Cumhuriyet Cad Carsi Mah. Merkez Trabzon, 61040 Trabzon, Turkey
#55 of 127 hotels in Trabzon
Guests' ChoiceBased on 947 hotel reviews
8.1Cleanliness
8.2
Comfort
8.2
Location
9.0
Facilities
8.0
Staff
8.6
Value for money
8.3
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 16, 2024
Anushri
GermanyThe receptionist who had very little knowledge of English always was in a bad mood. For every question you ask it's a "i don't know". We get that we need to know Turkish but we don't live in Türkiye. Next time I would come with a good Turkish language knowledge because no one speaks English in the city.
Rooms were cleaned every day. It was very comfortable. Breakfast had a variety of options to eat from. Overall a really good hotel.
Stayed in May 2024
Reviewed: May 14, 2024
Riyadh
Saudi Arabiabreakfast is very limited options
the first time I stayed at the hotel was more efficient and successful compare to my second time because the second time I shared same floor with very noise guests
Stayed in May 2024
Reviewed: May 13, 2024
Atiyat
DenmarkNothinh
Very godt
Stayed in May 2024
Reviewed: May 11, 2024
Mohamed
MoroccoThe pictures do not match the actual room.
The location
Stayed in May 2024
Reviewed: May 10, 2024
Mahani
MalaysiaRoom very spacious and comfortable
Stayed in May 2024
Reviewed: May 8, 2024
Carlos
PortugalPerfect breakfast. Very good location in the very center. Wi-fi extremely good. The day we arrived, very early, the hotel gave us for free the breakfast. Thank you very much
Stayed in May 2024
Reviewed: May 7, 2024
Linda
United Arab EmiratesBreakfast
Location, service and front office
Stayed in April 2024
Reviewed: May 1, 2024
Samir
IranLocation
Stayed in April 2024
Reviewed: April 27, 2024
Sirichol
Thailand- no foot towel available on 2 first nights of my stay - no soap on the first night of my stay - shower heard holder was broken - thought it was a sea view but it was another building view
The location..easy to walk to everywhere - price is right for the quality - breakfast was great
Stayed in April 2024
Reviewed: April 21, 2024
Ajmal
United Arab EmiratesRoom size is small
Good location,
Stayed in April 2024
Reviewed: April 21, 2024
Hatem
CanadaTowel and duvet ( mattress) should be changed i remember last night it’s very cold and duvet to short ! This my suggestion
Very good location, clean and comfortable Have good staff and help you if you need visit Uzongle and different places!
Stayed in April 2024
Reviewed: April 12, 2024
Davit
GeorgiaOnly problem I have is with car parking lot, because it's really dense and sometimes person who parks the cars is not carefull with them. Besides, I would suggest to renovate tables in the rooms. Additionally, even though there is heating system, it's a bit cold in the rooms, supposedly due to windows. Breakfast also can be improved quality wise.
Location is quite good, literally 2 steps away from Trabzon Meydan. Rooms are nice. I stayed in the hotel for 2 times with my family, had booked several rooms for both travels and everytime hotel staff provided me with much bigger rooms. Staff is very welcoming.
Stayed in April 2024
Reviewed: April 7, 2024
Maria
OmanThe room floors could have been cleaned better, but bedibg was good. Staff in reception not very helpfull and kind of rude.
The location was excelent near abd breakfast was good.
Stayed in April 2024
Reviewed: April 4, 2024
Krešimir
CroatiaThe staff, at least those I was talking to, spoke very basic English. There is no reserved hotel parking - the hotel has a garage, but it is full of rental cars. The beds were pretty hard. Despite the breakfast having many options, the drinks offered were terrible - you could choose between orange juice full of aspartam and water full of chlorine.
The location is nice, 10 minutes walk to Meydan and maximum half an hour to Ortahisar. The room was nice and clean.
Stayed in April 2024
Reviewed: March 21, 2024
Elzagr
LatviaVery thin walls and noisy, should put "quiet hours" so people don't make noise in the middle of the night, add do not disturb signs in the rooms.
Good location, breakfast with a good view, staff taking care of car parking and overall nice and helpful staff.
Stayed in March 2024
Reviewed: March 17, 2024
Abubaker
BahrainNo bidet. No view.
The location was close to the city center. There is a bus and taxi transportation nearby. The lobby area was clean. The staff Mohammed, Mahmood & Abdullah were great. Very good service. The tour to uzangoul was great. The breakfast was good. The room was cleaned during my stay. The weather was cold, but the heater was working. The shower area was good. In general, the room was great for my need. I slept well and enjoyed my stay.
Stayed in March 2024
Reviewed: March 9, 2024
Irakli
GeorgiaBest
Good staff and best brick fast
Stayed in February 2024
Reviewed: February 25, 2024
Mahir
AzerbaijanThe building is old. Sound comes from rooms to other rooms. There is very little variety at breakfast.
The hotel is located in the city center. We booked in November for February. When they arrived at the hotel, they did not give the room indicated in the Booking. The room was very small and didn't even have a wardrobe. We protested and they changed the room. The staff was friendly, they clean the rooms every day. We didn't like the breakfast.
Stayed in February 2024
Reviewed: February 18, 2024
Ahmed
BahrainLocation
Stayed in February 2024
Reviewed: February 16, 2024
Lena
LibyaGood location, close to the square. Clean and friendly helpful staff, especially Mohammed, who helped us arrange all our tours for us. Breakfast was good, though it lacked more verity. Will book again if I'm in Trabzon. Good value for money.
Stayed in January 2024
Reviewed: February 15, 2024
George
GeorgiaEarly check in, good reception service, spacey room.
Stayed in December 2023
Reviewed: February 10, 2024
Vakhtang
GeorgiaPillows and bathroom
Location and staff
Stayed in February 2024
Reviewed: February 10, 2024
Ali
BahrainRooms are small and tight. Smell of the towels.
Location, worth of value and helpful stuff. Specially mr Mohammed
Stayed in February 2024
Reviewed: February 10, 2024
Muhammad
MalaysiaIn the future we should check with the hotel if they cater for universities athletes, we did not like it. It was crowded and chaotic. During breakfast they acted like monsters. They also stared at us as if we did anything wrong, and they were very territorial, although the hotel was for every paying guest, not just them. The bathroom was wet and cold. There was no auto-closing room door, as well as sound proofing. The use of paper cups was fine, but not very good. Also, dining room staff during breakfast answered his phone and spoke loudly during service. I have worked in a hotel service before and never have I ever seen and done such lousy attitude. I guess the service training was not the same.
Staff was good! Especially Muhammad and Abdullah, very friendly and attentive. They assisted us with tours and airport pick up. Breakfast was good enough. Location and view was great. We did have proper sleep, with those plush pillows and bed.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content