Skip to main content
  1. Hotel reviews homepage
  2. Canada hotel reviews
  3. British Columbia hotel reviews
  4. Golden hotel reviews
  5. Reviews of Holiday Inn Express Golden-Kicking Horse, an IHG Hotel

Reviews of Holiday Inn Express Golden-Kicking Horse, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1120 14 Street North, V0A 1H0 Golden, Canada

#8 of 24 hotels in Golden

Guests' Choice

Review Score

Based on 287 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.3

  • Facilities

    8.2

  • Staff

    8.1

  • Value for money

    7.7

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: June 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    it supposed to be a non-smoke hotel however we smell pretty strong smoke inside the lift and corridors. not sure if someone smoked inside their rooms.

    The price is fair. it’s really close to highway which is convenient.

    Stayed in June 2024

  • Reviewed: June 2, 2024

    8.0
    It was awesome.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    Good service Clean & safe

    Stayed in May 2024

  • Reviewed: May 28, 2024

    8.0
    For a one night stay and for a better price, there are better choices in town that focus more on the comfort aspect
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    For a one night stay I’m not so much about the peripheral amenities, such as a pool and free breakfast. I’m about a comfortable and quiet rest. I feel they missed on the small comfort details. Their towels were thinner than most I’ve experienced. I regret not bringing my own pillow, as I prefer firmer. The pillowcases were marked as “soft” or “firm” but to me they all felt soft; I didn’t sleep well. The bottom of the tub, when showering, was slippery. You could see the marks where they at one time had adhesive,but that no longer worked. I couldn’t find a bath mat anywhere. My room faced the highway and through the night there was quite a bit of trucking noise.

    This was my first time using this hotel. It had good ratings on the website. All the staff I interacted with were great. The hotel is located within easy driving distance to downtown, and some nice restaurants. Their breakfast setup looked very good. Lots of parking.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    8.0
    Good overnight for work
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Luke warm hash browns at breakfast

    Comfortable beds and hockey on tv

    Stayed in May 2024

  • Reviewed: April 8, 2024

    9.0
    Great stay! Would highly recommend to friends and family!
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfumed air freshener smell in the air.

    Clean, comfortable (love the pillows and bed). Helpful staff who granted my need to check in early. Love the view on Kicking Horse mountain. Enjoyed , the pool, spa snd fitness centre. Conveniently includes breakfast with some healthy choices.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    9.0
    Perfect ski day hotel.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Exactly as expected for a Holiday Inn Express - nothing fancy, just clean, comfortable, and a good breakfast to set us up for the day.

    Stayed in March 2024

  • Reviewed: January 31, 2024

    7.0
    Ok for a night.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Not very clean. Very dirty carpets. Old towels and sheets.

    OK for an overnight stay.

    Stayed in January 2024

  • Reviewed: January 19, 2024

    8.0
    Perfect for EV drivers wanting a nice place to stay…
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast options were limited and the milk which was provided tasted like it was expired. You guys should step up your breakfast game.

    Good location, very clean, nice rooms without damage and a very nice reception/common room area. But the best thing (and the reason I booked the property) is the EV charging on site. I drive an EV so I always try and book a hotel that offers charging.

    Stayed in December 2023

  • Reviewed: January 4, 2024

    9.0
    Road closure caused large influx of guests. Staff did well in response.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    No cork screw in the whole building. Not an expectation, just a nice to have.

    Stayed in December 2023

  • Reviewed: December 31, 2023

    8.0
    Goood value and exceptional staff.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    The hot tub was out of service, which we did not know ahead of time (and would impacted our hotel choice, given that we were there to ski), and the location isn’t conducive to walking anywhere.

    Clean, spacious, and comfortable rooms. Fantastic staff. Good quality breakfast.

    Stayed in December 2023

  • Reviewed: December 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Worst breakfast, hotel not willing to accept my debit card

    Clean rooms, great pools for kids

    Stayed in December 2023

  • Reviewed: October 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    Reading chair reading lights both side bed

    Coffee good

    Stayed in October 2023

  • Reviewed: October 16, 2023

    8.0
    Very good hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The locker wasn't working in my room.

    Staff member in the reception was amazing Very comfortable beds Great breakfasf

    Stayed in October 2023

  • Reviewed: October 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast sausage was horrible & no hard boiled eggs. Plates were paper & fork knife was wood.

    Stayed in October 2023

  • Reviewed: October 4, 2023

    9.0
    2 night stay.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not a big issue, but the hotel is a little way away from the downtown area of town, though we knew that when we booked it, so that was our choice.

    Spacious, well-appointed hotel. Room was comfy, with good lighting. Breakfast had a good selection, including hot foods. We used the pool and hot tub on the evening of our arrival and we were the only ones using that facility.

    Stayed in October 2023

  • Reviewed: September 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had our breakfast around 9:15. At this time the kitchen staff came and started already removing all items. This is early and not friendly.

    Clean and comfortable. Nice and spacy room. Good breakfast.

    Stayed in September 2023

  • Reviewed: September 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    On checkin, front desk staff was not friendly and welcoming.

    Housekeeping staff was very friendly and helpful, rooms were clean and comfie, overall i enjoyed the stay

    Stayed in September 2023

  • Reviewed: September 23, 2023

    8.0
    More than adequate place to overnight
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The two rooms we booked were very separated (one at the far end of the first floor…nice and quiet) the other on the third floor at the front. The room at the front was very noisy for well more than an hour at bedtime A loud, low hum. Also the tub was dangerously slippery Putting one of the towels in the tub to stand on worked, though

    The rooms were spacious and the breakfast more than just a Continental.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    8.0
    good value and friendly place,basic,clean rooms
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    easy going place to stay as a stop over,very nice helpful staff,clean and tidy room.good if basic breakfast,great old style diner(legendz)across the road

    Stayed in September 2023

  • Reviewed: September 11, 2023

    7.0
    An overpriced hotel that charges about double of what it’s worth.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Having just crossed from Nova Scotia to BC and stayed in many hotels, I would say the fees for this hotel are completely out of proportion for the services rendered. Check in was extremely slow and the shower fixture was broken. An exorbitant security deposit of $100 was added to the already outrageous charge of $363 for a very modest room. Bypass Golden and save some money!

    A convenient stop on the highway.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room - Hearing Access
    • Stayed 1 night

    In the parking lot, I lost a vial of gold mined in Dawson City. The price of gold is 10 - 15 dollars, but it was a souvenir that I treasured.

    I stayed until 7 am in a rest area on a closed road. So I was not able to fully use all the hotel services. But I was allowed to check out an hour later than usual, for which I am grateful to the hotel staff.

    Stayed in September 2023

  • Reviewed: September 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    only disposable plates and cutlery for breakfast, therefore huge amounts of trash.

    good situated for day trips into Yoho National Park. good breakfast.

    Stayed in August 2023

  • Reviewed: August 30, 2023

    8.0
    I would choose in my next vist
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    don't remeber

    facility looked clean

    Stayed in August 2023

  • Reviewed: August 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    the grout in the shower has mildew..a little javex will take care of it..toilet neefs it too. The ceiling in the bathroom is unfinished, green frog tape is still on the ceiling

    beautiful room

    Stayed in August 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: