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Reviews of Solace Hotel Puerto Varas 4 stars

Imperial 0211, 5550000 Puerto Varas, Chile

#23 of 39 hotels in Puerto Varas

Guests' Choice

Review score

Based on 112 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.3

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 8 June 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The next door visitors were a little loud. The vie wasn’t the best but the location was worth it.

    Good location, excellent staff.

    Stayed in May 2024

  • Reviewed: 7 June 2024

    8.0
    I always stay here and always find it just right and with a great breakfast.
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It’s a perfect spot/-always quiet but with a wonderful view and so close to the center of town but feels far away.

    Stayed in June 2024

  • Reviewed: 20 May 2024

    9.0
    FABULOUS City, and Perfect Location! Good value hotel. But a few items to note.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights

    The hotel front desk staff seemed very 'indifferent' to helping us several times, along with the bar staff. I'm not sure if this was a training thing or end of season thing. This has nothing to do with the hotel but more about the area. I was extremely surprised to hear about how everyone burns wood in the area as their main source of fuel. We were there in May/early winter and the air quality was so bad our lungs were hurting. It clears up a bit during the day. Again, not the hotel's issue, just something to be aware of if you have breathing issues or even if not.

    Great location! There was a manager at breakfast each day that was so helpful with information and was so kind and interesting to talk to. I'm sorry I never got his name. The breakfast was fantastic and location perfect! We had a lovely view of the church and close to bus station. Also, fantastic hair salon right across the street. Carlos Valdez I walked in and they did a beautiful cut and color that day.

    Stayed in May 2024

  • Reviewed: 11 April 2024

    10
    Good stay
    • Leisure trip
    • Family with young children
    • Junior Suite King
    • Stayed 3 nights
    • Submitted via mobile

    Great staff, good location

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Enjoyable stay great view of volcanoes!
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    The maintenance could be a bit better some of the furniture and bathrooms need a refresh

    Location was great close to downtown and very helpful staff

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    Practical stay.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Not very charming.

    Good location. Simple but comfortable.

    Stayed in January 2024

  • Reviewed: 16 March 2024

    10
    Leisurely day spent in Puerto Varas
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The bed could have been a little softer.

    Great location with nice views. Breakfast was very generous.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Good hotel in a good location
    • Leisure trip
    • Couple
    • Junior Suite King
    • Stayed 6 nights

    The WiFi was unstable on the third floor and the furniture was a bit outdated.

    Very nice hotel, with very good breakfast and friendly staff - especially the breakfast team. Parking available and very well located, you can walk to the center in 5 minutes.

    Stayed in February 2024

  • Reviewed: 4 March 2024

    10
    We're so glad we stayed here.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    We stayed here for three nights. Beautiful property. Rooms are very clean. Great service. Great breakfast in the mornings. Staff goes above and beyond. Great place to stay!

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Very good
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It’s very quiet (except the second floor), has wonderful views, is right downtown, very friendly staff, and a great breakfast.

    Stayed in February 2024

  • Reviewed: 1 March 2024

    8.0
    80s style
    • Leisure trip
    • Couple
    • Junior Suite King
    • Stayed 2 nights
    • Submitted via mobile

    The bath doesn’t have plug, and the electric outs were too far from the bed.

    The breakfast (very completed), room’s temperature was perfect, the bed was comfortable

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    I'll stay there again
    • Leisure trip
    • Couple
    • Junior Suite King
    • Stayed 1 night

    The bathroom was not clean, and the hotel i a little worn - carpets and the different installations - e.g. the bathroom

    The bed , the location, and partly the breakfast

    Stayed in February 2024

  • Reviewed: 14 February 2024

    10
    Comfortable and convenient place to stay!
    • Business trip
    • Group
    • Junior Suite Twin
    • Stayed 1 night
    • Submitted via mobile

    Nothing, the stay was amazing and we even repeated the place!

    Everything

    Stayed in February 2024

  • Reviewed: 14 February 2024

    10
    Exceptional
    • Business trip
    • Group
    • Junior Suite Twin
    • Stayed 1 night
    • Submitted via mobile

    Nothing, it was a great place to stay!

