Reviews of Jumeirah Al Naseem Dubai 5 stars
King Salman bin Abdulaziz Al Saud Street, Madinat Jumeirah Resort, Umm Suqeim, Dubai, United Arab Emirates
#22 of 718 hotels in Dubai
Guests' ChoiceReview score
Based on 808 hotel reviews
9.2Score breakdown
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Cleanliness
9.5
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Comfort
9.6
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Location
9.7
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Facilities
9.5
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Staff
9.4
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Value for money
8.5
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Free WiFi
9.3
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Reviewed: 11 June 2024
Янина
Russia5 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Family Superior Room & Wild Wadi Waterpark™ Access
- • Stayed 14 nights
- • Submitted via mobile
Holidays were great. But sone problem with reservation. I booked 2 weeks from 24.05.24 until 7 June but didn’t pay by card, just by cash on reception. All should be 6050 $ But I payed more!
Service, hotel, accommodation
Stayed in June 2024
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Reviewed: 11 June 2024
Steven-andreas
United Kingdom1 review10Exceptional- • Leisure trip
- • Family with young children
- • Resort Deluxe & Wild Wadi Waterpark™ Access
- • Stayed 11 nights
- • Submitted via mobile
Very friendly staff. Spacious pools. All around a great stay.
Stayed in June 2024
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Reviewed: 9 June 2024
Arshad
United Kingdom2 reviews10“Al Naseem Staff are 5*”- • Leisure trip
- • Family with young children
- • Resort Deluxe & Wild Wadi Waterpark™ Access
- • Stayed 10 nights
- • Submitted via mobile
This year we experienced mosquitos in Dubai and honestly they were an absolute pain. I Can only assume the obscene amount of rain has caused this so hopefully it will only be a one off.
From the moment we arrived at the Al Naseem, it's like we never left. This is our 6th visit in as many years, and the hotel and especially the staff never fail to impress. From Mohamed at front of house who not only remembered our names and the names of our children but every morning greeted them and spoke to them about their days and plans, to Jeena who went above and beyond when we had issues with our room. She remembered our likes from last year and as soon as she knew our concerns, moved us to a different room, ensuring our daughter celebrated her birthday with a huge smile. Staff like Jeena and Mohamed are a credit to Al Naseem. Not forgetting Mansour and the team at kids club who kept the kids busy with activities and games, keeping a smile on their faces daily. Even the pool staff like Mamun, who continually kept us comfortable and kids happy, the staff is what makes the Al Naseem best in class and will bring us back repeatedly.
Stayed in June 2024
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Reviewed: 7 June 2024
Mark
United Kingdom1 review10“Perfect.”- • Leisure trip
- • Couple
- • Ocean View Deluxe & Wild Wadi Waterpark™ Access
- • Stayed 3 nights
- • Submitted via mobile
Fantastic hotel and location
Stayed in June 2024
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Reviewed: 6 June 2024
Jack
United Kingdom1 review10“Everything was perfect, would come back again. Gym was excellent”- • Business trip
- • Solo traveller
- • Resort Deluxe & Wild Wadi Waterpark™ Access
- • Stayed 3 nights
- • Submitted via mobile
Key card kept disconnecting
The size and layout. Restaurants and food options were great.
Stayed in June 2024
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Reviewed: 6 June 2024
Abdulla
United Arab Emirates30 reviews3 helpful votes10“Best place to stay in Dubai”- • Leisure trip
- • Couple
- • Resort Deluxe & Wild Wadi Waterpark™ Access
- • Stayed 1 night
- • Submitted via mobile
Nothing
Every thing
Stayed in June 2024
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Reviewed: 3 June 2024
Natasha
Australia55 reviews4 helpful votes8.0“Amazing”- • Leisure trip
- • Family with young children
- • Resort Deluxe & Wild Wadi Waterpark™ Access
- • Stayed 3 nights
- • Submitted via mobile
The pull out sofa was not comfortable at all, breakfast gets busy and If the palmery is too full they send you to the other restaurant. Dinner is also hard if you don’t want buffet everywhere else you need a reservation. We had airport transfer, for some reason when were picked up at the airport we had 2 vans, one for us and 1 one for our luggage. WT Upon leaving hotel again we had 2 vans and at checkout I checked the bill and they charged me for 2 that I didn’t request 1400AED each way. However this was quickly resolved and I only paid 700 AED each way
The rooms are lovely, bed is comfortable, but the staff are exceptional… WOW, they are all sooo accommodating and the attention to detail is impeccable!!!!
