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Reviews of Arbour Hotel and Residence 5 stars

99/10 M.9 Pattaya 3rd Rd., Tambol Nongprue Amphur Banglamung, Chon Buri, Thailand, 20150 Pattaya Central, Thailand

#12 of 244 hotels in Pattaya Central

Guests' Choice

Review score

Based on 935 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.3

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.7

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Showing 1 – 25

  • Reviewed: 10 June 2024

    10
    Everything was great and comfortable
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything was great

    Stayed in May 2024

  • Reviewed: 9 June 2024

    10
    Brilliant will always come back
    • Leisure trip
    • Group
    • Deluxe Double Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    As always the arbour was great. Fantastic service and feel. Staff are always amazing

    Stayed in June 2024

  • Reviewed: 9 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premier Double Room
    • Stayed 7 nights
    • Submitted via mobile

    -

    Amaizing hotel people!!! Nice staff, nice air conditional, nice rooms, amaizing view from top Lovely pool 💞💞💞

    Stayed in May 2024

  • Reviewed: 9 June 2024

    10
    Best hotel in pattaya
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Every thing as expected The bed was so so good and comfortable

    Stayed in June 2024

  • Reviewed: 6 June 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Luxurious, breakfast and rooftop atmosphere, spacious and clean modern rooms

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    Nice and new. Gooos roof top.
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Nice and new . Good roof top

    Stayed in June 2024

  • Reviewed: 30 May 2024

    10
    Amazing rooftop. Special pool and bar area
    • Leisure trip
    • Couple
    • Premier Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Fantastic hotel. Good staff, clean, safe, good air conditioning and good location. The rooftop pool/bar area was amazing. Have to visit it to appreciate it. Chilled vibes, great view, a special rooftop area. My only recommendation would be to improve the food menu and the massage treatments were expensive. Highly recommend you get the “Grab” app, it’s like Uber. Perfect for travelling around and worked perfectly in every city.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Nice people
    • Leisure trip
    • Solo traveller
    • Premier Double Room High Floor with City view
    • Stayed 4 nights
    • Submitted via mobile

    There are some minor issues that need to be addressed in the bathroom. The water from the shower splashes outside when taking a bath, and the sink takes a long time to drain.

    I have had the pleasure of staying at many five-star hotels, and I must say that this establishment ranks among the finest. The staff was exceptionally friendly and accommodating, and the room was immaculate. The view from my room was breathtaking. I would like to express my gratitude to Mark and her two colleagues (even though one was a trainee, she was still very helpful), Somying, and the head chef for their exceptional service at the restaurant. However, I must make special mention of Teresa from the spa. She is truly one of the most skilled masseuses I have ever encountered in all of Thailand. I have had thousands of massages, but she stands out as one of the best. I will definitely be returning to this hotel, both because of Teresa and the excellent service provided by the restaurant staff. -

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Perfect
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    The plants in the balcony bring a lot and all kinds of insects so I think it’s better to get removed and it’s better for the elevator and corridors to have AC

    Staff and value of money

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    Excellent hotel !
    • Leisure trip
    • Couple
    • Deluxe Double Room with City View
    • Stayed 5 nights
    • Submitted via mobile

    Good and clean hotel and every staff was super kind!

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Time slot booking for breakfast

    Location , room design, room space , room amenities, breakfast menu

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    We stayed at this hotel a couple with 4 childrens. I would like to mention the excellent breakfast at the hotel and the perfect coffee they prepared for us every morning. I would also like to mention Beam and Pete from the hotel staff who made our service very pleasant and were very professional and kind. We were in this hotel five days ago and once again we return to it because it was an excellent hotel, in my opinion the best in Pattaya,

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    very nice hotel with great suites
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Ocean View
    • Stayed 2 nights

    excellent hotel with well mannered staff

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Premier Double Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Thought it was a buffet breakfast but you have to choose what meal you want

    Rooftop pool Ease of access Abit away from walking street

    Stayed in March 2024

  • Reviewed: 1 May 2024

    10
    Highly recommend this hotel
    • Leisure trip
    • Group
    • Two-Bedroom Suite with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything Rooftop pool lounge and bar is outstanding

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    Located on a busy street, you can sometimes hear the noise from the street.

    My preferred hotel of choice when l’m in the area .The hotel itself is great. You can see the ocean from the rooftop bar.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    The bollocks.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 9 nights
    • Submitted via mobile

    Nothing at all.

    Pure class beautiful location and hotel staff 10/10.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Business trip
    • Group
    • Deluxe King Room
    • Stayed 4 nights

    -

    clean and nice

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Premier Double Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Check in and check out strict timings

    Cleanness

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Large, super comfy rooms and bed, relaxing pool, amazing breakfast.
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night

    The lady at the rooftop bar ignored me 2 times the night of my stay even when I was stood at the bar and no-one else was there. Just rude. Reception could do with having spare phones chargers to loan to guests.

    Great pool for sunset, limited sunbeds, huge apt with really comfy bed. Breakfast was varied and all the staff were super friendly. Overall, great stay would def go back, fantastic value for money decent gym too.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    We will definitely be back, recommend to everyone
    • Leisure trip
    • Couple
    • Premier Double Room
    • Stayed 14 nights
    • Submitted via mobile

    Balcony off room could have been maybe slightly larger. With a table and chairs

    The friendly staff Stunning pool and bar especially at night

    Stayed in March 2024

  • Reviewed: 20 April 2024

    9.0
    Excellent choice in Pattaya
    • Leisure trip
    • Couple
    • Premier Double Room High Floor with City view
    • Stayed 2 nights

    Check-in time is very busy and crowded.

    The room was spacious and spotlessly clean. We took the high floor and had stunning views of the city. Bed is very comfortable and the fridge is large. The bathroom was also a very generous and comfortable size. The restaurant for breakfast has a stunning panoramic view and is on the top floor just below the pool. The breakfast options were decent and there is an a la carte menu to choose from. Coffee was good. There is a rooftop garden and terrace along with swimming pool, gym and dedicated smoking area on the top. The location is great. It is not to far from the main road where you can find songtaew, taxi or bike.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    Amenities lacking for a hotel this type.

    Staff very professional. Location. Good general quality hotel. Safe bet.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Recommend for the room and facilities.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    The breakfast was not many choices, it was a semi-breakfast buffet, but not many choices.

    The room is cozy, comfy and big. There is a tiny kitchen that allow you to cook. you can also watch youtube on the TV. The infinity swimming pool is awesome, and the poolside bar is great too. The a-la-carte food at the restaurant is nice. Recommended!

    Stayed in April 2024

Showing 1 – 25

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