20 Verified Reviews of Casale Refoli

Review score

Based on 3 hotel reviews

Score breakdown

Cleanliness

8.9
Comfort

8.9
Location

8.6
Facilities

8.9
Staff

9.0
Value for money

8.2
Free WiFi

8.8

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Showing 1 – 3

Reviewed: 9 July 2023

Trevor
United Kingdom

1 review
9.0

“We enjoyed a relaxing two weeks in a clean, comfortable apartment, in a superb location, with a congenial host.”
- • Leisure trip
- • Couple
- • Two-Bedroom Apartment with Terrace (4 Adults)
- • Stayed 13 nights
- • Submitted via mobile
The peace and quiet comes at a price of a long rough track to reach the house, but you get used to it. The internet connection is poor and prevents you watching a streamed program without many stops and starts.
Peace and quiet of the open countryside. Great having a private space outside your apartment with a rain cover and table and chairs, as well as the big space around the shared pool. The pool was exceptionally clean with the water not burning yours eyes. Very good!

Stayed in July 2023
Reviewed: 4 August 2023

Valentina
United Kingdom

11 reviews

1 helpful vote
1.0

“Worst experience with a very bad host( Giovanni d'Auria) Avoid Casale Refoli!”
- • Solo traveller
- • Two-Bedroom Apartment with Terrace (4 Adults)
- • Stayed 30 nights
- • Submitted via mobile
First of all, the owner of the property is not welcoming and treating you like being an intruder. It definitely is my worst experience with a host when I was stating the obvious ( like very poor or no WiFi connection in my apartment, he said to go outside and find a good spot, wich was on the pool side on the hill. I've booked the 2 bedroom apartment for the whole month, but I couldn't stay more than 3 nights, regardless that I was feeling isolated and unsafe. The front door was not closing, only I you lock it with the key, the bathroom was very dark , foul smell and no windows for fresh air, also the shower room was very small and very basic. The bedroom was big, but the bedding didn't exist in one room, and in the other room, there were 3 old pillows and no duvet, only a bedspread, so I used one of the flat bedsheets to cover myself. The open-pla entrace/kitchen /dining area was dark with a foul smell. Even with the small window left opened all the time, the smell didn't go away. I tried to explain to the owner that this place is not suitable for one single person without the network connection in the middle of nowhere and very poor state of the apartment. Also, the outdoor area was very basic and not well kept with the pool in a basic, rubbish condition. The bottom of the pool was uneven, covered with a white plastic linoleum, and all the sides of the pool were in bad condition with lots of pieces missing. The host was very rude and unfair regarding my situation and had a totally unacceptable behaviour. He practically said that if I am leaving, I will cause" structural damage to the property." After keeping me in limbo for twi days, he said that he is not willing to refund me the cost of the accommodation ( I've paid more than 5000 euros for 30 nights). So, I was practically in a situation to find another suitable place for me to stay on my own expenses.
The surrounding area was very rural and quiet, but the property is situated in the middle of nowhere, and the access road is more than 2km of forest road and is not suitable for walking as it is in the wildness and you may encounter wild boars.

Stayed in August 2023