Stayed in June 2024
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Reviewed: 26 May 2024
Sarah
Kuwait1 review10“A fantastic vacation and an unforgettable memory”- • Leisure trip
- • People with friends
- • Resort Deluxe & Wild Wadi Waterpark™ Access
- • Stayed 3 nights
- • Submitted via mobile
Nothing
The hotel is elegant and the treatment is fantastic. I chose Al-Naseem to surprise my friend on her birthday and to make it an unforgettable memory. In fact, I received more than I had imagined. I was not missing anything, providing complete comfort and pampering.
Stayed in May 2024
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Reviewed: 24 May 2024
Sergey
United Arab Emirates80 reviews24 helpful votes10“It was perfect vacation”- • Leisure trip
- • Couple
- • Ocean View Deluxe & Wild Wadi Waterpark™ Access
- • Stayed 4 nights
- • Submitted via mobile
Nothing
Everything and location, beach
Stayed in May 2024
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Reviewed: 23 May 2024
Daniel
United Arab Emirates5 reviews1 helpful vote10“Great birthday weekend”- • Leisure trip
- • Couple
- • Resort Deluxe & Wild Wadi Waterpark™ Access
- • Stayed 2 nights
- • Submitted via mobile
Nothing, favorite place in dubai
Best facilities and the restaurants and beach are fantastic
Stayed in May 2024
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Reviewed: 23 May 2024
Simon
Italy2 reviews10Exceptional- • Leisure trip
- • Couple
- • Resort Deluxe & Wild Wadi Waterpark™ Access
- • Stayed 7 nights
- • Submitted via mobile
Beautiful hotel in a prime location in Dubai. Very attentive staff & special thanks to Muktar, who welcomed us at the beach every day.
Stayed in May 2024
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Reviewed: 19 May 2024
Lubna
United Arab Emirates20 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Resort Deluxe & Wild Wadi Waterpark™ Access
- • Stayed 1 night
- • Submitted via mobile
Everything was exceptional
The staff and the beach
Stayed in May 2024
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Reviewed: 13 May 2024
Nicola
Ireland1 review10“A most comfortable stay at this stunning hotel with top class service from”- • Leisure trip
- • Group
- • Ocean View Deluxe & Wild Wadi Waterpark™ Access
- • Stayed 8 nights
- • Submitted via mobile
The staff are absolutely fantastic. The service was exceptional. Excellent breakfast buffet. Stunning facilities to enjoy
Stayed in May 2024
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Reviewed: 19 March 2024
April
United Kingdom1 review10“Superb - will be returning”- • Leisure trip
- • Family with young children
- • Family Superior Room & Wild Wadi Waterpark™ Access
- • Stayed 5 nights
- • Submitted via mobile
Pools could have been a little warmer
Staff were incredibly attentive and the hotel had a calm feel despite being busy.
