Reviews of Yokohama Royal Park Hotel 5 stars
220-8173 Kanagawa, Yokohama, Nishi-ku Minatomirai 2-2-1-3, Japan
#9 of 144 hotels in Yokohama
Guests' ChoiceReview score
Based on 765 hotel reviews
8.9Score breakdown
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Cleanliness
9.3
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Comfort
9.3
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Location
9.5
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Facilities
9.0
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Staff
9.3
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Value for money
8.7
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Free WiFi
8.6
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Reviewed: 9 June 2024
Choy
Malaysia7 reviews10“Recommended hotel for view, location and friendly staffs”- • Leisure trip
- • People with friends
- • Sky Resort Floor Atelier Comfort Twin Room with Bay View
- • Stayed 3 nights
- • Submitted via mobile
Nothing to dislike
Location and view of the bay
Stayed in June 2024
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Reviewed: 9 June 2024
Karen
United Kingdom96 reviews7 helpful votes9.0“Beautiful hotel in good location with easy access in and out of Tokyo.,”- • Leisure trip
- • Couple
- • Sky Resort Floor Atelier Comfort Twin Room with City View
- • Stayed 4 nights
- • Submitted via mobile
Nothing.
The staff were lovely, polite, helpful and friendly. The room was extremely comfortable and beautifully clean with an amazing view.,
Stayed in June 2024
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Reviewed: 8 June 2024
Lenda
United States3 reviews9.0“It is a convenient and lovely hotel without any complimentary lounge coffee or cookies.”- • Leisure trip
- • Couple
- • Regular Floor Comfort Double Room with Bay View (57th-59th Floor)
- • Stayed 1 night
- • Submitted via mobile
Not enough coffee, cream and sugar in the room for the morning wake up. Very disappointed we could go to a dispenser to get unlimited yummy coffee and cream.
Our bedroom view was excellent. The size of the room and sitting area was ample.
Stayed in June 2024
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Reviewed: 8 June 2024
Yukari
United States3 reviews10Exceptional- • Leisure trip
- • Couple
- • Sky Resort Floor Atelier Comfort Twin Room with City View
- • Stayed 4 nights
We stayed at the Yokohama Royal Park Hotel in May of 2024. It was a lovely experience. The check-in process was smooth, professional and courteous. We dealt with staff who spoke perfect English and was very friendly. Our room was on the 60th floor - (The Sky Resort Atelier). When the automatic curtains rose when we arrived it revealed a huge window with a splendid view of Yokohama. It was absolutely delightful. The room had comfortable beds with luxurious bedding. The bathroom was large and the towels and L'occitane toiletries were fully stocked daily. The tub was pristine enough that I felt comfortable taking deep bubble baths in it nightly. The refrigerator was an adequate size to keep beverages and small snacks. This hotel is literally part of the Landmark Tower so it is easy to find no matter where you wander in Yokohama. The tower has countless stores and restaurants and is connected to other buildings with even more shopping and dining options. It is one train station away from Chinatown and in close proximity to the bay and parks and other malls. Check-out was simple as well. A bus right outside took us directly to Haneda airport. We loved our stay at the Royal Park Hotel and plan to return when their upcoming renovation is completed.
Stayed in May 2024
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Reviewed: 8 June 2024
Alex
Australia47 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Sky Resort Floor Atelier Deluxe Triple Room with City View
- • Stayed 3 nights
- • Submitted via mobile
Great hotel. Good location and the best view you can get from a hotel in Japan. Staff were friendly and helpful. Hotel is clean and comfortable for young family.
Stayed in May 2024
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Reviewed: 3 June 2024
Quek
Singapore9 reviews2 helpful votes10“Excellent high class hotel.”- • Leisure trip
- • Family with young children
- • Sky Resort Floor Atelier Comfort Double Room with City View
- • Stayed 3 nights
- • Submitted via mobile
There's nothing we didn't like.
Excellent location and service. Super clean, classy, beautiful window view although my room is not bay view. Very convenient to reach all attractions by foot. Our luggage were delivered from Shinjuku and moved to our room before check in Moving walkway from outside Sakuragicho station to hotel. Airport limousine bus stop just in front of hotel and staff assist to arrange luggage and boarding. Teppan yaki served in hotel restaurant is really nice, thanks to the friendly chef. Will stay again.
Stayed in May 2024
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Reviewed: 31 May 2024
Eli
United States20 reviews3 helpful votes8.0Very good- • Leisure trip
- • Group
- • Regular Floor Comfort Double Room with City View (57th-59th Floor)
- • Stayed 2 nights
Beautiful views. Rooms could use a bit of updating (better pillows, more functional shower curtains) but perfectly comfortable.
Stayed in May 2024
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Reviewed: 30 May 2024
Cher
Singapore1 review8.0“I enjoyed myself”- • Leisure trip
- • Family with young children
- • Sky Resort Floor Atelier Comfort Twin Room with City View
- • Stayed 1 night
- • Submitted via mobile
House keeping could be faster to respond to guest . Staff service could be more attentive as they keep checking on one thing a few times with the guest and I have to repeat myself a few times the same question .
Location ; spacious ; scenery
Stayed in May 2024
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Reviewed: 30 May 2024
Chhing
United States2 reviews8.0Very good- • Leisure trip
- • Couple
- • Sky Resort Floor Atelier Deluxe Double Room with City View
- • Stayed 5 nights
- • Submitted via mobile
Did not eat
Stayed in May 2024
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Reviewed: 29 May 2024
Colin
Australia6 reviews10Exceptional- • Leisure trip
- • Couple
- • Sky Resort Floor Atelier Comfort Double Room with City View
- • Stayed 1 night
- • Submitted via mobile
Great views, close to cruise ship terminal
Stayed in May 2024
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Reviewed: 28 May 2024
Lam
Singapore161 reviews28 helpful votes10“A hotel that took away all my worries”- • Leisure trip
- • Couple
- • Regular Floor Comfort Twin Room with City View (52nd-56th Floor)
- • Stayed 5 nights
- • Submitted via mobile
If the TV supports applications, I will stay even longer.
The location at the Bay Area with sheltered escalator and travelators all the way from Sakuragicho Station facilitated our movements regardless of the weather. Being situated on top of Landmark Tower with an underground and above ground linkways to multiple malls and restaurants left us spoiled for choice. The rooms either face Mt Fuji or the Bay. The concierge is impressive and impeccable. They safe kept our luggage and made no mistake of it without even issuing receipts or claim tags. An excellent find for us was the airport bus arriving at and leaving from the hotel car porch. Breakfast was great but being lactose intolerant I had to sacrifice all the pastries. On the whole the staff were great.
Stayed in May 2024
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Reviewed: 26 May 2024
Yu
Australia5 reviews10“Exceptional as always!”- • Leisure trip
- • Couple
- • Sky Resort Floor Atelier Deluxe Double Room with Bay View
- • Stayed 2 nights
- • Submitted via mobile
Location and view
Stayed in April 2024
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Reviewed: 26 May 2024
Lane
United States9 reviews10“Hotel provides excellent service, has great view and good location to train and subway station.”- • Leisure trip
- • Couple
- • Sky Resort Floor Atelier Comfort Double Room with Bay View
- • Stayed 3 nights
None
Hotel was close to Sakuragicho Station. Room had a great view of Yokohama Bay. Guest services from front desk, bell service, and concierge provided excellent service.
Stayed in May 2024
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Reviewed: 26 May 2024
Aurelijus
Germany187 reviews16 helpful votes9.0“Great hotel in the center of Yokohama”- • Leisure trip
- • Couple
- • Sky Resort Floor Atelier Comfort Double Room with City View
- • Stayed 1 night
- • Submitted via mobile
The hotel rooms are a bit outdated and need renovation.
The hotel is located in the landmark building, in the center of Yokohama. The rooms have great views. Guests are provided with great cosmetics.
Stayed in May 2024
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Reviewed: 20 May 2024
Allan
Japan21 reviews1 helpful vote10Exceptional- • Business trip
- • Family with young children
- • Regular Floor Comfort Twin Room with City View (57th-59th Floor)
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Excellent. I can’t find a single thing to complain
Stayed in May 2024
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Reviewed: 20 May 2024
S
Taiwan3 reviews10“Elegant and Supberb Hotel”- • Leisure trip
- • Family with young children
- • Regular Floor Corner Double Room with Bay View (57th-59th Floor)
- • Stayed 2 nights
- • Submitted via mobile
The view is superb and the management is excellent. The room is thoroughly clean and tidy. Its style is elegant. The members of staff are so very nice and helpful to foreign guests. Thanks to this wonderful hotel for the most delightful experience indeed!
