The number of laundry machines were only 3 , so at peak hours there is going to be a queue to use it. Staff were helpful as well for those who left their laundry in the machine after it has finished, so that others may use it.

Fast and easy communication during check in. Amenities were avaliable for pickup at ground floor, so pick what you need Good choice of coffee avaliable as well. Short walk away from eating places and the metro stations (about 300-500m) 7-11 Family Mart and Lawson all within walking distance of hotel

Stayed in June 2024

Self service amenities which you had to pick up by the lift, things like toothbrush, comb and moisturiser. Maybe it was a left over covid measure?

So so location, about a 7 minutes walk from a train station. Lots of late night food offerings in the area. Small but clean and comfortable room. I accidentally handed an extra 10,000JPY bill when paying, the staff didn't notice at first and I thought I had just dropped the money. But, they were kind enough to notice the next morning and rectified the mistake upon check out.

Stayed in June 2024

Overall is good, but it is much better to change the food of the breakfast alternate day.

It is surprised to see that there is a corner for self pick up disposable towel, toothbrush, toothpaste, tea, green tea pack, comb, shaver...etc. These totally reflect the hotel is very concern their tourists ' needs.I thick this is impressive for my memory when check in of this hotel.

Stayed in June 2024

A little off the grid of the cluster of hotels in Sakae (by 1-2 blocks) but no issues at all as the hotel is clean n nice.

the Hotel was new n rooms were clean. The staff was friendly n spoke English. All amenities are provided. Its about 3-4 blocks from Sakae (5-10mins walk). Its slightly off the grid from the Sakae main bus terminal (oasis 21) but once you get your bearings right (we had a map plus we used google) - its 15 mins walk or about 5 -6 blocks away. Just outside the hotel is a subwsy station which line passes to Nagoya main station . all very convenient once you get your bearings right 😀

Stayed in March 2024

A lot of large groups stayed. Bedroom was not as well acquired as over hotels.

Location was good, beds were comfy and hotel was very friendly & safe

Stayed in May 2024

It’s a bit far from the station but very close to a subway stop

Room was spacious compared to Japan standard

Stayed in May 2024

A little bit far from the subway station exit.

Shopping area is near from the hotel location. Mirai Tower is also a walking distance from the hotel. The hotel has a self service laundry coin machine where you can check the status of machine availability from your room.

Stayed in May 2024

The hotel is further from the subway than it seems - the closets entrance.leads to a very long tunnel

Clean,.modern and comfortable rooms

Stayed in May 2024

Difficult situation as we have been charged twice and that has caused a lot of effort from us to get it sorted

Amazing hotel, clean and comfortable.

Stayed in May 2024

Luxury stay- so comfortable and stylish. Great amenities and close to everything. Loved our stay, would 100% stay here again

Stayed in May 2024

No complaints.

Just down the road from the train station, a lot of bars and restaurants are in walking distance. There was a selection of free bits (toothbrush, wipes, face clothes, razors, shower caps, face cleanser, moisturizer etc). Rooms were decent size. TV had YouTube and phone mirror which is great for before bed. Bath was lovely and deep.

Stayed in May 2024

Hotel is in a weird location, lots of brothels behind in the back streets. Room is relatively small in size.

Hotel is relatively new so the facilities were in good condition. Very cheap and was good value for money.

Stayed in April 2024

The bed is quite too small for two adults.

Good facilities and the cleanliness of the room.

Stayed in April 2024

Fridge didn't work and had to throw out food. Level 2 noisy on road front and bathroom not cleaned very well. All the guests had to wait with no food or drink allowed inside to check in at 3pm on the dot when it was raining. Big rush at 3pm for heaps on arrivals. Would suggest the ability to check in earlier to ease congestion and allow travellers less waiting after long trips.

Good location and modern

Stayed in May 2024

Nothing to mention.

Central location to explore Nagoya. Nice and helpful staff, good selection of breakfast options. Luggage storage supported well our afternoon leave from the city. Although the room was not large, it was comfy and satisfied nicelyl our needs for a one night stay.

Stayed in May 2024

Carpark charges

Clean and nearby many eateries

Stayed in May 2024

A bit far from subway station ~500 m. not recommend for big & heavy luggage

New furniture

Stayed in May 2024

room very small for triple room but still acceptance and comfortable.

no order breakfast

Stayed in April 2024

Few options for vegetarians.

Location and staff service would be key highlights. It is well located with plenty of shops nearby including the Mirai tower. Staff went above and beyond to make our stay as well as departure smooth. Special thanks to Hiroki for his help throughout our stay.

Stayed in April 2024

The breakfast didn't have many options to choose from.

Rooms were well equipped. Everything really clean, it's really good for two people.

Stayed in May 2024

Nothing to mention.

Great location close to the metro stations. The hotel was clean, and the room bigger than I was expecting. It had all the commodities needed. Laundry machines in several floors of the hotel. Worked great. Breakfest was good, had a nice variety. Would book again. Close to restaurants and the shopping streets.

Stayed in April 2024

Nice hotel, clean room and average breakfast. The food area can be a little small and crowded sometimes for larger amount of tourists at the same time. Good value for money.

Stayed in April 2024

Satisfied

Stayed in February 2024

We asked to have our rooms cleaned once, but they didn't come to clean it up. No problem though, it was a very minor concern.

Breakfast was so good - especially the fish. The only suggestion I had was maybe to introduce 1 new viand everyday :) But no worries, I really loved everything about my stay. The staff was so helpful, they even helped us find cabs. Really helpful.

Stayed in March 2024