sucks during allergy season. The doors to the main bedroom of the suite didn't close.
Staff was friendly and breakfast was pretty good. That's about it, unfortunately. It was adequate for a one-night stay and we're glad we weren't staying any longer.
Stayed in March 2024
Reviewed: 18 March 2024
Michelle
United StatesThere were stains on the carpet in my room 126. It is pretty bad. It doesn’t look presentable at all. But I don’t like to be a complainer. My coffee pot was missing a part of it where you pour the water in so it was pretty gross.
The staff is absolutely excellent!! Very friendly and professional!!
Stayed in March 2024
Reviewed: 14 March 2024
Kimberly
United StatesThe first night we arrived the hallway outside our room smelled horribly of weed. It was so bad you could even smell it in our room, but it was late and my young daughter just wanted to go to bed so I let it slide and just dealt with it for the night. The next morning the hallway just had a nasty smell to it. However when we came back that evening the smells were gone and we didn’t experience anything bad the remainder of our stay. I had mentioned it that morning just to let the staff know there was a problem the prior night. The rooms could use some good deep cleaning and possibly having the carpet replaced just as routine upkeep as they were a little stained and needed some TLC, but this does happen overtime.
Location was great. Didn’t have any major problems while there for our 4 day/3 night stay. Breakfast attendant was friendly every morning. The few front desk attendants we encountered were also friendly and helpful. My daughter loved the pool even though I thought it was a little chilly. Even though we were close to the airport I didn’t have any trouble with noise issues. I also liked that housekeeping doesn’t come everyday for overnight guests, it makes me feel more comfortable than worrying about someone going through my personal space.
Stayed in March 2024
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