Stayed in February 2024
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Reviewed: 14 March 2024
Natasha
United Kingdom12 reviews2 helpful votes10“Would love to come back”- • Leisure trip
- • Couple
- • Resort Deluxe & Wild Wadi Waterpark™ Access
- • Stayed 4 nights
- • Submitted via mobile
Everything. Beautiful hotel with very comfortable beds
Stayed in March 2024
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Reviewed: 14 March 2024
Zaurbek
Kazakhstan30 reviews12 helpful votes8.0“Nice but overpriced hotel”- • Leisure trip
- • Family with young children
- • Resort Deluxe & Wild Wadi Waterpark™ Access
- • Stayed 6 nights
- • Submitted via mobile
They charge exuberant amount of money for food and drinks. Water is like 30$ per bottle… Also tax is not included in the price shown in the booking , which comes to 20% on top of the booking. For the price they charge, they could have made food prices lower
The location and facilities are very good
Stayed in March 2024
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Reviewed: 10 March 2024
Irina
Russia16 reviews7 helpful votes10“Best hotel ever. It was our 5 visit there”- • Leisure trip
- • Family with young children
- • Resort Deluxe & Wild Wadi Waterpark™ Access
- • Stayed 7 nights
- • Submitted via mobile
All is best
Stayed in March 2024
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Reviewed: 5 March 2024
Agne
Switzerland4 reviews1 helpful vote9.0“Great family stay at comfortable hotel.”- • Leisure trip
- • Family with young children
- • Resort Deluxe & Wild Wadi Waterpark™ Access
- • Stayed 7 nights
- • Submitted via mobile
Kids club should be refreshed
Excellent breakfast! Beautiful beach!
Stayed in March 2024
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Reviewed: 18 February 2024
Alida
Sweden13 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Resort Deluxe & Wild Wadi Waterpark™ Access
- • Stayed 4 nights
- • Submitted via mobile
Style of pool
Exceptionell service and location.
Stayed in February 2024
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Reviewed: 30 January 2024
Josef
Austria31 reviews2 helpful votes10“Best hotel in Dubai”- • Leisure trip
- • Family with young children
- • Resort Deluxe & Wild Wadi Waterpark™ Access
- • Stayed 5 nights
- • Submitted via mobile
Breakfast was exceptional, location amazing, fitness club beautiful, service always present, concierge team are trying to solve every issue, view to Bursh Al Arab something special
Stayed in January 2024
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Reviewed: 30 January 2024
Maggie
United Kingdom8 reviews1 helpful vote10“Perfection!”- • Leisure trip
- • Couple
- • Ocean View Club Superior - with club benefits and beach access & Wild Wadi Waterpark™ Access
- • Stayed 7 nights
- • Submitted via mobile
Nothing!
Breakfast was amazing so much choice
Stayed in January 2024
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Reviewed: 23 December 2023
Ahraz
United Kingdom7 reviews1 helpful vote9.0“An excellent baby-friendly resort.”- • Leisure trip
- • Family with young children
- • Family Superior Room & Wild Wadi Waterpark™ Access
- • Stayed 4 nights
- • Submitted via mobile
The Turtle Lagoon restaurants at the hotel have a no-baby policy. While we understand the need for the policy, the restaurant staff didn’t seem to communicate this in the friendliest way. Ideally, they would have redirected us to the family friendly restaurants instead.
The staff were super friendly and very helpful. The rooms were modern and well furnished. There were many facilities for the guests and there were many breakfast options available. We travelled with a baby and the staff were able to ensure that the appropriate cot was available. We arrived earlier than the usual check in time and they were able to ensure that our room was ready for our arrival so that the baby could sleep after the long journey.
Stayed in December 2023
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Reviewed: 11 December 2023
Rensche
United Arab Emirates10 reviews3 helpful votes10“Absolutely wonderful!”- • Leisure trip
- • Family with young children
- • Resort Deluxe & Wild Wadi Waterpark™ Access
- • Stayed 2 nights
- • Submitted via mobile
Everything you need at one place
Stayed in December 2023
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Reviewed: 3 December 2023
M
Armenia8 reviews10Exceptional- • Business trip
- • People with friends
- • Resort Deluxe & Wild Wadi Waterpark™ Access
- • Stayed 4 nights
- • Submitted via mobile
Short stay
Perfect location, perfect weather
Stayed in November 2023