    Everything

    Stayed in February 2024

  • Reviewed: 8 January 2024

    8.0
    Very convenient first class hotel
    • Leisure trip
    • Family with young children
    • Junior Suite Twin
    • Stayed 11 nights

    Bed was big with lots of pillows. But mattress a little hard. No decent gymnasium; only a couple of machines. Would be better if bigger and with free weights.

    Breakfast was excellent. Service was outstanding. Friendliness and helpfulness of staff, a real plus.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    8.0
    My stay was marked by a friendly staff and convenient location.
    • Leisure trip
    • Couple
    • Junior Suite King
    • Stayed 3 nights

    While I overall enjoyed my experience, I have a couple of suggestions for potential improvements. Firstly, I noticed that the furniture in the rooms is slightly outdated, and I believe a modern touch could significantly enhance the overall appeal. Sprucing up the furnishings would contribute to a more contemporary and inviting atmosphere. Additionally, I found it somewhat challenging to locate convenient electric outlets inside the room, making it a bit inconvenient when charging my phone. Secondly, I think it would be a wonderful addition if the hotel could incorporate a pool area or spa facilities. Such amenities would undoubtedly elevate the overall guest experience, providing a relaxing and enjoyable option for leisure. These enhancements would make the stay even more memorable and appealing.

    I thoroughly enjoyed my stay at this hotel, with the standout feature being the exceptionally friendly and kind staff. Their efforts to consistently meet my expectations left a lasting positive impression. The hotel's location is conveniently situated, just a short walk from the town's main square. However, it's worth noting that the return trip involves an uphill walk, so individuals with limited mobility might find it challenging. Personally, I appreciated the proximity to the center while still enjoying a tranquil and quiet atmosphere at night. Upon our early arrival from the airport, we were promptly checked in and pleasantly surprised with a complimentary breakfast. The front desk staff exhibited exceptional niceness and politeness throughout our interaction. The room itself was spacious and provided a comfortable setting for our stay. Additionally, the hassle-free and complimentary parking added to the overall positive experience. Overall, I would highly recommend this hotel for its friendly staff, convenient location, and comfortable accommodations.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    10
    Nice hotel al good price
    • Leisure trip
    • Group
    • Junior Suite King
    • Stayed 3 nights
    • Submitted via mobile

    Staff did not have clear information about some activities in town. We asked for bike rental and it did not work

    Location is perfect, very cose to downtown, great rooms, good breakfast

    Stayed in January 2024

  • Reviewed: 16 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It’s quiet, beautiful views, right in the center of town, wonderful breakfast, and across the street from a sushi restaurant.

    Stayed in December 2023

  • Reviewed: 23 November 2023

    10
    Acojedor
    • Leisure trip
    • Solo traveller
    • Junior Suite Twin
    • Stayed 2 nights
    • Submitted via mobile

    Sector

    Stayed in October 2023

  • Reviewed: 23 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite Twin
    • Stayed 1 night
    • Submitted via mobile

    Very nice hotel

    Stayed in November 2023

  • Reviewed: 23 November 2023

    8.0
    Very comfortable.
    • Leisure trip
    • Couple
    • Junior Suite King
    • Stayed 4 nights
    • Submitted via mobile

    Walk up hill to the facility.

    Spacious rooms, great breakfast and helpful staff. Location was close to the town centre.

    Stayed in November 2023

  • Reviewed: 12 November 2023

    8.0
    Comfortable stay
    • Leisure trip
    • Couple
    • Junior Suite King
    • Stayed 4 nights
    • Submitted via mobile

    No commodities - like coffee maker in the room - No information in the room( about room service, or other hotel characteristic, …)

    Location -

    Stayed in November 2023

  • Reviewed: 15 August 2023

    9.0
    100% recommended
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The temperature in the room must be a little more higher because in winter we need more temperature.

    The property is really excellence, the staff is so warm the meals are excellent and the pastries outstanding!!!

    Stayed in August 2023

  • Reviewed: 13 May 2023

    8.0
    I came for a night simply to be there given that I live only two hours away but wanted the tranquility and the best brea
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It’s beautiful and quiet and right in the center of town.

    Stayed in May 2023

Showing 1 – 25

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