Stayed in May 2024
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Reviewed: 19 May 2024
Jorge
Portugal32 reviews5 helpful votes8.0“Yokohama is a very interesting city with a live ambience and secure.”- • Business trip
- • Couple
- • Sky Resort Floor Atelier Deluxe Twin Room with City View
- • Stayed 2 nights
The price I did not like. It was high despite the fact the hotel is very well localized.
Localization very central and safe.
Stayed in May 2024
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Reviewed: 19 May 2024
Jintaek
South Korea2 reviews10“It was the best hotel that i’ve ever stayed!”- • Leisure trip
- • Couple
- • Sky Resort Floor Atelier Deluxe Twin Room with City View
- • Stayed 6 nights
- • Submitted via mobile
Exceptional!!!!
Stayed in May 2024
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Reviewed: 19 May 2024
Ryan
United States2 reviews9.0“Good location, staff was extremely professional and helpful. Very clean and beautiful views.”- • Leisure trip
- • Group
- • Sky Resort Floor Atelier Comfort Double Room with City View
- • Stayed 2 nights
When I first arrived, my room was very small and I barely had any room to move around. I was also right next to the elevators which I did not like. I complained and asked if the hotel had any upgrades. The staff were kind enough to offer an upgrade to a corner room at a price but it was well worth it in the end.
The height of the rooms is wonderful. Great views from the rooms and the elevators are super fast. The staff was extremely helpful and I was able to store my bags after check out so I could do a little more sightseeing. I also was able to book an airport shuttle to Narita with the hotel.
Stayed in May 2024
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Reviewed: 19 May 2024
Andreagiovanni
Italy53 reviews4 helpful votes10Exceptional- • Business trip
- • Solo traveller
- • Regular Floor Comfort Twin Room with City View (57th-59th Floor)
- • Stayed 7 nights
- • Submitted via mobile
Wonderful building. Ample room. Fenomenal view. Good breakfast. Great bathroom. Clean and beautiful hotel.
Stayed in May 2024
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Reviewed: 18 May 2024
Jovyna
Guam34 reviews2 helpful votes8.0“Terrific, beautiful city; I will visit again”- • Leisure trip
- • Group
- • Regular Floor Comfort Twin Room with City View (57th-59th Floor)
- • Stayed 2 nights
- • Submitted via mobile
I wish I could have stayed few more days
I appreciated the location, my room was terrific, overall, hotel service was very good,
Stayed in April 2024
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Reviewed: 18 May 2024
Keiko
United States1 review10“Very good”- • People with friends
- • Sky Resort Floor Atelier Comfort Twin Room with City View
- • Stayed 2 nights
- • Submitted via mobile
Very close station
Stayed in May 2024
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Reviewed: 17 May 2024
Karen
Australia1 review10“Classy hotel with comfortable beds, stunning views and many conveniences like shops and bus pick.”- • Leisure trip
- • Group
- • Regular Floor Comfort Twin Room with City View (57th-59th Floor)
- • Stayed 1 night
For me, the restaurant prices were expensive, but given this is a 5 star hotel, they were probably normal. It was sad to see the beautiful view going to waste with no-one in the restaurant though.
What a beautiful hotel! Getting to the hotel was easy. Straight up the escalator and across the covered walkway until we reached the hotel, about a 300 metre walk. We stayed on the 58th floor and had a city view which was spectacular. We went up to the 70th floor restaurant which overlooked the harbour and that view was also amazing. The room size at 37sqm was huge and well appointed. The beds were the most comfortable on our entire trip with an actual mattress and base. The foyer was beautiful and the shopping complex at the rear made finding a meal or something at the supermarket a breeze. The limousine bus picked us up at the hotel and took us to the airport so we didn't need to struggle with luggage.
Stayed in May 2024
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Reviewed: 17 May 2024
Rejane
United States27 reviews2 helpful votes10“Wonderful stay in Yokohama”- • Leisure trip
- • Group
- • Sky Resort Floor Atelier Deluxe Triple Room with City View
- • Stayed 5 nights
- • Submitted via mobile
Nothing. Loved everything.
The location and views are amazing. Even if it rains you have a lot to do in the mall right at the hotel. Easy to connect to metro and JR lines. Rooms as spotlessly clean.
Stayed in May 2024
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